How to Get NBI Clearance Online in the Philippines: An Ultimate Guide

This post was most recently updated on January 19th, 2019

NBI clearance.

Yup, that dreaded government-issued piece of paper we are all compelled to get for the sake of our careers.

The thought of getting this mandatory document used to throw me in a bad mood, what with the long queues I had to endure for at least 3 hours just to submit the application form.

Fortunately, someone from the government realized the hell we were going through and introduced an online appointment system (thanks, technology!).

Now we don’t have to go through an infuriating obstacle course just to get an NBI clearance.

Of course, you still have to show up at your preferred NBI clearance center to get your photo and biometrics taken. But with the most time-consuming procedures already taken cared of, these last few steps will be a breeze.

With a deeply ingrained idea of NBI clearance application being a pain in the ass, I set out to prove whether this innovation could change my perception.

The result is a comprehensive guide to NBI clearance application and renewal for 2018 and beyond.



What is an NBI clearance?

NBI stands for National Bureau of Investigation. It’s the local counterpart of United States’ FBI.

The purpose of the NBI clearance is to prove you’re a citizen in good standing and that you never messed up with the law.

You’ll most likely get NBI clearance several times in your lifetime. This is because it has a validity period of only 1 year from the date of issuance.

NBI clearance is also a critical document required whenever you’re applying for a job (here or overseas), studying abroad, taking the civil service exam, or starting a business.

Perhaps you’re wondering what is the difference between NBI clearance and police clearance. Both government-issued documents have the same purpose–i.e., to check whether there have been criminal cases filed against you.

However, they differ in scope with the police clearance only limited to the locality where it’s issued.

Getting an NBI clearance used to be painstakingly slow. I remember when I was a teenager fresh out of college, it took me one day to apply for it and another to get the printed document.

Fortunately, things took a turn for the better.

In fact, in 2015, NBI announced that it no longer accepts walk-in registrations. Hence, everyone is now required to apply and make appointments online to get an NBI clearance.

Moreover, a 2017 memorandum has changed the format of the NBI clearance.

It’s now a multi-purpose ID bearing the statement “Issued for whatever legal purpose,” meaning you no longer have to specify the purpose (travel/employment; local/overseas) of using the NBI clearance.

Tip: Online appointment can also be done right inside the NBI main office in UN Avenue. If you don’t have an Internet connection, just got to his office, connect thru their public wi-fi, make an appointment, and get your clearance on the same day. 


Part I: How to Get NBI Clearance in 5 Easy Steps.

Getting your NBI clearance through the new online application system is pretty straightforward. It’s like applying for your Philippine passport, but relatively easier.

Let’s go through all the steps one by one:

1. Online Registration.

Anyone who wants to apply for an NBI clearance online must set up an account.

For first-time users, go to the NBI Clearance Online Services website and fill out the registration form. 

nbi clearance online
Note that NBI strictly follows its “one email = one user” policy. You can only use one email when creating a new account.

Ensure that all personal details you’ve entered are complete and correct before signing up. The system won’t allow any revision after confirmation.

nbi clearance online application
Sign in using the email and password you entered during registration.

You will be taken to the “Applicant Information” page where you’ll be asked to enter additional personal details such as middle name, civil status, birthplace, address etc.

Provide all the requested information. Avoid using commas and periods when filling out the form. The system only recognizes letters and spaces.

Once you’re done, click the “Save Information” button at the bottom of the page.


2. NBI Clearance Online Appointment.

After saving your personal details, click the “Apply for Clearance” button at the top of the screen (if you’re using a mobile phone) or upper right corner of the page (for desktop or laptop users).

A pop-up window will appear asking you for the valid ID you’ll bring for verification. Although it only asks for one, I recommend that you bring two or more valid IDs as supporting documents on the day of the appointment.

Here’s a list of acceptable valid IDs for NBI clearance application:

  • Previous copy of NBI clearance
  • Passport
  • Philhealth ID
  • Voter’s ID
  • Driver’s license
  • PRC license
  • SSS ID
  • Postal ID
  • School ID
  • TIN ID
  • Senior Citizen ID
  • Alien Cert of Registration

An NBI personnel will check the validity and authenticity of valid IDs so make sure yours is government-issued, original (not photocopied), and in good condition (bearing legible texts and your recent, recognizable photo).

On the next page, schedule your personal appearance at NBI clearance center where your photo and biometrics will be taken.

Choose your preferred NBI clearance center. You can select the main branch at UN Avenue, Manila or any NBI branch nearest to your home or office.

Fortunately, there are numerous branches located in Manila and all over the country so you’ll never run out of choices.

