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151 thoughts on “How to Renew NBI Clearance Online the Fastest and Easiest Way

  1. Sir How can I renew my NBI clearance since I’m here overseas? Your quick renewal feature seems not working? Salamat po and more power to your service

  2. Hi po,

    Meron po akong old nbi na issued noong January 4, 2018 at valid po siya until January 4, 2019. Gusto ko po sana siya irenew kaso lumalabas po invalid information? Kelangan ko po ba kumuha ule ng new nbi clearance?

    1. Please make sure that you have typed in the right information. Call the NBI Clearance HelpDesk if the problem persists.

  3. I tried to renew my nbi and once I reach the page for selecting payment method, I keep on getting an error message “the purpose Id field is required” but everything has been filled up. Is there any option for easier and faster way to renew my nbi?

  4. Hello Sir,
    I have my old NBI Clearance, which was valid only until 22 Nov 2018 (1year validity). Its color is orange and indicated ‘Not Valid for Travel Abroad’. I used it before here for work in Philippines.
    This time, I want to get one for ‘Travel Abroad’.
    Is this a renewal? Or is it a new one?
    What are the steps?
    Thank you very much for the help

  5. Hi sir, last oct.4 went to nbi for my appointment. So, dun po sa fill form nila nakalagay nito..DO YOU HAVE AN OLD NBI CLEARANCE ISSUED FROM 2014 TO PRESENT?
    YES or NO. ? May dati po ako nbi pero way back 2010.That time I used single Kasi Wala pa ako other documents na married need to get a passport dahil emergency need to go other countries. so sa madaling Sabi gamit ko may single surname, that’s the time na emergency. so Ang nakalagay diyan sa bago online appointment is 2014 to present Kaya ginamit ko is new po not renewal Kasi Wala na Rin Yung copy ng dati ko. Then,nung appointment ko last Oct. 4 na “hit” nbi clearance ko.sabi balik daw ako sa 22. Ano ba dahilan nito Wala na dati ko record sa nbi na last kumuha ako? Wala Naman ako kaso.anyone enlighten me here. Super kana ko til now..pls reply.ty

    1. Here’s a detailed info about “hit” on your BBI clearance:

    2. I followed the steps above but when i proceed to choose payment method, there’s error saying failed to input the purpose. I went back to the process again and found nowhere ti input the purpose or reason. What page should it be found?

  6. Hello po my schedule po ako ng nbi renewal bukas po. Kaso nka online payment po ako bayad na po ako sa online payment. Ang problema lang po nasa probinsya po kc ako. Pwede po b ko kumuha ng nbi kahit nasa probinsya ako at yung address ay valenzuela city? Ipapakita ko lang po ba ung receipt ng online payment ko ? Salamat

  7. Hi. Pwede bang yung photo copy po nang old NBI ko ang ipresent ko? Kita naman po yung ID number. Yung NBI ko po kasi is nasa company na po na pinag applyan ko po. Thank you.

    Yung valid IDs ko po pala is Philhealth and NSO.

  8. there is no confirm button on ” TRANSACTIONS” so i cannot print the application form.

  9. paano po mapapalitan yung status ng application from new to renewal dun po sa profile ko?

  10. NSO birth certificate and Old NBI clearance lang po ako meron. Pwede na po ba yun gamitin as valid od para makapg renew ng nbi clearance ?

  11. Hi! Paano ‘pag nakalimutan ‘yung email na ginamit ko before? Pwede ba mag-register ulit gamit bagong email kapag magrerenew? Thanks!

  12. Ask lang po. Kase I was trying to renew my nbi clearance using a mobile phone. Base po sa pagkakaintindi ko sa mga article nyo na kapag nagkakaerror ma otp failed ay kelangan mag sign out the log in ulit. Kaso po everytime na naglologin ako, hindi ko na makita yung option para magrenew ako dahil profile ko lang po ang lumalabas at saka option to set an appointment at kumuha ng bagong clearance. Can you edit your article and update it if possible? Or I’ll do appreciate your response to this. Thank you.

