How to Get NBI Clearance Online in the Philippines: An Ultimate Guide

Last Updated on

NBI clearance. Yup, that dreaded government-issued piece of paper we are all compelled to get for the sake of our careers.

The thought of getting this mandatory document used to throw me in a bad mood, what with the long queues I had to endure for at least 3 hours just to submit the application form.

Fortunately, someone from the government realized the hell we were going through and introduced an online appointment system (thanks, technology!).

With a deeply ingrained idea of NBI clearance application being a pain in the ass, I set out to prove whether this innovation could change my perception.

The result is a comprehensive guide to NBI clearance application and renewal for 2019 and beyond.

Renewing your old/expired NBI clearance? Read this: How to Renew NBI Clearance Online the Fastest and Easiest Way

 

Table of Contents

What is an NBI clearance?

NBI stands for National Bureau of Investigation. It’s the local counterpart of United States’ FBI.

The purpose of the NBI clearance is to prove you’re a citizen in good standing and that you never messed up with the law.

You’ll most likely get NBI clearance several times in your lifetime. This is because it has a validity period of only 1 year from the date of issuance.

NBI clearance is also a critical document required whenever you’re applying for a job (here or overseas), studying abroad, taking the civil service exam, or starting a business.

Perhaps you’re wondering what is the difference between NBI clearance and police clearance. Both government-issued documents have the same purpose–i.e., to check whether there have been criminal cases filed against you.

However, they differ in scope with the police clearance only limited to the locality where it’s issued.

Getting an NBI clearance used to be painstakingly slow. I remember when I was a teenager fresh out of college, it took me one day to apply for it and another to get the printed document.

Fortunately, things took a turn for the better.

In fact, in 2015, NBI announced that it no longer accepts walk-in registrations. Hence, everyone is now required to apply and make appointments online to get an NBI clearance.

Moreover, a 2017 memorandum has changed the format of the NBI clearance.

It’s now a multi-purpose ID bearing the statement “Issued for whatever legal purpose,” meaning you no longer have to specify the purpose (travel/employment; local/overseas) of using the NBI clearance.

Tip: Online appointment can also be done right inside the NBI main office in UN Avenue. If you don’t have an Internet connection, just got to this office, connect thru their public wi-fi, make an appointment, and get your clearance on the same day. 

 

NBI Clearance Requirements.

For first-time applicants, including those who are for renewal but whose NBI clearances were issued before 2014 or whose previous clearances have a correction/error/changes in any field (even if the correction only involves a single letter), the following is required:

Any two (2) valid government-issued IDs.

Here’s a list of acceptable valid IDs for NBI clearance application:

  • UMID (SSS and GSIS)
  • Passport
  • Philhealth ID
  • Voter’s ID or Certificate of Registration
  • BIR
  • PRC License
  • Driver’s License
  • Pag-IBIG ID (not the Loyalty Card)
  • NSO-/PSA-Authenticated Birth Certificate
  • Postal ID
  • Police Clearance issued by the police station with jurisdiction over the applicant’s place of residence
  • Certification from the Local Civil Registrar
  • Certification from Malacanang in connection with indigenous groups, tribal membership, foundling
  • Solo Parent ID
  • Seaman’s Book
  • Senior Citizen ID
  • MARINA ID
  • Security License ID (for security guards)

Reminders:

  • When applying online, you’ll be asked to enter the name of the two valid IDs you’ll bring on the day of your appointment. In the first box, you’ll be asked to choose your primary ID from the drop-down list provided. The second box, meanwhile, is where you can indicate the other valid ID (whether included in the previous drop-down list or not) which you’ll bring for verification purposes.
  • According to the NBI Clearance Help Desk, Company ID, Student ID, Barangay Clearance, and other non-government issued IDs will NOT be accepted.
  • An NBI personnel will check the validity and authenticity of valid IDs so make sure yours is government-issued, original (not photocopied), and in good condition (bearing legible texts and your recent, recognizable photo).
  • Renewal applicants whose NBI clearances were issued in 2014 onwards should bring 1 valid government-issued ID and a copy of their previous clearance.

 

How to Apply for NBI Clearance Online: 4 Steps.

Getting your NBI clearance through the new online application system is pretty straightforward. It’s like applying for your Philippine passport, but relatively easier.

Let’s go through all the steps one by one:

Step 1: NBI Clearance Online Account Registration.

nbi clearance 1

  1. Go to the NBI Clearance Online Services website.
  2. Since you’re applying for a new NBI clearance and not renewing an old one, tick the box that corresponds to “NO” next to the question that asks “DO YOU HAVE AN OLD NBI CLEARANCE?”
  3. Fill out the registration form. Take note that the system doesn’t accept special characters. Hence, if you have a hyphenated first name or surname, leave out the hyphen during registration. Simply inform the personnel on the day of your appointment about the hyphen so it can be included before your NBI clearance is printed out. Moreover, NBI strictly follows its “one email = one user” policy. It means you can only use one email when creating a new account.
  4. Ensure that all personal details you’ve entered are complete and correct before signing up.
  5. After the initial registration, sign in using the email and password you entered during registration.
  6. You will be taken to the “Applicant Information” page where you’ll be asked to enter additional personal details such as middle name, civil status, birthplace, address, etc.
  7. Provide all the requested information. The system only recognizes letters and spaces. Therefore, avoid using commas and periods when filling out the form.
  8. Once you’re done, click the “Save Information” button at the bottom of the page.