In alphabetical order, here’s a complete list of NBI clearance centers you can choose from:

NBI Clearance Center
Agoo, La UnionSta. Barbara, Agoo, La Union
Agusan Del SurProvincial Government Center, Patin-ay, Prosperidad, Agusan Del Sur
AliMall, Araneta CenterAliMall, Araneta Center, Cubao, Quezon City
Angeles City, PampangaRobinson's Place, Mac Arthur Highway, Balibago, Angeles City, Pampanga
AntiqueSan Jose de Buenavista, Antique
Arcenas, CebuPaseo Arcenas, Banawa, Cebu City
BACDO - BacolodAguinaldo St., Bacolod City
Bacoor, CaviteBacoor Government Center, Molino Blvd., Bacoor City
Baguio City - CARUpper Session Road, Baguio City
Balanga, BataanProvincial Capitol Compound, Balanga, Bataan
Balayan, BatangasPlazza Rizal, Balayan, Batangas
Bansalan DavaoBansalan, Davao City
Batangas - CALABARZONCapitol Site, Batangas City
Bayawan City, Negros OrientalNew Government Center, Sitio Cabcabon, Brg. Banga, Bayawan City, Negros Oriental
Bayawan City, Negros OrientalSitio Cabcabon, Brg. Banga, Bayawan City, Negros Oriental
Bayombong - BAYDOCapitol Compound, Bayombong, Nueva Vizcaya
Berma MallBaclaran, Paranaque City
Bogo-CebuBogo City, Cebu
BukidnonCapitol Compound, Malaybalay City, Bukidnon
Bulacan - BULDOCapitol Compound, Guinhawa City of Malolos, Bulacan
Butuan - CARAGA4th St., Guingona Subd., Brgy. JP Rizal, Butuan City
Cabanatuan - CABDOLlanera St., Old Provincial Capitol Compound, Cabanatuan City
Cagayan de Oro - NEMROCapitol Compound, Cagayan de Oro City
Calapan or Mindoro - MIMAROPASitio Cuatro Aguas, Brgy. Sta. Isabel, Calapan City
Cavite - CAVIDOJP Rizal St., Kaybagal South, Tagaytay City
CB MallCB Mall, Urdaneta City, Pangasinan
Cebu - CEVROEscario St., Capitol Site, Cebu City
Central Mall, Lapu-LapuCentral Mall, Lapu-Lapu City, Cebu
CLA Central Mall, PagsanjanBrgy. Binan, Pagsanjan, Laguna
Cotabato - ARMMGovernor Gutierrez Avenue, Cotabato City
Daet, Camarines NorteProvincial Capitol, Daet, Camarines Norte
Dagupan - DADOAB Fernandez West, Dagupan City
Davao - SEMROJP Laurel Avenue, Davao City
Dipolog - DIPDOQuezon Avenue, Sta. Isabel, Davao City
Dumaguete - DUMDOCapitol Area, Daro, Dumaguete City
Duty Free, Fiesta MallNinoy Aquino Ave., Paranaque City
EVRO - TaclobanNBI Bldg., Sto. Nino Exit, Tacloban City
Geege Mall-Ozamiz CityBurgos St., Ozamiz City
Iba Zambales BranchLivelihood Bldg., Zone IV, Iba, Zambales
Iligan - ILDOIBP Bldg., Bedelles St., PAIA-O, Iligan City
Iloilo - WEVRODuran St., Fort San Pedro, Iloilo City
Insular Square-Cebu CityInsular Square, North Highway, Basak, Mandaue City
Isabela - ISDONational Highway, Brgy. Osmena, Ilagan, Isabela
J-Centre MallJ Centre Mall, Bakilid, Mandaue City, Cebu
Jolo, SuluBangkal, Patikul, Sulu
Kidapawan City, CotabatoKidapawan City, Cotabato
Koronadal - CEMROAce Centerpoint, Cor. Osmena, Posadas St., Koronadal City
La Union - IROAguila Road, Sevilla Norte, San Fernando City
Laoag - LADOBrgy. 10, P. Gomez St., Laoag City
Las Pinas CitySM Centre Point, Las Pinas City
Legaspi - BROQuezon Avenue, Legazpi City
Lipa City HallLipa City, Batangas
LRT-North MallLRT Caloocan Mall, Rizal Ave. Ext. Caloocan City
Lucena - LUCDONIA Compound, Genes Aguilar St. Lucena City
Marikina Riverbank84 A Bonifacio Ave., Marikina City
Marilao Municipal HallBeside PNP Station of Marilao, Bulacan
Masbate CityMasbate City Hall, Masbate City
Mati, DavaoCity of Mati, Davao Oriental
Metro Town Mall-TarlacMac Arthur Hi-Way, Cor. Juan Luna St., Tarlac City
Montalban City HallGround Flr. Municipal Hall, Montalban, Rizal
Muntinlupa City2nd Flr., StarMall Alabang, Muntinlupa City
Naga - NAGDOMaria Cristina St., Naga City
Naga-CebuCity Hall Bldg., East Poblacion, Naga City, Cebu
NBI Clearance Center ManilaUN Avenue, Manila
NBI-MandaluyongShaw Center Mall, 360 Shaw Blvd., Cor. 9 De Febrero, Addition Hills, Mandaluyong City
Olongapo - OLDO17 Kentucky Lane, Upper Kalaklan, Olongapo City
Ormoc-Gaisano MallGaisano Capital Mall, Ormoc City
Oroquieta CityCapitol Area, Oroquieta City, Misamis Occidental
OSSCO - BaguioPOEA-CAR, Abriol Bldg., Lower Magsaysay Ave., Baguio City
OSSCO - CebuSM North Reclamation, Mabolo, Cebu City
OSSCO - ClarkClark Freeport Zone, Pampanga
OSSCO - DavaoGaisano Mall Davao, JP Laurel Ave., Bajada, Davao City
OSSCO - LEGDO3rd Floor, Pacific Mall, Building beside DFA, Capantawan, Legaspi City
OSSCO - Cagayan De OroCagayan De Oro City
OSSCO - CalambaPOEA Bldg., Ground Flr., Brgy. Parian, Calamba City
OSSCO - Koronadal4th Floor of Koronadal City Hall, Koronadal City
OSSCO-SFDO La UnionManna Mall, San Fernando City, La Union
OSSCO - TaclobanDOLE Compound, Trece Martirez St., Tacloban City
OSSCO - ZamboangaZamboanga City
Pagadian - PAGDOBalgu Bldg., Capitol Cmpd., Pagadian City
Palawan On WheelsPuerto Princesa, Palawan - On Wheels
Pampanga - CELROCapitol Compound, San Fernando City, Pampanga
POEAPOEA - Blas F. Ople Bldg., Edsa cor. Ortigas Ext. Mandaluyong City
Puerto Princesa - PUERDOTaft St., Brgy. Liwanag, Puerto Princesa City, Palawan
Quezon City HallMakatarungan St. Diliman, QC
Rizal District Office1st Floor, Old Municipal Bldg. Kadalagahan St., Brgy. San Isidro, Taytay, Rizal
Robinson's - CaintaLevel 2 Junction, Cainta, Rizal
Robinson's - DasmarinasRobinson's Palapala, Dasmarinas, Cavite
Robinson's - GalleriaBasement 1, Ortigas Ave., QC
Robinson's - Metro EastLevel 4, Marcos Hi-Way, Pasig City
Robinson's - Novaliches3rd Level, Nova Market, Novaliches, Quezon City
Robinson's - OtisLevel 2, Guanzon St., Paco, Manila
Robinson's Place - ErmitaBasement 1, Ermita, Manila
Roxas CityPueblo de Panay, Roxas City, Capiz
Samar - SAMDOOld Health Bldg., Capitol Site, Catbalogan City
San Pablo, Laguna4F, San Pablo City Shopping Mall
San Rafael, BulacanMunicipal Hall, Maharlika Highway, Sampaloc, San Rafael, Bulacan
Santiago Commercial Center, Isabela78 National Highway, Santiago, Isabela
Saranggani - SARDOSan Pedro St., Lagao, General Santos City
Sogod, LeyteBrgy. Zone 1, Sogod, Southern Leyte
Sta. Rosa District OfficeRizal Blvd., Brgy. Tagapo, Sta. Rosa City, Laguna
Surigao CitySurigao Land Transport Integrated Terminal, Brgy., Luna, Surigao City)
TagbilaranTagbilaran City, Bohol
Tagudin - Ilocos SurDel Pilar, Tagudin, Ilocos Sur
Tagum - TAGDODr. 5, Duson Apt., National Highway, Visayan Village, Tagum
Tarlac - TARDOBrgy. Macabulos Drive, San Roque, Tarlac City
Tuguegarao - CAVROGovernment Center, Carig Sur, Tuguegarao City
Valenzuela Town CenterValenzuela Town Center, Valenzuela City
Vigan - VIDOGovanes Dike, Bantay, Ilocos Sur
Zamboanga - WEMRO19 Corcuera St., Zamboanga City