  13. Hello po. Paano po kung hindi ko po nakuha yung NBI ko sa scheduled date? makukuha ko pa rin ba yun kahit anong araw?

    1. We already answered this in our FAQ section. Here’s the URL for your convenience:

  14. Bakit po gnun last 2017 nman po ko kumuha ng nbi pero nung inenter ko yung nbi id number ko, sabi not allowed to do quick renewal. Proceed to branch. Ano po kya ang problema.?

  15. Hi nagtry ako mag quick renewal ngaun, 2016 lng tong old nbi ko. Pero nung inenter ko yung nbi id number ko, sabi not allowed to do quick renewal. Proceed to branch. Ano po kaya dahilan?

  16. Can I renew my nbi clearance with my representative at Quezon City Hall with out schedule am out of the country at the present

    1. Yes. For more info, please read this:

      1. Hi,

        Can I still renew my nbi clearance thru quick renewal, if the last time date issued my previous nbi is on year 2006 pa.?


  17. Kakarenew ko lang po this month and na i submit ko na po both copy s suppose to be my new employer kaso di ko po tinuloy. Can I request for reprint or kailangan ulit magparenew? Sana po masagot.

    1. Nasagot na po namin ang tanong mo sa NBI Clearance Application Guide. Here’s the URL of the said answer for your convenience:

    1. Yes, you can do so by applying for a new one and making sure you make the necessary correction/s before securing an online appointment. Read this for more info:

  18. Hi,
    Can foreigners use the quick renewal? Also, do need to use a different email when we renew so we can update our information?


  19. Paano po kapag yung old nbi clearance may mga nakalagay na scotch tape kasi napunit? Kailangan po ba mag apply ng NEW instead of RENEWAL?

  20. Hi po, pwede po ba hindi mag complete ng form OL before going to NBI kse i dont know if i have created an account online or forgotten my log in info. The last time I renewed my clearance i went directly to the office but brought with me my old one.

  21. Hello po ask ko lang kasi hindi ako pwede magleave sa work ko right now pero need ko makuha yung nbi ko sa appointment date ko, pwede kaya na sa ibang branch ko sya kunin na mas malapit or ibang tao yung kumuha para sakin? Salamat po

  22. Good day, makakuha po ba ako NBI clearance kahit hindi pa expired yung NBI clearance ko? yung NBI clearance ko po eh multi purpose pero ngayon gusto kong mag apply for abroad.

  23. Hi Filipiknow,

    When I click on the NBI Clearance Quick Renewal a pop-out says it’s temporarily unavailable. Is this really the case? Thank you very much!


    1. Sadly, yes. There’s no definite date when it will come back. For now, you can apply via the regular procedure. Read the above article for more info.

  24. Hi Sir/ma’am,
    Just want to ask if kelangan ko pa magpadala ng 2×2 picture kasama ng(photocopy of my passport, voter’s ID, old NBI clearance and authorization letter) sa representative ko sa pinas para marenew ang NBI ko, pasok po ako dun sa new NBI na 2014 above, kaso maintenance yung quick renewal.

    Thank you,

      1. Bakit po ganun hindi po ako makapag apply ng thrue quick renew or thrue scedule online.. sabi lang po lagi invalid at sa quick renew naman po kailangan daw pumunta ako sa branch!! Eh expiry lang po nito 2017 march??? Ano po ang dapat kung gawin eh meron po akong work!!

  25. Good day po. Magrenew sana ako online. Yung standard sa process. Pag nagaapply ako ng clearance ang nakalagay sa Application type ko is NEW not RENEW. Okay lang ba na proceed ko yung application kahit NEW? Baka kasi magka hit then madelay yung processing. Thank you in advance sa sagot.

      1. Hi, nag update ako info regarding my address since living abroad na ko if quick renewal pinili ko hindi magrereflect yung bagong address na nilagay ko sa profile ko ba online?