Step 2: NBI Clearance Online Appointment.

nbi-clearance-branches

  1. After saving your personal details, click the “Apply for Clearance” button at the top of the screen (if you’re using a mobile phone) or upper right corner of the page (for desktop or laptop users).
  2. A pop-up window will appear asking you for the valid ID you’ll bring for verification. Although it only asks for one, you must bring at least two valid IDs as supporting documents on the day of the appointment.
  3. Click “I Agree” to proceed to the next page.
  4. Choose your preferred NBI clearance center. You can select the main branch at UN Avenue, Manila or any NBI branch nearest to your home or office. Fortunately, there are numerous branches located in Manila and all over the country so you’ll never run out of choices. READ: Where to Apply for NBI Clearance: Complete List of NBI Clearance Branches.
  5. After choosing your preferred NBI branch from the drop-down list provided, select your appointment date and time (AM or PM). Boxes shaded with blue indicate vacant slots.

 

Step 3: NBI Clearance Fee Payment.

nbi clearance 5

In summary, here are the available payment methods you can choose from:

  • Bank Over The Counter: Pay cash over the counter in any bank like BDO, Chinabank, Landbank, RCBC, etc.
  • Online Bank: Pay the fees through online banking partners such as BPI Express Online, Unionbank EON, etc.
  • Mobile Payment: Payment is done mainly through GCASH.
  • MultiPay: Pay the fee using the money in your MultiPay Wallet or by loading your account via MultiPay Payment Outlets.
  • ECPay: Includes all ECPay partners like RD Pawnshop, Petron Corporation, Expresspay Inc., and many others.
  • 7-Eleven: Make the payment by going to any 7-Eleven branch near you.

Here are the steps to pay the NBI clearance fee:

  1. On the same page (see the previous step), select the payment option you prefer.
  2. As soon as you choose a payment method, a pop-up window will reappear to provide instructions on how to pay the fee through the payment channel you’ve selected.
  3. Click “Proceed” to go to the next step.
  4. You will then be shown a summary of your transaction, including the NBI clearance fee. As of this writing, a multi-purpose NBI clearance costs Php 130.  An additional fee of Php 25 is added for the use of the e-payment service.
  5. Depending on the payment channel you’ve chosen, clicking the “Proceed to Payment” button will either redirect you to an online banking portal or to another pop-up box showing a set of alphanumeric characters which will serve as your reference number.
  6. Don’t forget to write down or take a screenshot of this reference number. You need this reference number when paying the NBI clearance fee. It will also serve as your gate pass when entering the NBI clearance center.
  7. To check the status of your application, click on “Transactions” from the menu. It will lead you to a page showing your reference number and information on whether the payment has been successfully processed or not.
  8. After paying the fees, check your email for payment confirmation. You can also go back to the Transactions page of the NBI Clearance website to see if the status of your application has been changed from “Pending” to “Paid.”
  9. Print the application form. If you’re using a mobile phone, you won’t see the button to print the application form unless you resize the browser window to the size of the phone screen. Take note that printing the form is not mandatory. If you don’t have a printer at home, simply list down your reference number or take a screenshot of it using your mobile phone and present it to the NBI personnel on the day of your appointment.
  10. Bring the application form (or a copy of your reference number) and your valid IDs on the day of the appointment. You’re now ready to have your photo and fingerprint biometrics captured.

Step 4: NBI Clearance Application Processing.

  1. Go to your chosen NBI clearance center on the day of the appointment.
  2. Don’t forget to bring the requirements, most importantly the application form/reference number. A security guard or NBI personnel will be ready to assist you.
  3. Since you’re done with the application, you can go straight to the encoding station where your biometrics and photograph will be taken.
  4. As long as there’s no “hit” (meaning you don’t have a namesake who is involved in some suspicious activity), your NBI clearance will be ready for release in just a few minutes. Otherwise, you will be asked to return after a few days so they can clear any anomaly in your application.

Renewing your old/expired NBI clearance? Read this: How to Renew NBI Clearance Online the Fastest and Easiest Way

 

Tips and Warnings.

1. NBI no longer accepts walk-in applicants.

Any person applying for an NBI clearance must secure an online appointment first or they won’t be accommodated.

 

2. Unless you’re applying from abroad, you can’t get an NBI clearance in the Philippines without a personal appearance.

NBI can’t also process your application through an authorized representative as your latest picture and biometrics are required for their database.

 

3. Never go to the NBI Clearance Center on the day of your appointment without bringing valid ID/s.

NBI strictly implements a “No ID, No Clearance” policy.

 

4. The NBI clearance is not a valid ID for Philippine passport application.

It only serves as a supporting document which you can present to the consular officer for further verification. For a list of valid government-issued IDs for Philippine passport application, please refer to this guide.

 

5. Since the new NBI clearance is now “multi-purpose,” the green NBI clearance for the purpose of overseas employment or travel abroad no longer exists.

The one currently issued can be used for all purposes, whether locally or abroad.

 

6. There is no age requirement for NBI clearance application.

This means all Filipinos or foreigners, regardless of age, can apply for it.

