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95 thoughts on “How to Use GCash in the Philippines: An Ultimate Guide

  1. Hello pag ginamit ko ung gcash mastercard ko pang withdraw sa bank ano po ang password ko? Ung mpin ko po?

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  3. How can I login back to my GCash account again because my registered GCash mobile number is not working anymore since November 05, 2019, I didn’t able to receive authentication code anymore. Please help me login back to my GCash account again because I still have an amount of money there. Thank you.

    1. Please call GCash hotline. You need the authentication code to access your account. But since your mobile number is no longer active, that will be a problem.

  4. i cant link my gcash master card to gcash app. . i dont know what is wrong . . any suggestion please.

  5. Hi, pwede ko po magamit anh cash out kahit semi verified lang po ako? And pwede po ba transferan ng pera from BPI bank? Thanks

  6. Good day! Confused lang po talaga ako first time to use gcash card try ko mag withraw sa atm machine, tapos needed kasi don 6pin digit pano ba yon? Eh, 4digit pin lang ang meron ako sa app.

    1. Yes, that’s correct. Your 4-digit MPIN is the same as your ATM PIN. I can vouch for it since I already cashed out my GCash several times using the 4-digit PIN. Just make sure you click the ‘Enter’ button after typing in your MPIN. For more information, read this: https://filipiknow.net/gcash-mastercard/

  7. Anu po ba ang gcash mastercard default pin? Dumating na po ang inorder kong gcash master card peru bakit walang nka lagay kung anu ang pin number nang atm? Ano po ba ang default pin nang atm card?

    1. Your GCash Mastercard PIN is the same as the 4-digit MPIN you use in all your other GCash transactions. This is the same 4-digit MPIN you’ll enter when withdrawing your GCash money in any ATM. For more information, read this: https://filipiknow.net/gcash-mastercard/

  8. Hi!If I withdraw using Gcash mastercard to any bancnet/mastercard atm machine will there be charges?Thank you

    1. Yes, there’s a Php 20 service fee for every withdrawal made using your GCash Mastercard. For a summary of GCash fees, please check this out: https://filipiknow.net/gcash-fee/

  9. I’m trying to pay my Cebu Pacific Air booking but it only asked for 12Digits reference eh 14figits ung bigay ng cebu pacific.

    1. The 14-digit reference number is given to those who have chosen bank payment as their mode of payment. You should have received a 12-digit ref. number if you’ve chosen ‘Bayad Center’ or ‘Payment Center’ as your mode of payment. Read this for more info: https://filipiknow.net/how-to-pay-cebu-pacific-using-gcash/

  10. I’m about to pay my flight to cebu pacific through gcash but I wasn’t able to do it coz gcash only ask for 12 digits number were cebu reference number has 14.. Any help?

    1. Please make sure you’ve chosen the ‘Bayad Center’ or Payment Center’ as your mode of payment to generate the 12-digit reference number. The 14-digit ref. number should be for those who prefer to pay their booked flights via banks. For more info, read this: https://filipiknow.net/how-to-pay-cebu-pacific-using-gcash/

  11. Hi. Nag try po ako mag withdraw sa gcash card sa BPI. 1st time ko din gumamit ng gcash card. May limit lang ba talaga pag withdraw sa gcash card via atm? Kase kanina 1k lang pinakababa na pwede iwithdraw sa BPI. pwede ba mas mababa sa 1k? or depende ba sa bank? Salamat po..

  12. hello..im new in gcash..and im semi verified..coz do not have any id..and i have a card in palawan..and this is what i want to ask or to know if im going to do cash in and cash out in palawn pawnshop can i use their card as a replacement of id? coz i dont have id yet..thank you?..hope you can reply..god bless

  13. I can’t open my gcredit due to I forgot my verification “authentication code. Pls can you send me new one. Tanx

  14. How to use gcash to pay for D.T.I? Since dti was not included in the list of the government section on pay bills. Thanks in advance for any response.

    1. Yes, it’s the 4-digit MPIN. Don’t be afraid as the ATM will accept it even if your PIN is only composed of 4 digits (instead of the usual 6 digits in regular ATM cards).

  15. Please help i already purchase my Gcash Mastercard ,but i didnt see any password. can i use my Gcash MPIN to Cash out using my card ?

    1. Yes, you’re correct. Your ATM PIN is the same as your 4-digit MPIN. You can use it when cashing out your GCash via ATM.

    1. Yes. On your GCash app, click “Send Money” and then choose “Send to Bank.” Select BDO and go from there.

  16. Good day po gcash sent me txt that I was already a fully verified user and na update ko n rin po profile ko sa gcash problem is sa icon na may check semi verified lang ung nkalagay I try to fully verified but Hindi nmn mpindot ung sign ng fully verified every time nmn na I verify my email sa spam lumalabas … semi verified po b or fully verified n ako? Help!

    1. If I remember it correctly, it may take a few hours for the app to be updated after you get fully verified. You might want to call GCash hotline to verify.

      1. Hello. Charges of cashing out has not been discussed here. Would like to know how much is the fee for cash out whether in Palawan or any other accredited padala centers. Thank you.

