How to Retrieve SSS Number if Forgotten or Lost

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If you can’t remember your SSS number, don’t apply for a new one. You can retrieve it instead.

Here are the different ways to verify your lost or forgotten SSS number:

a. Check your company ID.

Some companies print their employees’ SSS number, TIN number, and other related information on company IDs. Yours might have your SSS number on it.

 

b. Check your old SSS ID.

If you still have your old SSS ID (the bluish card issued before 2011), you can find your SSS number below your name.

 

c. Check your E-1 form.

If you applied for an SSS number in 2015 or earlier and still keep a copy of your E-1 form, you can find your number handwritten on the upper right corner.

 

d. Check your email.

If you applied for an SSS number in 2016 onwards, search for the email message from the SSS that contains your SSS number slip.

 

e. Access your SSS online account.

If you have an online account, log in to the SSS Member Portal. You can view your SSS number below your name on the upper left corner of the page.

 

f. Ask your HR department/employer.

The HR or admin keeps your records, including your SSS number that the company uses to remit your contributions. It should have your number on file.

 

g. Contact the SSS.

Call the SSS hotline at (02) 920-6446 to 55. It’s available 24 hours from Mondays to Fridays.

If you can’t get through the line, try sending an email to [email protected] with your complete name, birth date, and an image of your valid ID.

 

h. Visit any SSS branch.

If none of these things work, your last resort is to go to the Member’s Assistance Section of an SSS branch.

Present at least two valid and unexpired IDs (with photo and signature) for the verification of your number on the SSS database.

Go back to the main article: How to Get SSS Number Online in the Philippines: An Ultimate Guide