How to Get NBI Clearance Online in the Philippines: An Ultimate Guide

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NBI clearance.

Yup, that dreaded government-issued piece of paper we are all compelled to get for the sake of our careers.

The thought of getting this mandatory document used to throw me in a bad mood, what with the long queues I had to endure for at least 3 hours just to submit the application form.

Fortunately, someone from the government realized the hell we were going through and introduced an online appointment system (thanks, technology!).

Now we don’t have to go through an infuriating obstacle course just to get an NBI clearance.

Of course, you still have to show up at your preferred NBI clearance center to get your photo and biometrics taken. But with the most time-consuming procedures already taken cared of, these last few steps will be a breeze.

With a deeply ingrained idea of NBI clearance application being a pain in the ass, I set out to prove whether this innovation could change my perception.

The result is a comprehensive guide to NBI clearance application and renewal for 2019 and beyond.

Renewing your old/expired NBI clearance? Read this: How to Renew NBI Clearance Online the Fastest and Easiest Way

 

What is an NBI clearance?

NBI stands for National Bureau of Investigation. It’s the local counterpart of United States’ FBI.

The purpose of the NBI clearance is to prove you’re a citizen in good standing and that you never messed up with the law.

You’ll most likely get NBI clearance several times in your lifetime. This is because it has a validity period of only 1 year from the date of issuance.

NBI clearance is also a critical document required whenever you’re applying for a job (here or overseas), studying abroad, taking the civil service exam, or starting a business.

Perhaps you’re wondering what is the difference between NBI clearance and police clearance. Both government-issued documents have the same purpose–i.e., to check whether there have been criminal cases filed against you.

However, they differ in scope with the police clearance only limited to the locality where it’s issued.

Getting an NBI clearance used to be painstakingly slow. I remember when I was a teenager fresh out of college, it took me one day to apply for it and another to get the printed document.

Fortunately, things took a turn for the better.

In fact, in 2015, NBI announced that it no longer accepts walk-in registrations. Hence, everyone is now required to apply and make appointments online to get an NBI clearance.

Moreover, a 2017 memorandum has changed the format of the NBI clearance.

It’s now a multi-purpose ID bearing the statement “Issued for whatever legal purpose,” meaning you no longer have to specify the purpose (travel/employment; local/overseas) of using the NBI clearance.

Tip: Online appointment can also be done right inside the NBI main office in UN Avenue. If you don’t have an Internet connection, just got to this office, connect thru their public wi-fi, make an appointment, and get your clearance on the same day. 

 

What are the requirements for NBI clearance?

Any two (2) valid government-issued IDs.

Here’s a list of acceptable valid IDs for NBI clearance application:

  • Passport
  • UMID
  • Philhealth ID
  • Birth Certificate (original copy and authenticated by PSA/NSO)
  • Voter’s ID
  • Driver’s License
  • PRC license
  • SSS ID
  • Postal ID
  • TIN ID
  • Senior Citizen ID
  • Alien Cert of Registration

 

Reminders:

  • Although the online appointment system only asks for one valid ID during your application, you’re required to bring 2 valid IDs on the day of your appointment.
  • Company ID, Barangay Clearance, and other non-government issued IDs are NOT accepted.
  • An NBI personnel will check the validity and authenticity of valid IDs so make sure yours is government-issued, original (not photocopied), and in good condition (bearing legible texts and your recent, recognizable photo).

 

How to Apply for NBI Clearance in 6 Easy Steps.

Getting your NBI clearance through the new online application system is pretty straightforward. It’s like applying for your Philippine passport, but relatively easier.

Let’s go through all the steps one by one:

1. Register online.

nbi clearance 1

For first-time users, go to the NBI Clearance Online Services website.

Since you’re applying for a new NBI clearance and not renewing an old one, tick the box that corresponds to “NO” next to the question that asks “DO YOU HAVE AN OLD NBI CLEARANCE?”

Fill out the registration form.

Take note that the system doesn’t accept special characters. Hence, if you have a hyphenated first name or surname, leave out the hyphen during registration. Simply inform the personnel on the day of your appointment about the hyphen so it can be included before your NBI clearance is printed out.

