Venus Zoleta

Venus Zoleta is an experienced writer and editor for nearly 15 years, covering topics on personal finance, travel, government services, and digital marketing. Her background is in journalism and public relations. In her early 20s, she started investing and purchased a home. Now, she advocates financial literacy for Filipinos and shares her knowledge online. When she’s not working, Venus bonds with her pet cats and plans her next travel adventure.

123 thoughts on “How to Get UMID Card (New SSS ID) in the Philippines: A Definitive Guide

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  3. Mag eexpire po ba or di na pwdng gamitin kapag nareceive muna UMID atm pero di mo pa dn inactivate? Pls reply po salamat since jan pa po nasa tao UMID nya but failed to activate it.😥

    1. You need to activate your UMID-ATM card at designated kiosks at select SSS branches in order to use it to withdraw your loan or benefit proceeds.

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  9. Hello po! If po hindi ko po makuha yung UMID ID ko kasi po I work on weekdays po full hours, pwede po ba akong magpasuyo na pakuha na lang po yung ID ko sa relatives ko? Aside po sa stub ano po pwedeng ipadala sa magclaim po? Thank you so much po!

    1. We already answered this in the Tips and Warnings section:

  10. Hi! I already have my Unionbank ATM Card issued by SSS for the salary loan. The bank account details was successfully enrolled to SSS. The salary loan application has been submitted as well. And it was already certified by my employer. Now, I’m waiting for the loan to be forwarded to the ATM Card.
    My question is, does the card needs to be activated? I’m not quite sure if I heard the representative said that they will activate it.
    And also, should I change the password on the card right away? Or is it okay to do it once the loan deposited on the card? (I have no time to go to bank, unless I will withdraw the money! haha)

    1. You need to activate your UMID-ATM card at designated kiosks at select SSS branches in order to use it to withdraw your loan or benefit proceeds. Ideally, you need to change your pin code for security purposes.

  11. I am employed in government,can i avail a certificate of appearance /am i excuse in my work in claiming my umid?

    1. I’m not sure about this. Perhaps submit a notarized Affidavit of Loss to explain the circumstances surrounding such loss.

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  14. Hi how can I follow up my umid replacement ID.. Last December ko pa kase sya na process how long it will takes?

  15. Good day, pano po pag nawala acknowledgement/claim stub ko, can I still get my UMID ID or do I need to file affidavit of lost? Thank you.

    1. At least 2 valid government-issued IDs should be enough. Although it won’t harm to present an Affidavit of Loss if you already have one.

  16. Hi ask lang po, last year pa po ako nag process ng UMID ID ko (specifically Jan 2019), I waited 2 to 4 months for it to be delivered, during those months pinupuntahan ko ang post office kung may na deliver ba saakin and sabi nila wala daw, 5 months after ko ma process ang UMID ID ko hindi ko na na follow-up kasi na busy na din po ako sa work ko. Ang tanong ko po is saan ko po pwede makuha yung UMID ID ko ngayon Feb 2020 na? Thank you.

    1. Follow-up question din po. Nawala din po kasi yung claiming stab ko kasi na dukot yung wallet ko, paano ko po makukuha ang UMID ID ko? pwede po ba na mag present lang ng valid ID or may iba pang kailangan? Thank you po.

    2. Try any of the methods listed here to verify the status of your UMID:

  17. Hi paano po pag lost yung UMID ID paano po ulit kumuha same procedure langt ba ang magkano po?

    Thank yuo

    1. We already answered this in the FAQ section. For your quick reference, here’s the URL of the article containing the answer:

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  19. hello po! need pa po ba magpa-appoint online pagkukuha po ng UMID? or pwede na po magwalk-in na lang?

    1. Yes, you can just walk into any SSS or GSIS branch where UMID applications can be processed.

  20. Hello ask ko lang po, I’m an Indigent Philhealth Member po and I have SSS number po pero hindi po siya active since 2015 po ang last employment ko na with benefits sa sss. Pwede pa din po ba ako makaapply ng UMID id even if inactive po ang SSS ko?

    1. Indigent PhilHealth members can get an UMID Card even if they don’t have SSS or GSIS membership.

  21. Sir/mam i have been a gsis member since 2013. Im currentlyemployed at landbankbangued branch. My bp num is 2004317801. Up to present, any temporary card is not given to me, also My CRN number from yoh end is not given. I would like to hear from you regarding my concern asap. THANK YOU.

  22. hello ask ko lang po. VALID po ba ung philhealth na ID ung nilalaminate as VALID ID. or need pa po kahit PSO birth certificate. wala kasi akong ibang valid ID. first job ko po kasi di ko alam paano kukuha ng UMID.

    1. Yes, you should also present your PSA-authenticated Birth Certificate along with your PhilHealth ID.

  23. Wala po akong kahit na anong valid ID para po sa pagkuha ng UMID, pwede po b ung PSA birth certificate? First time ko lang po kasi.. thanks po..

    1. You need to have either an SSS or GSIS membership if you want to get an UMID card.

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  25. Good day po! Pwede po bang kumuha ng UMID ang student pa lang pero may SSS Number na? Thank you

  26. hi. my UMID card was already availabe for pick up since Nov 8, 2019 pa but hindi ko pa rin sya nakukuha until now. May limit ba or consequences pag ganon? No time pa kasi e, laging may work. Thanks.

