Venus Zoleta

Venus Zoleta is an experienced writer and editor for over 10 years, covering topics on personal finance, travel, government services, and digital marketing. Her background is in journalism and corporate communications. In her early 20s, she started investing and purchased a home. Now, she advocates financial literacy for Filipinos and shares her knowledge online. When she's not working, Venus bonds with her pet cats and binges on Korean dramas and Pinoy rom-coms.

397 thoughts on “How to Reset Forgotten SSS Password, User ID, or Email Address: An Ultimate Guide

  1. Hello same problem po i cannot log in since my old email also my registerd old cp number cannot access napo, gusto ko po sana new email since i lived here in malaysia. Nakaregistered na po ako s SSS po dati 2009 po thanks

    1. You need to send an email request to SSS to change your account email address. Just follow the updated instructions above.

  2. hi po sir/maam pano tanong ko lang pano kung nakalimutan po un email pinaregister sa sss..ano po gawin pra maopen ko at pano po mkaregister sa user I’d..

    1. You need to send an email request to SSS to change your account email address. Just follow the updated instructions above.

    1. We already answered that in the FAQ section above. Please go to this article to know how to unlock your SSS account: https://filipiknow.net/sss-account-locked/

      1. You need to send an email request to SSS to change your account email address. Just follow the updated instructions above.

  3. Sir mam need kopo ng user id Saka password para mabuksan ko po ung apps ng SSS apps

  4. I would like trequest change my email address to my online sss account because i”
    Im not recieve the link to reset my password, Pls. Update my email address to [email protected] com

    Thank you

    1. You need to send an email request to SSS to change your account email address. Just follow the updated instructions above.

  5. panu po ma reset user id and password? then yunf email add ko is yung dati pang email, plano ko sana na gamiting reference na yung email ad na ginagamit ko ngayun

    1. You need to send an email request to SSS to change your account email address. Just follow the updated instructions above.

  6. Ma’am good morning po paano kopo maibalik yong user ID kopo at password pati Yung sa google account ko pati kasi po NUNG nag loan ako sa sss nandoon sa cellphone ko nakaregister yon… Ninakaw po kasi Yung cp ko andoon yon nakasave Ang password at Gmail ko pati user ID at password Ng Sss ninakaw kasi po cp ko ma’am paano ko maibalik yon ma’am nahirapan po kasi ako mag register sa sss Hindi kuna po kasi matandaan ma’am tulongan mo po ako ma’am maraming salamat po

    1. Kung hindi niyo na po matandaan ang email address niyo, gawa po kayo ng panibago. The, follow the instructions above to change your account email address through email request. Once na updated na ang email address mo, you can now reset your SSS password. Hindi po kasi pwedeng ireset ang password kung wala kang email address.

  7. hello gusto ko makita status ng loan balance ko,maging sa mga shares ko ngunit dko na maalala user ID at password at Email add na nilagay ko dun.Pa help nman po pano mabago ung dati kong email at mobile number pra ma update po.thanks

    1. You can’t reset your password without an email. Therefore, what you need to do is request for your email address to be changed/updated first. Once the email address has changed, you can now follow the instructions above to reset your account.

  8. i forgot username and password , and im using my email address in my sss is not active anymore… how can i retreived my account

    1. Change your email address first then once your account email address has been updated, you can finally reset your password. Everything you need to know is already in the article.

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