Note that NBI strictly follows its “one email = one user” policy. It means you can only use one email when creating a new account.

Ensure that all personal details you’ve entered are complete and correct before signing up. The system won’t allow any revision after confirmation.

 

2. Sign in to complete the application form.

nbi clearance 2

After the initial registration, sign in using the email and password you entered during registration.

You will be taken to the “Applicant Information” page where you’ll be asked to enter additional personal details such as middle name, civil status, birthplace, address etc.

Provide all the requested information.

The system only recognizes letters and spaces. Therefore, avoid using commas and periods when filling out the form. 

Once you’re done, click the “Save Information” button at the bottom of the page.

 

3. Schedule an appointment with the NBI.

After saving your personal details, click the “Apply for Clearance” button at the top of the screen (if you’re using a mobile phone) or upper right corner of the page (for desktop or laptop users).

nbi clearance 3

A pop-up window will appear asking you for the valid ID you’ll bring for verification.

Although it only asks for one, you must bring at least two valid IDs as supporting documents on the day of the appointment.

Click “I Agree” to proceed to the next page.

nbi clearance 4

Schedule your personal appearance at NBI clearance center where your photo and biometrics will be taken.

nbi-clearance-branches

Choose your preferred NBI clearance center. You can select the main branch at UN Avenue, Manila or any NBI branch nearest to your home or office.

Fortunately, there are numerous branches located in Manila and all over the country so you’ll never run out of choices.

Where to Apply for NBI Clearance: Complete List of NBI Clearance Branches

After choosing your preferred NBI branch from the drop-down list provided, select your appointment date and time (AM or PM). Boxes shaded with blue indicate vacant slots.

 

4. Pay the NBI Clearance fee.

nbi clearance 5

On the same page, select the payment option you prefer. Since I don’t own a credit card and my debit card has zero cash, I decided to pay via 7-Eleven.

In summary, here are the available payment methods you can choose from:

  • Bank Over The Counter: Pay cash over the counter in any bank like BDO, Chinabank, Landbank, RCBC, etc.
  • Online Bank: Pay the fees through online banking partners such as BPI Express Online, Unionbank EON, etc.
  • Mobile Payment: Payment is done mainly through GCASH.
  • MultiPay: Pay the fee using the money in your MultiPay Wallet or by loading your account via MultiPay Payment Outlets.
  • ECPay: Includes all ECPay partners like RD Pawnshop, Petron Corporation, Expresspay Inc., and many others.
  • 7-Eleven: Make the payment by going to any 7-Eleven branch near you.

As soon as you choose a payment method, a pop-up window will reappear to provide instructions on how to pay the fee through the payment channel you’ve selected. Click “Proceed” to go to the next step

nbi clearance 6

You will then be shown a summary of your transaction, including the NBI clearance fee.

nbi clearance 7

As of this writing, a multi-purpose NBI clearance costs Php 130. 

An additional fee of Php 25 is added for the use of the e-payment service.

Depending on the payment channel you’ve chosen, clicking the “Proceed to Payment” button will either redirect you to an online banking portal or to another pop-up box showing a set of alphanumeric characters (as in the case of 7-Eleven) which will serve as your reference number. 

nbi clearance 8
Don’t forget to write down or take a screenshot of this reference number.

You need this reference number when paying the NBI clearance fee. It will also serve as your gate pass when entering the NBI clearance center.

To check the status of your application, click on “Transactions” from the menu. It will lead you to a page showing your reference number and information on whether the payment has been successfully processed or not.

nbi clearance 9

After paying the fees, check your email for payment confirmation.

You can also go back to the Transactions page of the NBI Clearance website to see if the status of your application has been changed from “Pending” to “Paid.”

Print the application form. If you’re using a mobile phone, you won’t see the button to print the application form unless you resize the browser window to the size of the phone screen. 

Take note that printing the form is not mandatory.

If you don’t have a printer at home, simply list down your reference number or take a screenshot of it using your mobile phone and present it to the NBI personnel on the day of your appointment.