 

7. First-time job applicants can soon apply for NBI clearance for free.

This is thanks to the Republic Act No. 11261 (First Time Job Seekers Assistance Act) signed by President Rodrigo Duterte on April 10, 2019.

However, the NBI office hasn’t received the official memo yet. Until it’s fully implemented and an official announcement from the NBI is released, first-time job seekers are still required to pay the regular NBI clearance fee.

 

Frequently Asked Questions.

1. How can I get an NBI clearance in the Philippines if I’m a foreigner?

2. I got a “hit” on my NBI clearance. What should I do?

3. How can I get my NBI clearance if I’m abroad?

4. How can I verify if my NBI clearance is fake or valid?

5. I’ve already used/submitted both copies of my NBI clearance. Can I request for additional copies?

6. How long does it take to get NBI clearance?

7. There’s a typographical error/misspelling/wrong information on my NBI clearance. How can I correct it and get a new one?

8. I have a pending case. Can I still get an NBI clearance?

9. A blotter report was filed against me. Will it cause any problem if I apply for an NBI clearance?

10. I don’t have a middle name. How can I apply for an NBI clearance online?

11. I heard that the NBI Clearance Center observes a certain dress code. What should I wear on the day of my appointment?

12. How can I get an NBI clearance with ‘red ribbon’ from DFA?

13. I wasn’t able to claim my NBI clearance on the date I was told to return. Can I still claim it?

14. I wasn’t able to go to the NBI on my scheduled appointment date. What should I do?

15. How can I make an authorization letter for claiming NBI clearance?

16. I have a dash/hyphen in my first name/last name and can’t register because the system recognizes it as a special character. What should I do?

17. When choosing the mode of payment, I get an error message that says “OTP field is required.” What does it mean and what should I do?

201 thoughts on “How to Get NBI Clearance Online in the Philippines: An Ultimate Guide

  1. Good am. Poh ask ko lng poh if sa main napoh ako kukuha sa manila mas mapapabilis poh ba lasi poh nextweek napoh ako alis ko kailangan na napoh kasi kasi nakapag pa online nko dito sa bataan poh e sept 9 poh binigay nilang datr e sept 2 napoh ako alis ko so ang tanong ko lng poh kung sa manilanpoh ako kukuha mapapabilis poh ba makakakuha poh ba ako agad poh sana poh e pakisagot poh agad ang akin mesgs salamat poh

    1. We already answered it in our FAQ section. For your convenience, here’s the URL of the page containing the answer to your question: https://filipiknow.net/nbi-clearance-typographical-error/

  2. magrrenew po sana ako ng clearance pero di po available yung quick renewal, and kapag mag-rregister naman po ako: “system cannot find your old nbi number” bakit po kaya ganun?

    1. Valid ID pa rin siya kahit hindi siya kasama doon sa drop-down list sa first box. You can simply type it into the second box to make it your second ID for verification purposes.

  3. Ask lang po if bukas po ba ang NBI QC ng August 12, 2019? Dineclate po kasi na holiday and that day daw po ako dapat bumalik kasi may HIT para makuha na si clearance. Salamat po sa pagtugon 🙂

  4. Paano if ayaw tanggapin sa 711 ang reference number ko kasi yung previous appointment ko is di natuloy? thanks

  5. Good day po..pag mka bayad na po sa bayad center Anu po ipapakita dun sa un para mag proceed na makuha agad ung nbi clearnce? Resibo lng po ba? Please reply..

  6. Good Day filipiknow! Just want to ask why my reference number that pop-up after scheduling and reference on the “Transaction” when you login is different. Which one should I use when I pay?
    More power to filipiknow!!!

    1. You should use the reference number that shows up on your screen upon choosing your preferred payment channel.

      1. ask ko lang po kung makukuha ko pa din po ung unclaimed nbi clearance ko for 2months?

  7. So to make it clear po, pwede parin mag renew sa UN branch for people with old nbi clearance? Do we do the online application? What if kung hndi personal copy ung naitago, pwede parin po ba?

    1. You still need online appointment for NBI clearance renewal. Read this for more info: https://filipiknow.net/nbi-clearance-renewal/

  8. Pingback: How to Open BPI Savings Account: 6 Steps (with Pictures)
  9. good day tin id lng po ang mron ako inaaccept po b ang birt. cert or ang voters cert as valid id thank po

  10. Hi po. First time job seeker po ako, may bayad pa din po ba kasi po dba August daw po start ng walang bayad para sa first timers. Sana po masagot, thanks!

  11. First time job seeker po…kailangan po ba talaga mag bayad pa rin ng registration fee kahit sa online application?

  12. Hello po sir/ maam,Ano po requirements ng foreigner 1st timer kukuha po ng nbi?1 month palang sya sa pinas.

  13. Hello sir. I just want to clarify po, kasi nakalimutan ko na ung process. Ive renewed my nbi clearance last year, for local employment. Now, i wanted to renew for abroad, how to do it po online? Kasi i dont see any options po on what type you’re going to get. Thanks a bunch.

    1. Multi-purpose na po ang NBI clearance so same process of renewal/application for everyone. Learn more about NBI clearance renewal here: https://filipiknow.net/nbi-clearance-renewal/

  14. hello, is it possible to get 2 nbi clearance the same year? I got my NBI clearance a month ago but now i only have my “personal copy” left ,since i’ve accidentally lost the other half. Now, i have to pass an NBI clearance for employment. what can i do?