Interestingly, Philippine Postal Corporation (PHILPOST) is also now accepting NBI clearance transactions. Below is a list of PHILPOST offices that can process your NBI clearance application:

PHILPOST - Bangui, Ilocos NorteBangui Post Office, San Lorenzo, Bangui, Ilocos Norte
PHILPOST - Boac, MarinduqueBoac, Marinduque
PHILPOST - Caloocan CentralJordan Plain Subd., Brgy. Sta. Monica, Caloocan City
PHILPOST - Candon City, Ilocos SurCandon City Post Office, Old Municipal Hall Bldg., San Juan, Candon City, Ilocos Sur
PHILPOST - Digos CityCor. Estrada St., Digos City, Davao del Sur
PHILPOST - Dinalupihan, BataanDinalupihan Post Office, Municipal Cmpd., Brgy. San Ramon, Dinalupihan, Bataan
PHILPOST - Gen. Santos CityGen. Santos Post Office, Roxas Ave., Brgy. Dadiangas, East 9500, General Santos City
PHILPOST - ManilaPost Office Bldg., Liwasang Bonifacio, Manila
PHILPOST - Pagbilao, QuezonPagbilao, Quezon
PHILPOST - San Fernando CityBrgy. Catbangen, San Fernando City, La Union
PHILPOST - San Juan CentralOld City Hall Cmpd., N. Domingo St., San Juan City
PHILPOST - San Narciso, ZambalesSan Narciso, Zambales Post Office Ground Floor, Municipal Hall Bldg., Mayor St., Libertad, San Narciso, Zambales
PHILPOST - Tagum CityTagum City, Davao

After choosing your preferred NBI branch from the drop-down list provided, select your appointment date and time (AM or PM). Boxes shaded with blue indicate vacant slots.


3. Payment of NBI Clearance Fee.

On the same page, select the payment option you prefer. Since I don’t own a credit card and my debit card has zero cash, I decided to have an over-the-counter transaction via BDO.