      2. For Cash-Out transactions, a service fee of 2% of the total amount will be charged. When cashing out through GCash MasterCard, a Php 20 service fee will be charged for every withdrawal.

    1. Hello can you still send money or pera padala even if the recipient doesn’t have GCash Account or GCash Card?

      1. Na deduct ang money ko from my GCASH Account, now i complaint so they will return my money back to my GCASH Account, is it possible?

  17. Pwede ba akong makapagwithraw ng money thru E-PAYMENT yung machine sa 7-11 Using my GCASH APP?

    1. Hi! If I use my Gcash Mastercard, how do I pay for my bills with the mastercard when I use it? Direkta ba siya mababawas sa gcash wallet ko?

      1. You can pay your bills through the GCash app and even without your GCash Mastercard: https://filipiknow.net/gcash-pay-bills/

        As for your other questions, your GCash Mastercard is tied to your GCash account so whatever transaction you’ll make through the card will reflect on your GCash balance.

    1. I want to ask I have like 1000 Bal on my gcash I buy load alot but since I’m semi verified I haven’t use gcash.On right side is credit so where did I get Bal of 1k?

    1. Pwede bang e allow ng Gcash App ang Voter’s Certification para ma fully verified. Kasi hindi lahat ng voter’s ID na rerelease ng maaga. Ang tagal ng proseso ng gobyerno sa pag release ng Voter’s ID. Kaya voter’s certification lang gamit ko.

  18. This site the scammer use this, on September 5 2019 at 10:29:07 i send money 3,812 in palawan gcash cash in …for the delivery charge she said..the number of scammer is 09457601458..I wish you help me..and I wish no more like get scam…they use ur app to get scam people..I hope u help me..I only borrowed the money in my cousin..I am arnie to are cousin of girl that they scam..how we get money back pls help as..

  19. Hi po. Namali po ako ng transfer ng pera sa wrong number. Please, marerefund po ba sya? 3k po siya. 🙁

      1. Yes, kasama po siya sa monthly wallet limit along with all other GCash transactions, both incoming or outgoing: https://filipiknow.net/how-much-is-the-limit-for-gcash/

  20. Hi I would like if ever my gcash account already reach the 100k limit, can I still able to receive cash from other users?

  21. I cannot transfer load to different number.. there’s always a pop up notification “oops,pin is empty” what could be the problem??

  22. Hi,

    Im a grab driver, why it takes 24 – 36 hours before i can withdraw the transferred amount from my grab cash wallet? Are there any possible ways to make an express withdrawal or is there a specific time to transfer momey from grab wallet to gcash?

    Thanks

  23. Hi im just wondering about the cash limit. Does the 100k limit includes cash in cash out pay bills buying etc? So if you cash in 50k and spend ₱50k on bills load and atm withdrawal, you can use gcash until next month? I really cant understand that part

    1. Actually, you’re correct. The Php 40,000 daily wallet limit and the Php 100,000 monthly limit cover ALL Gcash transactions, not just cash-in. Using your example, if you’ve already cashed in Php 50,000 and then used another Php 50,000 in other GCash transactions, your account will temporarily be disabled because you’ve used up your monthly wallet limit. You have to wait until the first day of the following month to enjoy all the GCash features again.

      1. First time q po gamitin atm. same PIN lang po ba ung sa app at sa ATM WITHDRAWAL?

      2. I want to use my GCash account in my online business but the monthly limit is too small for my needs. How can I raise my daily and monthly limits?

      3. If you own a physical store, you can apply for GCash for Merchants. Otherwise, you can just get by using your existing account or you can open up to 2 additional GCash accounts and switch to either one of them once your current account reaches its monthly wallet limit.

  24. So how do I verify my Gcash Account using the Police ID/Clearance? Wala kasing option na Police ID sa Gcash App.

  25. I just recently registered to GCash and I was fully verified..now someone wants to send me money using Gcash service, but I need to have the Gcash account number. So where should I find what my Gcash account number is?

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  27. Please spoon feed us how use to gcash mastercard on any Bancnet or Mastercard ATM? what PIN need input for the ATM Machine to process my request?

  28. I have newly installed my gcash and had it approved semi verified. I was trying to linked it with my pay pal account but it won’t and what I receive was to have my gcash be fully verified. What seems to be the problem? Thanks in advance for your responses. More power.

  29. a pleasant day to you….is it possible to have a transaction slip for all the payments I have made for the past three months… I want to secure a transaction slip if ever… thanks

    1. @Maria Corazon Obonan

      Yes, that’s possible.

      Upon logging in to your GCash app, you’ll see a section that says “Transaction History” right away. Click this and you’ll see the complete list of your past transactions with GCash.

      Next, click the email icon on the upper right corner of the screen. Specify the number of days you want to include on your “transaction slip” (you may a specify the number of days or choose from available options like “Last 7 days,” “Last 30 days,” or “Last 60 days”).

      Provide the email address where you want this transaction slip to be sent. Click confirm.

      Once sent to your email, you can now print the copy of your transaction slip from GCash.

      Hope it helps.

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