  26. Hi! Alam nyo po ba kung gaano na katagal unavailable ang quick renewal services and kelan magiging available ulit? Thanks!

  27. Hi ask ko po if mag renew po sana ako nang nbi ko kasi pa expire na po but I forgot my email na ginamit ko po dati ano po ba pwdng gawin? Thanks,

  28. Renewal po yung kailangan ko, last 2018 lang yung huli kong nbi clearance. Kailangan ko ba mag register ng new email, kasi pagka click ko na yes dun sa do you have an old nbi, need nya ng bagong email address. Does it means I need to change my email address dun sa ginamit ko sa unang beses ako nag sign in?

    1. If you still know the email address and password you used when you first registered before, then you can log in right away. No need to register.

      From the article:

      “If you didn’t create an account before, you need to register first. This applies to those who managed to get an NBI clearance before the NBI Clearance Online Services went live. Otherwise, sign in with your old email and password which you used to apply the first time.”

      1. We already answered this in the FAQ section. Here’s the link:

  29. pwedi n po b makapag renew agad kahit hindi p expired ang nbi ko 2weeks p po xa bgo ma expired gusto ko n po kc mag renew gamitin ko for my new job aplication. pwedi n po kya yun?

  30. I tried to apply for their quick renewal service but the website says that it’s temporarily unavailable. I had no choice but to renew directly to NBI. Will this option be back anytime soon? My NBI clearance just expired. I don’t want to go through the same process / lines again.

  31. Hello po pano po pag may expired nbi ako ngayon na until march 2019 lang sha tas mag renew ako ngayon but yung sabi is system cannot find my nbi id ano po gagawin neto thank you po

  32. Hello po tinatry ko po yung quick renewal na okay naman po pag dating sa proceed payment ayaw otp is required di ko mahanap san yun sinubukan ko din ibang payment option nakalagay naman purpose required hehehe nalilita ako pag nag log in naman ako di ko makita yung quick renew plss help po

  33. Hello po, may NBI po ako, issued last February 2014 po.. pero hindi ko na mahanap yung original copy ko, photocopy lang ang nasa akin. Renewal pa din ba ang pag process ko? Or kailangan talaga mapakita ang original copy ng expired NBI ko? Please help thanks!

  34. Bakit Hindi po ako makapag quick renew ng NBI? Sabi not allowed to do quick renewal with door to door delivery. Please proceed to the nearest NBI center. Nong 2016 pa Yong NBI clearance ko.

  35. I am trying to complete the online quick renewal delivery form but my
    Barangay (Molino IV) is not listed under my city Bacoor. What can I do,
    please please help.

  36. Is it okay po if renewal application ko tas ang ippresent ko on the day of my appointment is photocopy lng?

    1. Hi Po ! bakit po nakalagay otp is required po ? pag clinick na kong san magbabayad. What does it mean po? Plss reply po. Thanks

  37. Ask ko lang po, first kuha ko ng nbi clearance “hit” po ako pero okay naman po kasi nakuha ko din at wala namang problema. Magrerenew kasi ako ng nbi kasi 1 year na ata nakalipas. Magiging parin po ba ako or hindi na? Tapos kailangan po bang online lang talaga or pwedeng pumunta sa NBI sa provincial para dun nalang mag fill up at kumuha agad? Thank you po.

  38. Hi im a foreign and i need a NBI clearance, my experience now is that the NBI in cabanatuan and Palayan city dont want to process my clearence, they want me to go to Manila, is that correct, and how do i get them to accept NBI´s procedures?


  39. merun n po akong expired nbi clearance na “NOT FOR TRAVEL ABROAD”
    then ngaun po need ko po ng NBI clearance na “FOR TRAVEL ABROAD”
    anu pong gagawin ko . renewal or new application?

  40. Hi. I already completed the form and my application is now on pending for pick-up.
    It says on the steps that I just need to bring my application form and 2 valid id’s then I can proceed to the biometrics part when I get there.

    Where can I get a the application form? Do i just screen shot it from the website? I did not see any link for me to download it.