In summary, here are the available payment methods you can choose from:

  • Bank Over The Counter. Pay cash over the counter in any bank like BDO, Chinabank, Landbank, RCBC, etc.
  • Online Bank: Pay the fees through online banking partners such as BPI Express Online, Unionbank EON, etc.
  • Mobile Payment: Payment is done mainly through GCASH.
  • MultiPay: Pay the fee using the money in your MultiPay Wallet or by loading your account via MultiPay Payment Outlets.
  • ECPay: Includes all ECPay partners like RD Pawnshop, Petron Corporation, Expresspay Inc., and many others.
  • 7-Eleven: Make the payment by going to any 7-Eleven branch near you.

As soon as you choose a payment method, a pop-up window will once again appear. It will show you the total amount of the NBI clearance.

As of this writing, an NBI clearance for either employment or travel purposes costs Php 130. 

An additional fee of Php 25 is added for the use of the e-payment service.

Once you click the “Proceed to Payment” button from the pop-up window, you will be directed to the payment page. Select your preferred payment channel. If successful, you will receive a reference number.

You need this reference number when paying the NBI clearance fee. It will also serve as your gate pass when entering the NBI clearance center.

To check the status of your application, click on “Transactions” from the menu. It will lead you to a page showing your reference number and information on whether the payment has been successfully made or not.

If you haven’t paid the fees yet, click on the “Payment Instructions” button to get further details like the account name and number of the receiver.

After paying the fees, check your email for payment confirmation. You can also go back to the Transactions page of the NBI Clearance website and click the “Confirm Payment” button. Print the Application Form.

Bring both the application form and your valid IDs on the day of the appointment. You’re now ready to have your photo and fingerprint biometrics captured.

Tip: If you’re using a mobile phone, you won’t see the button to print the application form unless you resize the browser window to the size of the phone screen. 


4. Image Capturing and Biometrics.

Go to your chosen NBI clearance center on the day of the appointment.

Don’t forget to bring the requirements, most importantly the application form. A security guard or an NBI personnel will be ready to assist you.

Since you’re done with the application, you can go straight to the encoding station where your biometrics and photograph will be taken.

Tip: Applicants who have no printer or without means to print out their application forms may just write their registration code/reference number on a piece of paper and present it at the NBI clearance center. 


5. NBI Clearance Issuance.

As long as there’s no “hit” (meaning you don’t share the same exact name with someone on their registry), your NBI clearance will be ready for release in just a few minutes.

Otherwise, you will be asked to return after a few days so they can clear any anomaly in your application.


Part II: How to Renew NBI Clearance in 5 Easy Steps.

This section will provide you with step-by-step instructions on how to renew an NBI clearance. Renewal only applies on NBI clearances issued from 2014 to 2016.


1. Online Registration.

Go to the NBI Clearance Online Services website.

Look for the “Register” section on the right side of the homepage.

Mark the appropriate answer to the question “Do You Have An Old NBI Clearance?” If you’re for renewal, you obviously need to check the box that says “YES.”

Fill out the form with your first name, surname, birth date, and your old NBI number. The photo below shows where you can find the NBI ID number on your old NBI clearance:

nbi id number
Click “Proceed” upon providing all required details. You will then be asked to complete the registration.

nbi clearance renewal
Provide a new email address and password. As of this writing, the system seems flawed as it doesn’t accept emails and passwords previously used when applying for NBI clearance. And even if you sign in with your old email and password, there’s no option to change the status of your application from “NEW” to “RENEW.”

Double check to ensure all the information you‘ve entered is correct. If finished, mark the box that says “I Accept Terms of Service” and click “Sign Up.”

Once logged in, your account information will show up. Review the applicant information and ensure that the application type has been updated to “RENEW.”

If you need to make changes, simply click “Edit Information” on the upper right corner of the page. Otherwise, click “Apply for Clearance” to proceed with the renewal.

nbi clearance renewal online application form

2. NBI Clearance Renewal Online Appointment.

At this point, the process is almost identical to what you’ll usually go through when applying for an NBI clearance for the first time. For the sake of convenience, review the Step 2 (Part I) of this guide.

A pop-up window will appear asking you to provide the valid ID you’ll present on the day of the appointment.

Choose one from this list of valid government-issued IDs. Enter the name of the ID on the designated box and click “I Agree” to continue.

Select your preferred appointment venue, date, and time. A drop-down box containing a list of NBI branches that process applications and renewals is provided.

When choosing the application date and time, take note that blue indicates available slots.


3. Payment of NBI Clearance Renewal Fee.

After setting an appointment, proceed to the lower right corner of the same page and select your preferred payment channel. Current options are the following:

  • Bank Over The Counter.
  • Online Bank.
  • Mobile Payment.
  • MultiPay.
  • ECPay.
  • 7-Eleven

As of this writing, the cost of NBI clearance for both new application and renewal is Php 130. An additional Php 25 will be charged for the use of the e-payment service.

Another pop-up window will appear to summarize the total amount you’ll be paying. Click “Proceed to Payment.”

Choose your preferred payment channel, get the reference number, pay the fee using your card (for online banking) or proceed to the bank or outlet where you’ll make the payment.

To check whether or not the payment has been successful, go back to the NBI clearance website and select “Transactions” from the main menu.

If you’ve already made the payment, click the “Confirm Payment” button to print your application form.


4. Image Capturing and Biometrics.

Bring your application form and at least 2 valid IDs on the day of the appointment.

Tell the security guard or any NBI personnel that your NBI clearance is for renewal.

Since you’ve already filled out your application form online and paid the fees, you can proceed to the designated “biometrics” section to have your photo and fingerprints taken.