  15. , good day sir.,what if i dont have any valid id .,all i have is my philhealth MDR.,would i be able to get a nbi clearance?.,tnx po

  16. is school id considered as valid id? or any other type since i dont have any of the IDs stated above.

  17. I applied for an nbi clearance and paid it through online banking but it does not show on my transactions tab or list. So, how can I proceed to an nbi office without any transaction code? My schedule is on Monday, July 22. Please respond asap.

  18. Sa Quick renewal Process, Nung na e click ko na yung Mode of payment sa Bayad Center, lumalabas sa screen na “Otp field is required”
    Ano po gagawin ko?

  19. May I ask? They said that here in the philippines is free nbi for those whose fresh graduate? What If I’m graduated in year 2018 and I didn’t have nbi clearance.. can I still get it for free?

    1. Last time I checked, NBI hasn’t received the official memo yet so this law isn’t in full swing yet. You might want to call NBI clearance hotline to verify.

  20. Hello po fresh grad po ako and i am still unemployed kasi im still waiting for our commencement (graduation) and im currently applying for all government-issued IDs like postal id and stuff, and also for other employee requirements like sss, philhealth, etc.
    Possible po ba akong mag apply ng nbi clearance kahit wala pa po akong inaapply-an?

  21. Ang ibig sabihin po ba ng “i-present” yung 2 valid IDs eh ibabalik din po ba samin yung IDs na yun? I planned to use my birth cert po kasi as 1 valid ID eh isa lang po copy ko ng Birth cert as well as with umid id

  22. is it possible na sa ibang branch ko pumunta for my sched? kasi mas mabiis daw sa certain branch at mas malapit sya saakin. yung friend ko kasi sabi nya sa galleria sya nakasched pero sa shaw center sya pumunta

  23. hi.. ask ko lng sa case ko ksi ngkahit ako due to criminal case pero dismissed n un.. last 2016 nkarenew na ako ng clearance and ng attend ako ng quality control interview and nkakuha ako.
    mejo limot ko na lng ksi. sa case po ba na gnito : pwede na mgappoint ako s online sa UN branch and then same day dn for interview ako ng quality control and same day mkkuha ko na clearance or talagang pbbalikin pako pra s quality control interview?

    Thanks in advance.

      1. Hi! so 2 day process po talaga sya? pano ko po mlalaman kung kelan ako babalik ssbhin ba nila skn ang date kung kelan ako bblik for interview?

        addtl pa po, if sa mall nlg ako near smin ( i’m from cavite pa ksi) mgpa appoint same prn nman po db , ang mangyyari lng ppapuntahin nla ako sa UN for interview?

        Thank you so much for the help and info.

  24. Hi, I m a foreigner, if I go to the main office in Manila, can I get the clearance the same day?
    Pls if anyone knows? I need an answer asap.
    Thanks!!

  25. Hi, I noticed na temporarily unavailable yung online delivery option for NBI. Possible pa din po kaya magpadelivery or kelangan by appointment pa din? Sobrang busy kasi, wala na talagang time magdrop by sa branch. Salamat sa sasagot!

  26. Sana po ay may sumagot.
    Yun po bang “record suspension or discharged” for a conviction ay makiclear na after 10 years of being discharged?
    Salamat po!

  27. Hi po ok lang po ba pumuntang AM kahit PM nabook ko? Hindi ko napansin PM nabook ko na pala. Paid na din po kaya di na pwede icancel. 😑

      1. Pano po pag may nbi clearance na po ako dati pero di ko po na claim 1 year na po na di ko pa nakukuha pero kukuha po ulit ako ng nbi clearance kailangan ko pa po bang kunin yung dati kahit expired na or magpapaappointment na lang po ako?

        Thank you po!

  28. hi,pwedi parin po ba ako mkakuha ng nbi for travel abroad kung nung feb lng aku nka labas ng jail,provissionary dismissal lng po kc un eh.gusto ko po sana mag work sa abroad kaya lng bka ndi aku makakuha ng nbi.tnx po

    1. Sign in with your email and password. Look for the box that says “Edit Information” on the upper right corner of the Applicant Information page. Click it, make the necessary changes, and then click Save Information to proceed to the next step.

      1. Additional question, I registeredwith my maiden name because the box asked for middle name and maiden name which are same. So I registered as my maiden name not as my married name since they did not asked for a “surname”. Can I still edit it or should I register again? 🙁

        Thank in advance.

  29. Is it possible that after paying and getting the biometrics done that you can update the online application? It asked more a foreign address but since I moved to the PH I no longer have a U.S. address so I put N/A. When I went to NBI for my appointment I had to fill out fingerprint cards and the office employee told me to put my last address that I had in the the U.S. I told her that I didn’t put a foreign address on my online application, but she didn’t respond. They definitely need to reword that section for the online application. It should state, last known foreign address, or last foreign address lived at, oh well. I even had to leave their office to go across town to another NBI office just to get fingerprinted and have it signed by someone at that office. When we arrived the only person allowed to sign my cards was out of the office so we had to wait an hour for him to return and then back to the other NBI to finish processing. Now it’s a waiting game for the next few weeks until it is completely processed and ready for pickup.