Bring the application form (or a copy of your reference number) and your valid IDs on the day of the appointment. You’re now ready to have your photo and fingerprint biometrics captured.

 

5. Proceed to the NBI clearance center for image capturing and biometrics.

Go to your chosen NBI clearance center on the day of the appointment.

Don’t forget to bring the requirements, most importantly the application form/reference number. A security guard or NBI personnel will be ready to assist you.

Since you’re done with the application, you can go straight to the encoding station where your biometrics and photograph will be taken.

 

6. Claim your NBI clearance.

As long as there’s no “hit” (meaning you don’t have a namesake who is involved in some suspicious activity), your NBI clearance will be ready for release in just a few minutes.

Otherwise, you will be asked to return after a few days so they can clear any anomaly in your application.

Renewing your old/expired NBI clearance? Read this: How to Renew NBI Clearance Online the Fastest and Easiest Way

 

Tips and Warnings.

  • NBI no longer accepts walk-in applicants. Any person applying for an NBI clearance must secure an online appointment first or they won’t be accommodated.
  • Unless you’re applying from abroad, you can’t get an NBI clearance in the Philippines without personal appearance. NBI can’t also process your application through an authorized representative as your latest picture and biometrics are required for their database.
  • Never go to the NBI Clearance Center on the day of your appointment without bringing valid ID/s. NBI strictly implements a “No ID, No Clearance” policy.
  • The NBI clearance is not a valid ID for Philippine passport application. It only serves as a supporting document which you can present to the consular officer for further verification. For a list of valid government-issued IDs for Philippine passport application, please refer to this guide.

 

Frequently Asked Questions.

1. How can I get an NBI clearance in the Philippines if I’m a foreigner?

2. I got a “hit” on my NBI clearance. What should I do?

3. How can I get my NBI clearance if I’m abroad?

4. How can I verify if my NBI clearance is fake or valid?

5. I’ve already used/submitted both copies of my NBI clearance. Can I request for additional copies?

6. How long does it take to get NBI clearance?

7. There’s a typographical error/misspelling/wrong information on my NBI clearance. How can I correct it and get a new one?

8. I have a pending case. Can I still get an NBI clearance?

9. A blotter report was filed against me. Will it cause any problem if I apply for an NBI clearance?

10. I don’t have a middle name. How can I apply for an NBI clearance online?

11. I heard that the NBI Clearance Center observes a certain dress code. What should I wear on the day of my appointment?

12. How can I get an NBI clearance with ‘red ribbon’ from DFA?

102 thoughts on “How to Get NBI Clearance Online in the Philippines: An Ultimate Guide

  • Pingback:How to Get Police Clearance in the Philippines: 6 Easy Steps

  • 10/04/2018 at 11:08 am
    Permalink

    Hi, need help please, would you possibly know how much the exact total amount to pay on NBI Renewal plus delivery? cause last night I filed online I only saw 130php plus the web fee 25php. It is, i think not showing the total exact amount? how about the delivery fee? Sorry kind of confused. Need your help asap. TIA

    Reply
    • 10/17/2018 at 8:59 pm
      Permalink

      I think it is 200.. i cant attach my screenshot e..
      200 for delivery fee
      130 for local
      25 for web fee.

      Hope this helps.

      Reply
    • 11/14/2018 at 11:17 pm
      Permalink

      P330 for NBI delivery.

      Reply
  • 10/02/2018 at 6:24 pm
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    Hi!

    I’m currently working abroad. I would like to ask, what if you applied for NBI clearance abroad, sent it to the NBI address provided for OFWs and you got HIT and asked to personally show-up to NBI. What should an OFW do when he/she can’t go back yet to the Philippines due to her/his work? Is there any solution to that?

    Thank you!

    Reply
    • 10/03/2018 at 7:52 am
      Permalink

      @Sheng

      I guess it’s between you and the NBI. I haven’t experienced it nor met anyone from abroad who did so I’m not in the best position to answer your question. But in case you learn the exact process, please go back here and share it with our countrymen.

      Reply
      • 01/11/2019 at 7:50 am
        Permalink

        Sir After payment po how to know the status of NBI Clearance (I applied thru NBI Clearance Quick Renewal) method.