    1. Although it’s a lifetime ID and doesn’t have an expiry date, you should claim your UMID ID as soon as you can. You can check the status of your UMID ID through the My.SSS Portal.

  27. Kung wala pa pong kahit isang valid id para ipakita sa pagkuha ng UMID pwede po bang PSA ang ipakitang proof?Nung kumuha po kasi ako sa province namin d po aku nakakuha kasi dapat daw po dalawang id ang ipakita eh wala pa po aku nun eh kahit isang valid id.pwede po ba ang PSA nalang or NBI?

    1. For this concern, you should call the hotline of GSIS at (02) 847 4747 or SSS at (632) 8920-6446 to 55.

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  33. Paano po kung matagal na sss ko and only e1 form i have and i want to get umid card but sa quezon city po aq kumuha noon now im in the province na so where should I get umid po

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  38. Pede po bang ung mailing address ng umid eh s work address…?? S manila po kasi ako nagwowork pero s cavite po ako nakatira.

    1. It’s clear that they want you to provide your home address. Since you’re not always at home, you must ensure there’s an authorized representative ready to receive your UMID once it’s delivered.

    2. Saan po b ako mkakahingi ng crn no. Ng aking umid need po for bound to israel ladt day of compliance was on friday.

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  40. Can i used my gsis umid card here in the USA I am already a retired government employee what particular bank or atm can I withdraw my money

    1. Hi @Joy Cabasac. Pensioners based abroad can receive their monthly pension and withdraw its proceeds from any ATM with VISA or VISA PLUS sign.

    1. It should be indicated on the acknowledgment/claim stub you received when you applied for a UMID.

  41. Gaano po ba talaga katagal bago makuha ang UMID ID na yan? sana naman po pag meron na ma contact dn kmi agad. Nangangailangan dn po ksi kami.. ?

    1. If you want to check the status of your UMID application, you should inquire at SSS directly. Here are different ways to get an update:

  42. Last AUGUST 20, 2019 pa po ako nag apply at pinasurrender yung OLD SSS ID ko. Wla tuloy akong magamit ng other ID

  43. pwede po ba magpakuha ng UMID sa iba o dapat personal kang pupunta? may mga nag-aalok kc ng UMID assistance scan nalang daw ang picture at finger print

    1. If they’re offering UMID application assistance for a fee, you might be dealing with fixers. BEWARE.

      Are you applying as a GSIS member? If so, you really need to personally go to the office and present the requirements stated above to claim your UMID eCard. Otherwise, you can ask a representative to do it on your behalf provided that you have secured a Special Power of Attorney (together with valid IDs of both you and the representative) for this transaction.

      You can learn more about it here:

  44. I got my UNID card in 2016, but I wasn’t aware that it needs to be activated to an SSS kiosk, is my Id still valid? Or do I get a new one?

    1. If you’re only using it to apply for other government-issued documents like passport, yes it’s still valid. However, if you want to use your UMID to withdraw your SSS benefits or loans, then kiosk activation is a must. You may activate it through the UBP kiosks in select SSS branches.

    1. You’ll only get your PIN code when you activate your UMID in the SSS Information Terminal located at SSS branches. Members are encouraged to activate their UMID cards so they can use them as ATM cards that will allow them to withdraw their SSS benefits and/or loans.

  45. Bakit d po nababasa ng kahit anong machine ang gsis umid ko? Kahit balance inquiry d ko magamit..

  46. iam applying the umid card on august 30 2p19 up to now we not accept a card ipay 200 php for that card on antipolo branch pls help me sir for that card up to now we cant get that card how long

  47. ss id and umid id last july 29, 2019.. Kelan ko.po.macclaim.o.marrecieve yun mga id ko po. Thanks

    1. Kindly read this to check the status of your UMID:

      1. puwede po ba kumuha ng UMID kahit E-1 lang ang meron ako burado na din ang mga naka sulat pero kabisado ko ang sss number…

    1. If by “online balance inquiry” you mean checking your current total SSS contributions, this article should answer your question:

  48. Goodmorning po, ask ko lng pano malaman or ma.retrieve ung pin code ng UMID CARD, nakalimutan po kac?

      1. kapag po ba may umid card na, un na din po yung mggng cash card once napaactivate?. nung 2013 ko pa nakuha yung sa akin, .

  49. Hello po, what if SSS number lng po meron ako then never pa po akong nakapaghulog ng SSS contribution?
    How po kaya? Thanks po sa answer.

  50. Nag apply ako ng UMID Id ko noong July 31,2019 sa sss branch iloilo city… Kailan ko pwed mkuha ung Id ko… Thnx

  51. Magpapareplace po ako ng umid since married na po ako ngayon, as of now po, wala pa po ako valid id na may surname ng husband ko, pwede po ba na yung previous umid id lang ang ipresent para makapagreplace ng umid?

  52. I downloaded SSS app and entered all necessary info. However upon entering UMID box asked to encode my mother info (surname, given name & middle name) and I failed to register. I even tried my mobile number abroad but not valid, and I don’t remember what did I encode before. What to do?

    1. Sino pong nagsabi na hindi? All SSS members can apply for it as long as they meet the following conditions (as written in the article above:

      At least one-month posted SSS contribution*
      Valid date of coverage**
      Active SSS number status (not inactive or canceled)
      Never been issued an SSS ID or UMID card
      For kasambahays without posted contribution: Permanent SSS membership status and employer’s proof of contribution payment (SSS Form R5) made at the teller section of an SSS branch

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