  30. Hi. What is the age requirement to get an NBI Clearance? Can minors get an NBI clearance for themselves?

    1. I think the minimum age is 16 but I haven’t confirmed with NBI yet. I suggest calling their Help Desk hotline through the following numbers:

      09179999421 (Globe)
      09204129999 (Smart)
      Available from 6:00AM to 6:00PM

  31. Hi do i have to present the original nbi clearance? Or is it ok to present a photocopy of the clearance?

  32. Hi,

    It’s my first time applying for an NBI Clearance and was planning to bring my birth certificate and school ID (but it doesn’t contain an expiry date). To make up for that, I’ll bring my solo parent ID. However, I’m wondering if the “solo parent ID” is still a valid choice, since other websites don’t mention it in their lists? Also, is the solo parent ID any ID belonging to my parent as long as it’s one of those valid IDs you mentioned?

    1. @Anthony

      The list of valid IDs in the article is the same list from the official announcement from the NBI.

      We regularly update this guide (please see the date below the article title). The same can’t be said for the other articles you saw online.

      Thank you.

  33. Hi Maam Sir paano ko po malaman ulit ung nbi ko po ung una ako nag apply nag hit po siya..mkukuha ko po ba ulit o mag apply ako ng bago po replay please godblessyou po

  34. paano kung nakapagappoint ako sa ibang lugar pede ba ko pumunta sa ibang nbi station na mas malapit ndi ko kasi alam na meron pala saamin na mas malapit

  35. For travel abroad ang kukunin ko sir/ma’am at online registration ang gamit ko!wla nmn nkalagay dun kung ano yung purpose!paano po yun?thanks sana masagot nyo ktanungan ko

  36. pano po pag di ako nakapunta sa appointed date due some personal problems, pwede po ba iresched yung appointment date?

  37. My husband who is originally form the US applied to for an NBI clearance online and we spend about an hour trying to figure out their website because the option for passport and/or ACRI card is not available. So my husband just chose 1 of the options and he said he will just bring his ACRI card and passport when we get to NBI main to get his. The purpose of getting NBI is for 13a application. Did anyone ever experienced that?

  38. Hi po,

    I don’t have middle name po and in your post, it says na pwede mag type ng dash (-) but when I tried it, hindi sya pwede saying that “The MIDDLE NAME may only contain letters and spaces” then i tried yung space lang po but hindi parin sya pwede. how to do it po? I’m worried na baka pag ti.nype ko is “NA” baka ma.iprenta na” Na” ang middle name ko. Please help po. Thanks!

  39. Paano po gagawin kung mali po ako ng nailagay na id sa presented id po. Imbes po kasi na philhealth id sa sobrang tensed ko po SSS ang baitype ko. Pwede po ba ba nso po dalhin at philhealth id kahit SSS po nailagay ko?

      1. On the NBI application it ask for your current address which would be here in the PH, but it also ask for your address abroad. Since I moved here I no longer have a U.S. address. So do I put N/A for address abroad? Thanks

    1. Nakaka inis na ilang linggo Kung ina try mag regester sa Nbi online. Paki ayos naman yang system niyo kailangan Kuna makakuha ng clearance ko hanggang. Dahil Lang sa inyo mawawalan ako ng trabaho😠😠
      Kayo pa galit pag nag direct ako sa office niyo. Asan hustisya

  40. Hi,
    Since I moved her permanently and don’t have a u.s. address do I put my old address in the u.s. on the application or just put n/a. Thanks in advance

  41. Bukas po ang nbi clearance online pag holiday imean online ba sila sa mga bayad center pag holiday!

  42. how about if i already have a record but the previous one is for work reason…but now im applying for immigration visa purpose..how can i change it..theres no option in the edit section..Thank you

    1. @eric

      I’m not sure about this but perhaps inform the NBI personnel on the day of your appointment that you need the clearance for immigration purposes.

  43. hi,

    for renewal po ako ng nbi but the problem is nay invalid yung last NBI no#
    what to do po
    thanks

  44. I am trying to register with my email add and password sa sign up for registration of new account … BUt then later after i press agree there’s a pop up showing invalid email or password … What should i do?

  45. I applied for renewal before but failed to come back meron hit kasi… is it possible to retrieve pa the record if i show the payment with receipt before? or will i just apply na lang again for a new one? Thanks… I lost the copy of my old NBI din kasi …

  46. hit po ako lagi kapag nagrerenew sa nbi office. pwede po ba gamitin yung online quick renewal para no need ng pumunta ng nbi office? sa quick renewal kasama na rin yung lbc fee kasi. I tried it and i paid sa bayad center. ill wait if darating sya ng 3-5 working days. since malamang hit sya, so i am expecting madedelay yung lbc delivery. pero at least hindi na ako pupunta sa nbi office. ganun po ba yun?

    salamat sa sasagot po. God bless.

  47. Hi. I unknowingly jaywalked and a police listed down my details. I don’t know if this will become a record. In any case, how would I know if I have a record and they won’t be giving me a clearance? Is it bad to go the NBI if, unsurely, I have a record of jaywalking? Thank you.