5. NBI Clearance Issuance.

If everything goes well and you have no hits (see Step 5 of Part I), your NBI clearance will be printed and issued to you within a few minutes.


Part III: How to Get or Renew NBI Clearance if You’re an OFW Abroad.

Even if you secure an online appointment, there are instances when a personal appearance at the NBI clearance center is impossible. We’re talking about OFWs or Filipinos who have left the Philippines to work or live permanently in another country.

Perhaps you need NBI clearance for your impending residence visa application. Or maybe you’re a foreign national who lived in the Philippines for a while and just returned to your home country.

Whatever your circumstances may be, it’s possible to get or renew your NBI clearance even without your physical presence in the Philippines.

There are two ways to do it:

  • With an authorized representative – Especially if you’re pressed for time, a relative or a friend in the Philippines can be the best person you can count on to do everything on your behalf. All you need to do is send that person a signed authorization letter along with the requirements. An online appointment is also required.
  • Without an authorized representative – Only choose this route if you really don’t have anyone in the Philippines whom you can trust to do the application/renewal for you. Basically, this option involves going to the Philippine Embassy in your host country, securing all the needed requirements, making an online appointment, and sending the documents to the main NBI clearance center at UN Avenue in Manila.

Here’s a rundown of the procedures you’d expect for each of these two options:


Option 1: With an Authorized Representative.

1. Complete All the Required Documents.

For new applicants, here are the things you need:

  • NBI Form No. 5, also known as fingerprint form, which you can get for free from the Philippine Embassy or Consulate in the country where you live. Your authorized representative can also get this from the Mailed Clearance Section, 3rd Floor, NBI Clearance Building, UN Avenue, Manila.
    NBI Form Number 5 or fingerprint form
    After filling out the form, go to the Embassy or the nearest police station to have rolled impressions of your fingerprint. The person who took your fingerprint impression must sign on the form. The fingerprinting service provided by the Embassy comes with a fee which varies from one country to another.
  • 2×2 passport-sized photo in a white background taken within 3 months before the application.
  • Photocopy of passport (bio page or most recent departure stamp) and other valid IDs issued by your host country.
  • Letter of Authorization with your signature.

If you’re renewing an old NBI clearance, please secure the following requirements:

  • Original copy of your old NBI clearance issued from 2014 to 2016. If you already have this, you no longer have to submit the fingerprint form (NBI Form No. 5) as the old clearance is enough to provide them with your biometrics. But to make your renewal foolproof, I suggest that you secure both documents.
  • 2×2 passport-sized photo in a white background taken within 3 months before the application.
  • Photocopy of passport (bio page or most recent departure stamp) and other valid IDs issued by your host country.
  • Letter of Authorization with your signature.

Send all the above-mentioned requirements to your authorized representative in the Philippines. Courier services like FedEx can send documents to the Philippines for as short as 3 days.


2. Make an Online Appointment.

NBI requires all applicants, regardless of where they’re located, to make an appointment online before coming to their main office.

You or your authorized representative can do the online appointment.

Access the NBI Clearance Online Services website.

Under “Register,” you’ll be asked: “DO YOU HAVE AN OLD NBI CLEARANCE?” If you’re for renewal, mark the box that corresponds to “YES.” Otherwise, click the other box and complete the registration form for first-time applicants.

After completing the registration, sign in with your email and password. Click the “Apply for Clearance” on the upper right side of the Account Information page.

A pop-up window will ask for the valid ID you’ll bring on the day of the appointment. Type in “PASSPORT” and click “I Agree.”

Choose your appointment schedule and place. Take note that the main branch at UN Avenue in Manila is the only clearance center that processes applications and renewals from Filipinos abroad.

Select from a list of payment channels. It will subsequently provide you with a reference number.

Don’t forget to provide your representative with this reference number. It serves as a code that will be needed during payment. The NBI staff will also need it to retrieve your data.

As of this writing, NBI clearance costs Php 130. An additional amount will be charged for the use of the e-payment service.

If you use online banking, you can easily pay the fee on the spot. You can also ask your authorized representative to pay the fee to your chosen payment center or directly to the main NBI clearance center in UN Avenue, Manila.


3. Submit Documents to NBI.

On the day of the appointment, your authorized representative must go directly to the Mailed Clearance Section located on the 3rd floor of the NBI Clearance Building in UN Avenue, Manila.

Mailed Clearance Section at NBI Clearance Bulding in UN Avenue Manila
All NBI clearance applications and renewals from OFWs are processed in this office.

The representative should submit all the requirements I’ve just mentioned in Step 1 along with the reference number (see Step 2).

If you’ve already paid online, no need to pay the fees again. Simply provide the reference number and they will be able to verify if payment has been made.

After scanning the documents, an NBI personnel will then provide your representative with a claim date during which he/she can return to the office to get the printed NBI clearance.


4. NBI Clearance Issuance.

Ask your authorized representative to return on the claim date and proceed to the printing section to get your NBI clearance.


Option 2: Without an Authorized Representative.

The procedure is almost the same as when you have an authorized representative, except this time you’ll send all the requirements directly to the NBI clearance center in UN Avenue, Manila.

Since you’ll send them by yourself, there’s no need for an authorization letter.


1. Secure All the Requirements.

To see the complete list of documentary requirements, please go back to Step 1, Option 1.