        Thanks in Advance

      • 03/31/2019 at 8:50 am
        Permalink

        Quick question. Can i still claim my NBI clearance after 6 months? May HIT kasi ako so hindi ko na nabalikan until now. Need ko na sya.

        Thanks po sa mag rereply.

      • 03/31/2019 at 10:41 am
        Permalink

        @Papa mo cortz

        I’m not sure. Have you tried using the NBI delivery service? By using this, you don’t have to personally claim your NBI clearance even if you have a “hit.”

        Read this for more info: https://filipiknow.net/nbi-clearance-hit/

  • 10/01/2018 at 8:53 pm
    Permalink

    Ang ibigsabihin po ba ng “i-present” yung 2 valid IDs eh ibabalik din po ba samin yung IDs na yun? I planned to use my birth cert po kasi as 1 valid ID eh isa lang po copy ko ng Birth cert tas pang passport req ko pa po yun so kailangan ko na po makakuha ng NBI clearance kaya wala na po akong time kumuha pa.

    Thank you po pala sa pagsagot dun sa tanong ko sa isa mong post! 😀

    Reply
    • 01/07/2019 at 6:28 pm
      Permalink

      Tanong ko lang po kung inallow na birth certificate mo ang ipresent instead of valid ID?

      Reply
      • 01/10/2019 at 10:16 am
        Permalink

        Has this been answered yet? I also want to know if ai can use my NSO birth certificate as ID

  • 09/26/2018 at 6:53 pm
    Permalink

    Pano po if nawala old nbi ko and ndi ko na maretrieve?

    Reply
      • 03/17/2019 at 11:07 am
        Permalink

        Pano po komuha ng NBI sa online
        Po kaylangan ko po kc SA pag renyu ng license ko SA pag security guard po

      • 03/25/2019 at 8:07 pm
        Permalink

        pwede po ba mag parequest ng NBI kahit hindi po mismo ako ang kumuha

  • 09/17/2018 at 11:29 pm
    Permalink

    ask ko lng po, paano pag yung online information ko mali yung address huli ko na napansin at naka process at nakabayad na ako. ok lang ba yun?

    Reply
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  • 07/30/2018 at 7:22 am
    Permalink

    Good Morning, how come the payment reference number is not showing even I did it two times already?

    Reply
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  • 07/19/2018 at 1:43 pm
    Permalink

    Ask ko lang po. May problema ba yung site nila? Wala yung Apply at Renew button, change password at log out lang ang meron.

    Reply
  • 07/19/2018 at 12:42 am
    Permalink

    hi po pano po kung naiwan ko ung old nbi ko sa ibang bansa ano apply po ba ako ulit ng panibago..pwdi po bang passport lng ipakita ko kc nawala po ung iba kung ids…salamat po for ans.

    Reply
  • 07/16/2018 at 10:51 pm
    Permalink

    Hi. Itatanong ko lang sana if allowed ba na magkaroon ng 2 nbi clearance the same year? Kumuha kasi ako this year, personal copy na lang ang meron ako kasi I submitted the other copy for employment purposes. Ok lang ba na mag-apply ulit for another nbi clearance? Need lang kasi for board exam. Salamat.

    Reply
  • 07/10/2018 at 9:16 pm
    Permalink

    Hi,

    Thank you for this great information about acquiring an NBI Clearance. I do have a concern about your topic in getting an NBI Clearance. Can a foreigner get an NBI clearance? if so, what would be the steps for it. Also, what other possible ID’s they can bring aside from the passport. The reason for for is, my wife needs to get an NBI clearance for our application to immigrate in Canada since she stayed in the Philippines for more than six months. Currently, we are residing here abroad and there is no Philippine embassy in this country. The nearest would be in South Africa and that is many miles from where we are currently located. We really need your advise or help on this before we plan to travel back in the Philippines.

    Thank you in advance and hope to hear from you soon.

    Regards…

    Reply
    • 07/11/2018 at 10:52 am
      Permalink

      @Leo Salonga

      Yes, foreigners can apply for an NBI clearance in the Philippines.