  48. the problem is if you are just renewing but you dont have your previously issued clearance anymore, you cant go past the page to proceed without the nbi id number. so, you are forced to submit a new application, which in turn, would delay your clearance release because it would appear you have a namesake.

  49. pwedi po bang kumuha sa batangas branch ng NBI clearance kahit nasa calapan ang appoinment ko????

  50. Hi,

    I have no any government issued ID but i have authenticated Birth Certificate. Can i still present other supporting documents to apply for NBI Clearance? Thank you for your assistance.

  51. Hi. Pano po kapag naka pag pa appointment na ako ngayon araw pero hindi ko po na puntahan. Ma i invalid po ba yung appointment ko? Na kapag bayad na po ako ng fee.

  52. NBI CLEARNCE QUICK RENEWAL po ako at nagbayad na sa bayan center..pero isang linggo na wala parin ang NBI ko….pumunta ako sa malapit na branch ng NBI samin, sabi antayin ko lng daw at darating with in 7 days pero soibra na at wala parin…..

  53. maka ilang beses n ko kumuha ng NBI clerance po s main taft.ngayun lang nangyari sa akin to..dko agad nakuha sabi may kapangalan daw ako..feb20 release ng clearance ko po..nag file po ako feb5 sa shaw blvd. mandaluyong..kelangan kuna po kasi..pwede ko po ba i pa release sa main sa taft?

  54. Hi! i cannot see the “edit”. It seems that the upper right corner onlybhas a drop down for sigh out. I need to change some info. Thank you!

  55. Hi I was applying for RENEWAl of my NBI clearance now online then i provide the necessary details na hinihingi but then when i click proceed may nag papop-out na INVALID INFORMATION daw. My NBI clearance is just expired last January 10, 2019. What I am supposed to do with it? Pano ako makaka apply ng NBI clearance Renewal online? pwede bang wag na mag online appointment dumeretso na lang ako sa NBI branch na malapit sa area ko para makakuha ako?

  56. Pano po kapag di maapproved kxe wlang middle initial,wala po tlga middle initial n gamit since birth po kxe s nanay din nakaapelyido,anu po ilalagay s application pra maging complete?

  57. Hi! Ask qu lang poh kung sa renew pa dn poh ba aqu ng nbi!? Kasi poh ang last qu ay 2007 poh! Tpos pag inenter qu ung nbi id no qu lumalabas eh! The system cannot find the id no. Pano pob un anong gagawin qu!? Sa new na poh ba aqu pu2nta

  58. what if kung nag expired na po yung nbi tapos nawala at di po kabisado ang NBI ID number ano po gagawin?

  59. Hi po,

    I’m an OFW abroad and want to renew my NBI clearance. Would like to clarrify if kelangan pa ba ang fingerprinting for renewal kasi po malayo ang phil embassy sa place of work ko. And another thing ang pagclaim po ba ng renewal ay sa UN ermita din?

  60. Hello po.Nais ko lang pong magtanong.Nais ng friend ko na OFW na magrenew ng kanyang NBI clearance, pwede po ba na mag online renewal tapos mag authorize sya someone to get it for her in Surigao del Norte? Sa pagkakaalam ko sa first application ng NBI pwede lang mag authorize someone at doon lang talaga sa Ermita.Hinde lang ako sure if sa NBI RENEWAL, pwede ka maka authorize someone and get it in any branch of NBI offices.

  61. Good Morning

    I applied NBI Clearance renewal thru (NBI Clearance Quick Renewal) and already paid 350 pesos, How can we know the status / or how many days before it will delivered to us.

    Thank you in advance

  62. Hi,
    I could not remember my ARC number since I studied in the Philippines for 8 years ago.
    Is it ok to continue to apply my application since I already sent my authorized representative docs to my friend in Phlippines.
    Thanks.

  63. Hi pa help po first time ko po mag kuha nang NBI clearance and schedule ko po sana is today and may problems po kaya di ako maka attend sa appointment ko pwede po ba ma change yung schedule? Kasi i tried contacting their help desk number given pero puro di nag exist ang mga numbers. May mangayri po ba saken or any additional fee if di ko ma puntahan yung appointment ko today?

  64. Hello, I just want to ask if am I allowed to show a study load as one of my validation? I’m still a student though.

  65. Good day. May surname happen to have a dash. The online system doesn’t accept special characters. Will I still get my correct spelling on my surname on my NBI clearance? Please advice.

  66. hi ask ko lang po if paano kapag my last NBI was issued 2013 then I tried na mag renew ng 2016 and mag register online kaso di ko po sya nakuha as scheduled po? I’m trying today na mag register pero as first timer po ba? kasi last NBI ko was 2013 pa. thank you

  67. hello! I’m trying to register but it keeps on prompting that my email ad has already been registered when I know for a fact na never pa ko nag register online. I also tried to use “forgot password” na lang baka someone else used my email ad, wala din naman ako na receive. Hope you can help me. Thank you.

      1. found out that my email add was used by a different person. how do i use my OWN email add for setting up an account? thanks!

  68. I signed up in the nbi official website as new applicant but I was not able to pay in 711 the fees because they’re always offline. How can I change my method of payment from my end to pay in bayad center or over the counter or online banking. My schedule for appointment is oct 23. Should I pay 130 + 25 in 711 plus their fees with the total of 170? Thank you.