  41. Hi po. Doon po sa step ng pagpili ng mode of payment, may nag pa-prompt po na “Otp field is required” whenever i choose sa mga options. Pano po yun?

  42. Hi po ask ko lang bakit d prn dumating ang nbi ko 2 weeks na Quick Renewal ang file ko, nagpunta po ako sa nbi branch wala daw yung reference no. ko.Ano kaya gagawin ko?

  43. Hi ask ko lang hindi kasi gumagana yung quick renewal at yung standard na renewal sa sa online ng nbi. If mag reregister ako, makukuha ko ba yung nbi ko ng hindi na pinapabalik? Kasi yung first kuha ko ng nbi is pinabalik ako 2 weeks.

  44. hi, ask ko lang po kung pwede po bang i-access ang quick renewal sa cellphone? wala po kasi ung purpose and purpose details.

  45. Bakit po wala na yung NBI clearance quick renewal online for those with HIT status? Do we have to do it the traditional way instead? Sobrang hassle kasi ng website nila, web version kulang yung payment options, sa mobile naman, may purpose field na nire-require pero di naman visible. -_-

    1. I just checked the website now. Wala na nga yung quick renewal for those with hit status. This is very disappointing pero I guess you do it the traditional way. I haven’t confirmed whether this is temporary or permanent (hopefully it’s the former). Try calling their hotlines too. Matagal din silang magrespond but you can get answers directly from them.

  46. Good day!Ask ko lang po yung NBI ko isang buwan na di pa rin dumadating.Inaddress ko sa barangay namin para di na sila malito.Pwede ba sa NBI office ko nalang kukunin?

    Thank you.

      1. Unfortunately, no.

        From the article: “Take note that the online renewal system is only applicable to NBI clearances issued from 2014 to 2018. If your NBI clearance was released prior to 2014, it is considered invalid and you must go through the same process intended for new applicants.”

  47. Hello. Would like to ask po paano if may access pa rin sa online account na registered way back 2016, oero pag ka log in, ang nakalagay pa rin application type is NEW instead of RENEW? How to edit it and make for renewal?

  48. eexpire po ba yung application for quck renewal? kasi may reference na kami for payment di lang namin mabayaran sarado kasi bayad center samin holiday po. thanks.. godbless

      1. Log in to your account and edit your personal information.

        Read this for more details:

  49. good day po, ask lang po kung need pa po ipresent un old nbi(2018) sa renewal? naibigay ko po kc lahat sa company pati un personal copy ko ng nbi at di ko po nakuha un number ko. 2018 july po ang huli kong kuha ng nbi. di po ba automatic lumalabas sa system un records ko? my hit po kc ako at need na po ng company un latest ng nbi clearance ko. ty po

    1. hindi naman need nun pag nagregister ka online, mag register ka ulit ng bago, may tanong dun kung meron ka ng nbi before lagay mo “no” tapos ayun fill up mo lang yung online form, sundin mo instruction. makakakuha ka ulit ng nbi.

  50. nakabayad na po ako sa online.. nag confirm na yung dragon pay. pro wala parin po yung nbi clearance ko. matagal po ba talaga?

    1. goodmorning po pano po yun yung appointment ko hindi ko na puntaan sa tamang schedule ko ano po mangyayare??

    1. Only NBI clearances issued from 2014 onwards can be renewed. Therefore, you need to apply for a new one. Read this guide for more info:

    2. Nag apply po ako for quick renewal kaso uuwi po ako nang province and wala pong maiiwan sa house will they just drop it sa mailbox ko?

    3. Pwedi na ba irenew yung nbi kaht 1 week pa bago maexpired?
      Pwedi din po ba na after q magonline register dun ko na bayaran sa branch paano kung nakapili na aq ng payment mode like bayad center pwedi ba na d na icancell q un at dun nalang aq magbayad sa branch

  51. in the quick renew delivery express, you will input the old NBI ID No. then, you need to enter information such name, purpose etc. and finally the address.
    Now, Is this address where you want the clearance certificate delivered? or this address should be the same as the old NBI?

