How To Verify SSS Number if Forgotten or Lost

sss number verification

Have you forgotten or lost your SSS number?

Most of us registered with SSS when we’re still fresh college graduates who didn’t know any better. Looking for a job was more important than keeping our SSS number in a safe place. As a result, it’s too easy to forget our SSS numbers and suffer the consequences of losing them.

Your SSS number is more important than you think. Not only do you need it to create your My.SSS online account, but also to avail of all the benefits that regular paying SSS members are entitled to.

Fortunately, you don’t have to apply for a new one in case you’ve forgotten or lost your SSS number. Instead, you can verify it using one of the available options discussed in this article.


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How to Verify SS Number If Lost or ...
How to Verify SS Number If Lost or Forgotten

What Is an SSS number?

The SSS number is a 10-digit number assigned to each compulsory and voluntary member registered with the Social Security System (SSS), the government-owned social insurance program in the Philippines.

Whether online or offline, SSS members will always need this number before they can access their personal records, apply for loans, or avail of benefits in case of sickness, unemployment, disability, maternity, retirement, or death. Outside of SSS, you also need this number whenever applying for a new job, opening a bank account, or transacting with other government agencies.


Why You Need To Get (and Keep) Your SSS Number

In a nutshell, your SSS number is proof that you’re registered with the Social Security System and therefore have the right to pay your contributions and avail of the SSS benefits.

Specifically, you need to get and keep your SSS number for the following purposes:

  1. To get hired. The Social Security Law mandates employers to only employ people with SSS numbers. This is why you need to apply for an SSS number before starting in your first job and present it each time you switch to a new employer.
  2. To create a My.SSS account. Most SSS services are now going online so you need to create your My.SSS account now more than ever. Doing so will help you save a lot of time and money as SSS transactions can be completed without leaving the comforts of your own home. However, you won’t be able to create an online account if you can’t provide your own SSS number to begin with.
  3. To pay for SSS contribution and SSS loan. Without SSS number, your employer won’t be able to deduct from your salary the amount of contribution or loan amortization due every month. If this happens, both parties will suffer as employers can face penalties for not remitting the required contributions.
  4. To avail of different SSS benefits. As an SSS member with a valid SSS number, you will be able to remit your contributions regularly, the amount of which will determine how much you’ll get if you avail of different SSS benefits. SSS members are qualified to avail of SSS benefits in the event of sickness, maternity leave, unemployment, disability, retirement, or death.

SSS Number Verification: How to Know Your SSS Number in 8 Ways

Method 1: How To Check SSS Number Through Your My.SSS Account

The My.SSS or the SSS member portal is where members can easily check their contributions, apply for SSS salary loans, submit applications for SSS benefits, or generate PRN for contribution/loan payments without leaving their homes.

You can also quickly view your SSS number as soon as logging into your account. If you haven’t registered and created your own My.SSS account yet, simply follow the instructions in this article.

Meanwhile, if you already have a My.SSS account, you can obtain your SSS number by following these steps:

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  1. Go to the official SSS website.
  2. Answer/solve the CAPTCHA and click Submit.
  3. On the right side of the page, select MEMBER portal if you’re an individually paying member or the EMPLOYER portal if you’re a registered employer.
  4. Log in with your user ID and password. In case you have forgotten or lost your login credentials, check out this guide to learn how to recover them.
  5. Once you gain access to your account, you can now see your SSS number displayed at the upper left corner of the page, just below your name and above your CRN number.

Alternatively, you can also access your My.SSS account using the SSS Mobile app. Should you prefer to check your SSS number through your mobile phone, follow these steps:

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  1. Install the SSS Mobile app on your mobile phone.
  2. Log in with the same user ID and password you use to access your My.SSS account from your computer/laptop.
  3. Thanks to the newly designed SSS Mobile app, you can immediately see your SSS number at the top of the screen upon logging in.

Method 2: How To Check SSS Number Through Your Old SSS ID

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If you still have your old SSS ID (the bluish card issued before 2011), you can find your SSS number below your name. Take note that this old version of the SSS ID is no longer issued and has been replaced by the UMID or Unified Multi-Purpose ID.

Unlike the old SSS ID, the UMID doesn’t show your SSS number and displays the CRN on the front of the card instead.


Method 3: How To Check SSS Number Through Your SSS E-1 or E-4 Form

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If you applied for an SSS number in 2015 or earlier and still keep a copy of your E-1 form, you can find your number handwritten on the upper right corner.