  69. hi ask ko lang po kase hindi ko nabalikan yun old nbi form ko kase pinabalik nila ako dahil may kapangalan. then i have to make new one . may paraan ba para malaman yun old nbi id number? or apply nalang ng bago back from the start since hindi ako makapag renew dahil wala saki yun old record ko

    1. @christine lacap

      Kung hindi mo alam yung NBI ID number mo (see photo under Part II: How to Renew NBI Clearance in 5 Easy Steps), I suggest apply for a new one na lang. You won’t be able to access your old account without the number.

  70. Wla po akong id.. NSO Brgy /Police Clearance lang po meron.. Okey lang po ba? And nagbayad po ako ng NBI Clearance q 3days before my appointment, valid pa rin po ba?
    Oct 18 po ung schedule para sa NBI Clearance..

  71. Hi, pano kung ung nbi clearance issued ng may 2017 ,xpired na ng may 2018, for renewal din ba un, or new? Pls amswer, thanks 🙂

  72. Hi.
    I’m new in getting an NBI clearance. I made an account at home and set an appointment then went to the nearest NBI office in my place and paid for the appointment fee. They said that I need to wait for 2 weeks. When I got home, I cancelled the appointment with the reference number that I wrote in the office. I just realized what I did and worried that my clearance might won’t be processe. I need it for my passport application.

    Can I still get my NBI clearance on their assigned date?

    1. @Sam

      You already made a payment so I think your application will push through. The one you canceled is your appointment with the NBI office which already happened apparently. Why were you asked to return after 2 weeks? Did you get a “hit”?

  73. Hi, need help please, would you possibly know how much the exact total amount to pay on NBI Renewal plus delivery? cause last night I filed online I only saw 130php plus the web fee 25php. It is, i think not showing the total exact amount? how about the delivery fee? Sorry kind of confused. Need your help asap. TIA

    1. I think it is 200.. i cant attach my screenshot e..
      200 for delivery fee
      130 for local
      25 for web fee.

      Hope this helps.

      1. If i can get my nbi renewal on the due date that nbi personnel says,what will do?

    2. Hello. Can anyone will answer me ASAP. Is it okay na ilang beses magcancel ng transaction? Dahil po sa date ng appoinment ni resched ko po kasi. Then pinalitan ko po kung san ako magbabayad. Like 7/11 nung una. Then kinancel ko yung transaction. Then nag apply ulit ako at ginawa kong bayad center. Is it okay? Hindi po ba madodoble bayad ko?.

  74. Hi!

    I’m currently working abroad. I would like to ask, what if you applied for NBI clearance abroad, sent it to the NBI address provided for OFWs and you got HIT and asked to personally show-up to NBI. What should an OFW do when he/she can’t go back yet to the Philippines due to her/his work? Is there any solution to that?

    Thank you!

    1. @Sheng

      I guess it’s between you and the NBI. I haven’t experienced it nor met anyone from abroad who did so I’m not in the best position to answer your question. But in case you learn the exact process, please go back here and share it with our countrymen.

      1. Sir After payment po how to know the status of NBI Clearance (I applied thru NBI Clearance Quick Renewal) method.

        Thanks in Advance

      2. Quick question. Can i still claim my NBI clearance after 6 months? May HIT kasi ako so hindi ko na nabalikan until now. Need ko na sya.

        Thanks po sa mag rereply.

      3. @Papa mo cortz

        I’m not sure. Have you tried using the NBI delivery service? By using this, you don’t have to personally claim your NBI clearance even if you have a “hit.”

        Read this for more info: https://filipiknow.net/nbi-clearance-hit/

    2. Sheng,

      Based on my experience due to numerous hit, you have to appear personally in the NBI Office in U.N. Avenue and they will ask you if you ever lived in a particular place and is this you (name of the person with case) then when you deny they will make swore that you’re not the same person holding a book while raising your right hand parang nanunumpa ka.

      1. Hi! I mispelled my last name during registration and cant change it what do i do?

  75. Ang ibigsabihin po ba ng “i-present” yung 2 valid IDs eh ibabalik din po ba samin yung IDs na yun? I planned to use my birth cert po kasi as 1 valid ID eh isa lang po copy ko ng Birth cert tas pang passport req ko pa po yun so kailangan ko na po makakuha ng NBI clearance kaya wala na po akong time kumuha pa.

    Thank you po pala sa pagsagot dun sa tanong ko sa isa mong post! 😀

      1. Has this been answered yet? I also want to know if ai can use my NSO birth certificate as ID

      1. pwede po ba mag parequest ng NBI kahit hindi po mismo ako ang kumuha

  76. ask ko lng po, paano pag yung online information ko mali yung address huli ko na napansin at naka process at nakabayad na ako. ok lang ba yun?

  77. Good Morning, how come the payment reference number is not showing even I did it two times already?

  78. Ask ko lang po. May problema ba yung site nila? Wala yung Apply at Renew button, change password at log out lang ang meron.

  79. hi po pano po kung naiwan ko ung old nbi ko sa ibang bansa ano apply po ba ako ulit ng panibago..pwdi po bang passport lng ipakita ko kc nawala po ung iba kung ids…salamat po for ans.