In addition to the requirements, also attach Php 200 in money order or bank draft addressed to the NBI director. Send these all to:



Mailed Clearance Section

3rd Floor, NBI Clearance Bldg.,

UN Avenue, Ermita, Manila


2. Make an Online Appointment.

Please follow the same instructions covered in Step 2, Option 1.

After registration, sign in to your account and click “Apply for Clearance.”

Go directly to payment options, choose a payment channel, and copy the reference number that will appear on the screen. NBI will need this to pull up your account information and application status.


3. Wait for Your NBI Clearance.

Upon receipt of your documents, it may take up to 5 days to process your application.

Once you receive it, check for an embossed dry seal of NBI to ensure authenticity. Affix your right thumb mark on the space provided.

The exact procedure, as well as requirements needed for getting/renewing an NBI clearance without an authorized representative, may change without further notice.

For more information, contact the Philippine Embassy or Consulate in your country of residence and ask for assistance.


Frequently Asked Questions.

This post was most recently updated on November 21st, 2018

NBI clearance in the Philippines can also be issued to foreigners.

It’s a primary requirement for a lot of immigration-related transactions, including the following:

  • Application for a resident visa in the Philippines.
  • Renewal of 13a immigrant visa issued to foreigners married with a Filipino.
  • Application for immigration/citizenship in another country after living in the Philippines for at least six months.

NBI clearance for foreigners has the same purpose: to show that the applicant is in good standing and never committed any crime while in the Philippines.

If you want to know how to get NBI clearance for foreigners in the Philippines, follow this step-by-step guide.


Step1: Register online. 

how to get nbi clearance for foreigners online registration

The process is almost the same whether you’re applying as a Filipino citizen or a foreigner.

Go to the NBI Clearance Online Services website and complete the registration form for first-time applicants. If you have registered already, simply sign in with your e-mail address and password.


Step 2: Secure online appointment. 

Fill out the “Applicant Information” form. Provide all the personal details requested such as your birthplace and address. When you’re done click “Save Information.”

Next, click the “Apply for Clearance” button either on the top of the screen if you’re using a mobile phone or upper right corner of the page for desktop or laptop users.

nbi clearance form

It will then ask for the valid ID/s that you’ll present on the day of your appointment.

For foreigners, acceptable IDs include the following: 

  • Passport.
  • ACR I-Card or “Alien Certificate of Registration.”

what are the requirements to get nbi clearance

After clicking “I Agree” in the pop-up window, you will then be taken to a page where you can select the time and place (NBI branch) where you will file the application.

It must be noted that foreigners within Metro Manila can ONLY apply at the NBI Clearance Main Office Building in U.N. Avenue.

For those outside Metro Manila, you can apply at the NBI branch at your respective provinces but expect a longer waiting time (10-15 days) because of the need to mail your application to the Manila office.

The NBI website doesn’t provide this vital piece of information so you should keep it in mind when securing an appointment.

nbi clearance branches

In the old system, foreigners were required to indicate the purpose of their application. However, since the NBI clearance is now a multi-purpose ID, this step has been removed from the procedure.

Go straight to the side of the page and select your preferred payment method. You can either pay the NBI clearance fee online or through over-the-counter transactions in select banks.

For a complete list of payment options and a more detailed payment instructions, please refer to this guide. 

As of this writing, a multi-purpose NBI clearance costs Php 130 plus additional Php 25 for the use of the e-payment service. 

Don’t forget to keep the receipt as proof of payment.

After making the payment, check your email for the confirmation or go back to your NBI clearance online account and click “Confirm Payment” in the “Transactions” page.

Print the application form and bring this together with the official receipt on the day of your appointment.


Step 3: Show up on your appointment.

Go to the NBI Clearance Main Office in Manila on your appointment date and time. The NBI Clearance Building is located in U.N. Avenue, Manila right across the Manila Doctors Hospital.

Wear the proper attire (shorts and slippers aren’t allowed) and don’t forget to bring the following:

  • Original and photocopy of your passport (bio page up to the visa implementation page).
  • Original and photocopy of your ACR I-Card or “Alien Certificate of Registration” (front and back).
  • Print-out of your application form.
  • Official Receipt.

There’s no need to bring passport-sized pictures since your image will be captured during encoding.

Upon arrival, go to the Alien Registration Office at the second floor where you will fill out the Alien Registration Form No. 5.

Submit the form and then move to the next station for the biometrics (picture taking, digitized signature, and electronic fingerprints).

Next, go to the last station where you will present your documentary requirements and provide your manual fingerprints and signature.

The NBI personnel will stamp or write the claim date at the back of your receipt.

Unlike Filipino citizens who can claim their NBI clearance on the same day, foreigners have to wait approximately 3 to 5 days for their clearances to be issued. 


Step 4: Claim your NBI clearance. 

Return to the NBI Clearance Building on the date indicated on the payment slip.

In case you’ll not be available to personally claim your NBI clearance, a representative can do it on your behalf, provided that he/she brings an authorization letter with your signatures and a copy of your passport.


NBI Clearance Renewal for foreigners. 

For foreigners renewing an NBI clearance, you can follow the same steps written here.