    I ask, because when you enter the address, there are drop down menu where you select the province, city, barangay. In my case, if I were to follow old NBI, the barangay is not in the drop down. So how does this work?

    what I did, I entered the complete address in the street field including the subd., barangay and selected “anywhere in…” for Barangay. is this OK?

  52. Can’t access the nbi online quick renewal properly po. Sinunod ko naman po lahat ng instructions and tips po ninyo pero hanggang doon lang sa delivery form. After ko po mafill up lahat don I clicked proceed pero wala pong nangyayari. I tried and waited na po. Pero wala pa din. Ano po gagawin ko?

  53. Valid po kaya next day yung appointment kung di nakarating sa appointment date? Or i have to book again? Meron kasi nakalagay sa appointment schedule part na expiration day May 10,2019? Does it mean pwede pumunta until 10 for appointment? Lagi po kasing error yung contact us part ng website nila..salamat po sa sasagot..

    1. Bawal naba walk in sa nbi? Yung walang appointment kasi papa renew lang naman ako. Naguguluhan kasi ako sa system nila super hassle

      1. @Jamie

        No more walk-in na po. Kahit pumunta ka doon, they will still ask you to secure online appointment.

        What is confusing for you?

  54. One month pa Hindi parin dumadating and I’m here abroad. Where can I reach you. None of my emails or calls are being answered

  55. I renew ko sana old nbi kaso email already been taken.anu po dapat gawin.Register po ba,ulit ng bago?

    1. @Ma. Fe Demandante

      Did you try to sign in using the old email address and password that you used when you first applied? Anong year po ba na-issue ang NBI clearance nyo? Yes, you may also try to register with a different email address but since you’re for renewal, you have to tick the box that says “YES” for the question “Do You Have An Old NBI Clearance?”

  56. I have a 2018 clearance

    So if i need to change my address it will be considered as new application?
    Nag apply kasi ako ng clearance with my new address pero nag “sign-in” ako dahil “email already taken” nung follow ko yung registration process.

    and then pumunta ako sa nbi branch… recap lahat, new pic and biometrics annnddd… may hit ako so balik daw 2 weeks …sana mapalitan address ko lol.

  57. What if iba na yung home address ko dun sa old NBI clearance, can I still request for a quick renewal?

    1. @Ani

      Unfortunately, that’s not possible.

      The Quick Renewal system can only be used if your personal information remains the same. If you need to update anything (in this case, your home address), Option 2 or the traditional renewal process is your only choice.

  58. May hit po kasi ako.. so 2weeks bago ko pa nakukuha nbi ko. Gusto ko sana itry tong e-service nila kasi 3-5 days daw marerecieve ko na.. is it possible kahit may hit ako?

    1. @Cathy

      Yes po. There’s a link in their homepage for applicants with hit status who prefer to have their clearances delivered as soon as they’re released.

      Read this for more info:

    1. Hi. Aks ko lang naaclick ko na yung NBI clearance quick renewal then na fillupan ko na lahat then nung napunta nako sa mode of payment may lumalabas na “The purpose Id field is required”. What does it mean? Help

    1. @LYN

      Nope, you won’t get an email. If after 3-5 working days and you still don’t receive the clearance, that’s the time you should give NBI delivery hotline/LBC a call.

      1. There’s an error showing when i tried to request for quick renewal and i cant proceed, it shows “purpose id is required” and it doesn’t show where to put it. When i tried using desktop it shows currently unavailable.

      1. Hello po tinatry ko po yung quick renewal na okay naman po pag dating sa proceed payment ayaw otp is required di ko mahanap san yun sinubukan ko din ibang payment option nakalagay naman purpose required hehehe nalilita ako pag nag log in naman ako di ko makita yung quick renew plss help po

    1. Mag rerenew po sana ako but dati na hit po ang name ko, is it still possible na ma hi hit po ulit ang pangalan ko even if it is for renewal na?

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