  80. Hi. Itatanong ko lang sana if allowed ba na magkaroon ng 2 nbi clearance the same year? Kumuha kasi ako this year, personal copy na lang ang meron ako kasi I submitted the other copy for employment purposes. Ok lang ba na mag-apply ulit for another nbi clearance? Need lang kasi for board exam. Salamat.

  81. Hi,

    Thank you for this great information about acquiring an NBI Clearance. I do have a concern about your topic in getting an NBI Clearance. Can a foreigner get an NBI clearance? if so, what would be the steps for it. Also, what other possible ID’s they can bring aside from the passport. The reason for for is, my wife needs to get an NBI clearance for our application to immigrate in Canada since she stayed in the Philippines for more than six months. Currently, we are residing here abroad and there is no Philippine embassy in this country. The nearest would be in South Africa and that is many miles from where we are currently located. We really need your advise or help on this before we plan to travel back in the Philippines.

    Thank you in advance and hope to hear from you soon.

    Regards…

    1. @Leo Salonga

      Yes, foreigners can apply for an NBI clearance in the Philippines.

      We’ve recently added a guide to help with your partner’s application. You can access it through the FAQ section in the article above or by clicking this link: https://filipiknow.net/ufaqs/how-to-get-nbi-clearance-for-foreigners/

      Hopefully, it will answer all your questions.

      Aside from the passport, foreigners can also present their ACR I-Card or “Alien Certificate of Registration.”

      Take note that all foreign applicants will only be accommodated at the NBI Clearance main office in UN Avenue. So, make sure to select the main branch in Manila when securing an appointment online.

      1. Hello Leo. I guess I can consider myself as a foreigner as I’ve been away from the Philippines for 26 years, has been granted Canadian Citizenship and now holding a Canadian passport. You’ve mentioned to present an ACR I-Card aside from passport… what is that? Is that the same as the Canadian Citizenship Certificate? I need to get an NBI clearance for the purpose of moving to the US and would be traveling to the Philippines to get the clearance myself. Look forward to hear a reply. Thanks.

    2. Hi

      Once again, many thanks for a great and detailed response to our concern. We hope that this will open windows to other people specially expats / foreigners who wish to acquire an NBI Clearance for their personal purposes. If I may add to your new topic, foreigners who needs this NBI Clearance but has concerns on the financial side or buying a plane ticket to go to the Philippines just to get this document. They may still get an NBI Clearance from abroad. They just need to acquire and prepare the following:

      1. NBI Alien Form No. 5 for their fingerprint specimen, (form can be acquired in the Philippine Embassy or Consulate in their country). Have this form done with the nearest police station in their place. The Police officer who had completed the form will sign and put their stamp to validate the process is legal and true.
      2. Photocopy of their Passport along with the stamps of their entry and exit from the Philippines. (during their stay in the Philippines)
      3. 2×2 picture with white background. (provide atleast 2 pcs.)
      4. Authorization Letter with his/ her signature to the person who will be processing the NBI Clearance in the Philippines.

      Note: The Authorization Letter and the NBI Alien Form No. 5 should be in its original format (not scanned or photocopied) when sent to their representative who will be doing the process in the NBI Main Office.

      Once all above mentioned documents are received, the representative can schedule an appointment through the NBI website.

      Hope this information can be at help and utilized by other people who seek information about getting an NBI Clearance like us.

      Please do continue your great work in helping people who seek information about acquiring important documents. you really help us and we just want to give our thanks by support to your campaign here.

      God Speed

    3. Hi, 2013 pa po last nbi ko. kung kukuha po ulit ako ngayun ng nbi anu po ifil up ko, new po ba o renew? thanks po sa sasagot

  82. Paano po kung may hit ako pero di po ako nakabalik para sa pagclear ng hit. Last feb 21 2018 pa po dapat ako bumalik. Kailangan ko na po ba gumawa ng bagong application? Salamat po.

    1. @Bianca

      It depends on the nature of the “hit.” If it’s a serious one and you need to present specific requirements to clear your name, then your clearance won’t be issued until you show up with the requested info.

      Kung yung hit ay dahil may kapangalan ka, you might be able to claim it. However, I’m not sure kung ano policies ng NBI for unclaimed clearances.

      You can check our FAQ section or click this link to learn more about the NBI clearance “hit”: https://filipiknow.net/ufaqs/nbi-clearance-hit/

  83. good evening po new applicant po ako for nbi clearance tapos na po ako mag fill out ng form pero wala pong lumalabas sa screen ko ng APPLY FOR CLEARANCE or EDIT INFORMATION pano ko po kaya un makikita?thank you po

    1. Hi Renelyn,

      Are you using a mobile phone?

      It happened to me too. What I did is I resized the page to the size of the mobile screen, which means I “zoomed out” the page so I could view it in its entirety.

      Alamin mo kung paano mag-zoom out in your mobile phone. Or better yet, just do the application on your laptop or desktop.

      Thanks!

    2. First time applicant po ako, paano i-avail yung sabi sa batas na wala daw pong bayad yung mga first time palang na applicant

      1. If you’re talking about fresh graduates, yes, NBI clearance is supposed to be free for them. However, as of this writing (6/6/2019), the NBI hasn’t received the official memo yet so until it’s fully implemented, fresh graduates are still required to pay the same NBI clearance fee.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Recent Content