Again, foreigners will only be entertained in the main branch at U.N. Avenue in Manila. Requirements that you need to bring for NBI clearance renewal include:

  • Copy of your old NBI clearance.
  • Original and photocopy of your passport (bio page up to the visa implementation page).
  • Original and photocopy of your ACR I-Card or “Alien Certificate of Registration” (front and back).
  • Print-out of your application form.
  • Official Receipt.

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If your NBI clearance application has a “hit” status, it means that either you or your namesake (i.e., a person who shares the same name as you) is linked to records or information that are criminal in nature.


How does the NBI clearance “hit” work?

Every time someone applies for an NBI clearance, an NBI personnel combs through their criminal database to check for any criminal record–also known as “derogatory records”–associated with the applicant’s name.

A “hit” happens when the search returns a suspicious result. At this point, one can get a “hit” regardless if the criminal case belongs to you or a namesake. The verification process will take place later on.

Take note that civil cases like annulments, ejectments, and money claims aren’t covered by the NBI clearance and therefore not included in the database.

The NBI Criminal Database is a collection of criminal records taken from the following:

  • Courts (MTC, MTCC, MCTC, and RTC).
  • Prosecution Service (City and Provincial Prosecution Offices).
  • Ombudsman and Sandiganbayan.
  • Police and AFP records.
  • Others.

Needless to say, it’s close to impossible for any fugitive with pending criminal cases to escape the watchful eyes of the NBI.

In fact, the “hit” status has been instrumental in helping the NBI catch criminals who have long been hiding.

Of course, not all applications with “hit” status end up in jail.

To verify whether the criminal case is under you or your namesake’s, NBI delays the issuance of the clearance.


How many days to get NBI clearance if you have a hit?

Applicants with a “hit” status are given a five- to a ten-day waiting period, during which NBI researchers meticulously check if the “derogatory records” belong to you or a namesake. 

Once proven that the “hit” is caused by a namesake who committed or suspected of a crime, the applicant can simply return to NBI office after the waiting period and claim the clearance without any additional fee.

In case the “derogatory records” have been proven to actually belong to you, the NBI will require you to attend an “NBI Clearance Quality Control Interview.”

The purpose of the interview is to allow the NBI Agents to have a closer examination of your identity. Unless you’re a fugitive, you don’t have to be worried especially if you have been absolved of your past criminal case/s.

Before you attend the interview, don’t forget to bring the following requirements:

  • At least 2 valid IDs or documents that prove your identity.
  • Original and photocopy of the Court Decision/Certification from the Court showing that the criminal case has already been resolved.
  • NBI Clearance Official Receipt and print-out of your online registration/application form.

After proving that the case was already dismissed, your NBI clearance will be issued to you right away.

On the other hand, applicants with pending cases in Courts will also be issued a clearance but the cases will be reflected in their clearances upon release.

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69 thoughts on “How to Get NBI Clearance Online in the Philippines: An Ultimate Guide

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  • 10/04/2018 at 11:08 am

    Hi, need help please, would you possibly know how much the exact total amount to pay on NBI Renewal plus delivery? cause last night I filed online I only saw 130php plus the web fee 25php. It is, i think not showing the total exact amount? how about the delivery fee? Sorry kind of confused. Need your help asap. TIA

    • 10/17/2018 at 8:59 pm

      I think it is 200.. i cant attach my screenshot e..
      200 for delivery fee
      130 for local
      25 for web fee.

      Hope this helps.

    • 11/14/2018 at 11:17 pm

      P330 for NBI delivery.

  • 10/02/2018 at 6:24 pm


    I’m currently working abroad. I would like to ask, what if you applied for NBI clearance abroad, sent it to the NBI address provided for OFWs and you got HIT and asked to personally show-up to NBI. What should an OFW do when he/she can’t go back yet to the Philippines due to her/his work? Is there any solution to that?

    Thank you!

    • 10/03/2018 at 7:52 am


      I guess it’s between you and the NBI. I haven’t experienced it nor met anyone from abroad who did so I’m not in the best position to answer your question. But in case you learn the exact process, please go back here and share it with our countrymen.

      • 01/11/2019 at 7:50 am

        Sir After payment po how to know the status of NBI Clearance (I applied thru NBI Clearance Quick Renewal) method.

        Thanks in Advance

  • 10/01/2018 at 8:53 pm

    Ang ibigsabihin po ba ng “i-present” yung 2 valid IDs eh ibabalik din po ba samin yung IDs na yun? I planned to use my birth cert po kasi as 1 valid ID eh isa lang po copy ko ng Birth cert tas pang passport req ko pa po yun so kailangan ko na po makakuha ng NBI clearance kaya wala na po akong time kumuha pa.

    Thank you po pala sa pagsagot dun sa tanong ko sa isa mong post! 😀

    • 01/07/2019 at 6:28 pm

      Tanong ko lang po kung inallow na birth certificate mo ang ipresent instead of valid ID?

      • 01/10/2019 at 10:16 am

        Has this been answered yet? I also want to know if ai can use my NSO birth certificate as ID

  • 09/26/2018 at 6:53 pm

    Pano po if nawala old nbi ko and ndi ko na maretrieve?

  • 09/17/2018 at 11:29 pm

    ask ko lng po, paano pag yung online information ko mali yung address huli ko na napansin at naka process at nakabayad na ako. ok lang ba yun?

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  • 07/30/2018 at 7:22 am

    Good Morning, how come the payment reference number is not showing even I did it two times already?