      We’ve recently added a guide to help with your partner’s application. You can access it through the FAQ section in the article above or by clicking this link: https://filipiknow.net/ufaqs/how-to-get-nbi-clearance-for-foreigners/

      Hopefully, it will answer all your questions.

      Aside from the passport, foreigners can also present their ACR I-Card or “Alien Certificate of Registration.”

      Take note that all foreign applicants will only be accommodated at the NBI Clearance main office in UN Avenue. So, make sure to select the main branch in Manila when securing an appointment online.

      Reply
      • 01/11/2019 at 5:23 am
        Permalink

        Hello Leo. I guess I can consider myself as a foreigner as I’ve been away from the Philippines for 26 years, has been granted Canadian Citizenship and now holding a Canadian passport. You’ve mentioned to present an ACR I-Card aside from passport… what is that? Is that the same as the Canadian Citizenship Certificate? I need to get an NBI clearance for the purpose of moving to the US and would be traveling to the Philippines to get the clearance myself. Look forward to hear a reply. Thanks.

    • 07/15/2018 at 2:31 am
      Permalink

      Hi

      Once again, many thanks for a great and detailed response to our concern. We hope that this will open windows to other people specially expats / foreigners who wish to acquire an NBI Clearance for their personal purposes. If I may add to your new topic, foreigners who needs this NBI Clearance but has concerns on the financial side or buying a plane ticket to go to the Philippines just to get this document. They may still get an NBI Clearance from abroad. They just need to acquire and prepare the following:

      1. NBI Alien Form No. 5 for their fingerprint specimen, (form can be acquired in the Philippine Embassy or Consulate in their country). Have this form done with the nearest police station in their place. The Police officer who had completed the form will sign and put their stamp to validate the process is legal and true.
      2. Photocopy of their Passport along with the stamps of their entry and exit from the Philippines. (during their stay in the Philippines)
      3. 2×2 picture with white background. (provide atleast 2 pcs.)
      4. Authorization Letter with his/ her signature to the person who will be processing the NBI Clearance in the Philippines.

      Note: The Authorization Letter and the NBI Alien Form No. 5 should be in its original format (not scanned or photocopied) when sent to their representative who will be doing the process in the NBI Main Office.

      Once all above mentioned documents are received, the representative can schedule an appointment through the NBI website.

      Hope this information can be at help and utilized by other people who seek information about getting an NBI Clearance like us.

      Please do continue your great work in helping people who seek information about acquiring important documents. you really help us and we just want to give our thanks by support to your campaign here.

      God Speed

      Reply
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  • 06/27/2018 at 3:30 pm
    Permalink

    Paano po kung may hit ako pero di po ako nakabalik para sa pagclear ng hit. Last feb 21 2018 pa po dapat ako bumalik. Kailangan ko na po ba gumawa ng bagong application? Salamat po.

    Reply
    • 07/11/2018 at 6:29 pm
      Permalink

      @Bianca

      It depends on the nature of the “hit.” If it’s a serious one and you need to present specific requirements to clear your name, then your clearance won’t be issued until you show up with the requested info.

      Kung yung hit ay dahil may kapangalan ka, you might be able to claim it. However, I’m not sure kung ano policies ng NBI for unclaimed clearances.

      You can check our FAQ section or click this link to learn more about the NBI clearance “hit”: https://filipiknow.net/ufaqs/nbi-clearance-hit/

      Reply
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  • 04/16/2018 at 8:25 pm
    Permalink

    good evening po new applicant po ako for nbi clearance tapos na po ako mag fill out ng form pero wala pong lumalabas sa screen ko ng APPLY FOR CLEARANCE or EDIT INFORMATION pano ko po kaya un makikita?thank you po

    Reply
    • 04/17/2018 at 4:47 am
      Permalink

      Hi Renelyn,

      Are you using a mobile phone?

      It happened to me too. What I did is I resized the page to the size of the mobile screen, which means I “zoomed out” the page so I could view it in its entirety.

      Alamin mo kung paano mag-zoom out in your mobile phone. Or better yet, just do the application on your laptop or desktop.

      Thanks!

      Reply
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