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  • 07/19/2018 at 1:43 pm

    Ask ko lang po. May problema ba yung site nila? Wala yung Apply at Renew button, change password at log out lang ang meron.

  • 07/19/2018 at 12:42 am

    hi po pano po kung naiwan ko ung old nbi ko sa ibang bansa ano apply po ba ako ulit ng panibago..pwdi po bang passport lng ipakita ko kc nawala po ung iba kung ids…salamat po for ans.

  • 07/16/2018 at 10:51 pm

    Hi. Itatanong ko lang sana if allowed ba na magkaroon ng 2 nbi clearance the same year? Kumuha kasi ako this year, personal copy na lang ang meron ako kasi I submitted the other copy for employment purposes. Ok lang ba na mag-apply ulit for another nbi clearance? Need lang kasi for board exam. Salamat.

  • 07/10/2018 at 9:16 pm


    Thank you for this great information about acquiring an NBI Clearance. I do have a concern about your topic in getting an NBI Clearance. Can a foreigner get an NBI clearance? if so, what would be the steps for it. Also, what other possible ID’s they can bring aside from the passport. The reason for for is, my wife needs to get an NBI clearance for our application to immigrate in Canada since she stayed in the Philippines for more than six months. Currently, we are residing here abroad and there is no Philippine embassy in this country. The nearest would be in South Africa and that is many miles from where we are currently located. We really need your advise or help on this before we plan to travel back in the Philippines.

    Thank you in advance and hope to hear from you soon.


    • 07/11/2018 at 10:52 am

      @Leo Salonga

      Yes, foreigners can apply for an NBI clearance in the Philippines.

      We’ve recently added a guide to help with your partner’s application. You can access it through the FAQ section in the article above or by clicking this link:

      Hopefully, it will answer all your questions.

      Aside from the passport, foreigners can also present their ACR I-Card or “Alien Certificate of Registration.”

      Take note that all foreign applicants will only be accommodated at the NBI Clearance main office in UN Avenue. So, make sure to select the main branch in Manila when securing an appointment online.

      • 01/11/2019 at 5:23 am

        Hello Leo. I guess I can consider myself as a foreigner as I’ve been away from the Philippines for 26 years, has been granted Canadian Citizenship and now holding a Canadian passport. You’ve mentioned to present an ACR I-Card aside from passport… what is that? Is that the same as the Canadian Citizenship Certificate? I need to get an NBI clearance for the purpose of moving to the US and would be traveling to the Philippines to get the clearance myself. Look forward to hear a reply. Thanks.

    • 07/15/2018 at 2:31 am


      Once again, many thanks for a great and detailed response to our concern. We hope that this will open windows to other people specially expats / foreigners who wish to acquire an NBI Clearance for their personal purposes. If I may add to your new topic, foreigners who needs this NBI Clearance but has concerns on the financial side or buying a plane ticket to go to the Philippines just to get this document. They may still get an NBI Clearance from abroad. They just need to acquire and prepare the following:

      1. NBI Alien Form No. 5 for their fingerprint specimen, (form can be acquired in the Philippine Embassy or Consulate in their country). Have this form done with the nearest police station in their place. The Police officer who had completed the form will sign and put their stamp to validate the process is legal and true.
      2. Photocopy of their Passport along with the stamps of their entry and exit from the Philippines. (during their stay in the Philippines)
      3. 2×2 picture with white background. (provide atleast 2 pcs.)
      4. Authorization Letter with his/ her signature to the person who will be processing the NBI Clearance in the Philippines.

      Note: The Authorization Letter and the NBI Alien Form No. 5 should be in its original format (not scanned or photocopied) when sent to their representative who will be doing the process in the NBI Main Office.

      Once all above mentioned documents are received, the representative can schedule an appointment through the NBI website.

      Hope this information can be at help and utilized by other people who seek information about getting an NBI Clearance like us.

      Please do continue your great work in helping people who seek information about acquiring important documents. you really help us and we just want to give our thanks by support to your campaign here.

      God Speed

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  • 06/27/2018 at 3:30 pm

    Paano po kung may hit ako pero di po ako nakabalik para sa pagclear ng hit. Last feb 21 2018 pa po dapat ako bumalik. Kailangan ko na po ba gumawa ng bagong application? Salamat po.

    • 07/11/2018 at 6:29 pm


      It depends on the nature of the “hit.” If it’s a serious one and you need to present specific requirements to clear your name, then your clearance won’t be issued until you show up with the requested info.

      Kung yung hit ay dahil may kapangalan ka, you might be able to claim it. However, I’m not sure kung ano policies ng NBI for unclaimed clearances.

      You can check our FAQ section or click this link to learn more about the NBI clearance “hit”:

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  • 04/16/2018 at 8:25 pm

    good evening po new applicant po ako for nbi clearance tapos na po ako mag fill out ng form pero wala pong lumalabas sa screen ko ng APPLY FOR CLEARANCE or EDIT INFORMATION pano ko po kaya un makikita?thank you po

    • 04/17/2018 at 4:47 am

      Hi Renelyn,

      Are you using a mobile phone?

      It happened to me too. What I did is I resized the page to the size of the mobile screen, which means I “zoomed out” the page so I could view it in its entirety.

      Alamin mo kung paano mag-zoom out in your mobile phone. Or better yet, just do the application on your laptop or desktop.


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