The SSS E-1 or Personal Record form contains the new member’s personal information including name, address, civil status, and beneficiaries. First-time members used to receive this after successful registration at the SSS office. However, members who registered in recent years most likely don’t have a hard copy of this form as SSS registrations and other transactions have already transitioned online.

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Another form where you can check your SSS number is the SSS E-4 (Member Data Change Request) form. Members use this form to request a change in their SSS membership data like name, date of birth, civil status, beneficiary, or contact information.

After personally submitting the E-4 form to the nearest SSS branch, you will be given a personal copy which you most likely have if you indeed requested a change.


Method 4: How To Check SSS Number Through Your SSS Contributions Payment Form (RS-5)

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Nowadays, you can easily pay your monthly SSS contributions even from your phone. But back when online payment methods were few and far between, members had no other choice but to personally pay their contributions at the nearest SSS branch.

If you used to regularly pay your contributions the traditional way, chances are you’ve managed to keep a few copies of the SSS Contributions Payment Form. Members who fill out this form to make a payment on a monthly, quarterly, semi-annual, or annual basis are given a personal or payor’s copy for record-keeping purposes. If you’re able to retrieve a few copies of this form, you can see the SSS number on two different sections: one is the machine-validated SSS number at the upper right corner and a handwritten one immediately below the membership category section.


Method 5: How To Check SSS Number Through Your HR Department or Employer

The HR or admin keeps your records, including your SSS number that the company uses to remit your contributions. Employers are required by law to remit their employees’ SSS contributions regularly so unless you’re dealing with a delinquent employer, the HR department should have your number on file.

To verify your SSS number through this method, simply give the human resources department a call or send an email inquiry. This shouldn’t be a problem if you’re currently employed as HR departments are often more responsive with their active employees.

Lastly, you can also check your company/employee ID as there are some companies that print their employees’ SSS numbers on this identification card for quick reference.


Method 6: How To Check SSS Number Through Your Email

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If you applied for an SSS number in 2016 onwards, search for the email message from the SSS that contains your SSS number slip.

However, this can be a bit challenging if you have already received numerous email messages from SSS. To help you home in on the email message containing your SSS number, simply enter the keyword SSS number in the search box usually located at the top section of email programs like Yahoo! Mail and Gmail.

In case this doesn’t work, you can use a more specific search string: has:attachment SSS number. If you input this in the search box, the email program will return only the results with attachments (i.e., PDF or MS Word files) that most likely contain your SSS number.


Method 7: How To Check SSS Number Through Email or Phone Inquiry

You can reach SSS through the following numbers:

  • SSS Call Center: 8 920-6446 to 55.
  • Member Electronic Services Department: 8-9206401 to 45 local 5971, 5966, 6449, 5240, 6092, and 5968.
  • Toll-Free Number: 1-800-10-2255777 (1-800-10-CALLSSS).

Take note that you need to add area code 2 before the 8-digit number if you’re calling from a mobile phone (e.g., 28920-6401). The SSS hotlines are only available from Mondays to Saturdays, 7 AM to 7 PM.

If you can’t get through the line, try sending an email to [email protected] with your complete name, birth date, address, and a photo or scanned image of your valid ID. Don’t forget to use SSS Number Verification as the email subject line.

To help you save time, here’s an email template you can use:

Good day!

I’m writing to request my SSS number. Here are my membership details for verification purposes:

Date of Birth:
Mobile Number:

As proof of my identity, I have also attached a copy of my valid ID.

Looking forward to hearing from you!

After sending the email, expect SSS to respond within 2 working days. Depending on the data you’ve provided, SSS will either reply with your SSS number or request additional information from you.


Method 8: How To Check SSS Number By Visiting Any SSS Branch

If none of these things work, your last resort is to go to the Member’s Assistance Section of an SSS branch.

SSS branches are open from Mondays to Fridays, except during public holidays. You can search for the nearest SSS branch using this SSS branch directory.

Present at least two valid and unexpired IDs (with photo and signature) for the verification of your number on the SSS database.


Tips and Warnings

  • To prevent yourself from forgetting or losing your SSS number in the future, you can save it in a free note-taking app or a password manager with a note-taking feature. You can do the same for your PhilHealth number, Pag-IBIG number, TIN, and other government membership identification numbers.

Frequently Asked Questions

1. Can I get my SSS number through the official SSS Facebook page?

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No. As of this writing, there’s no way to communicate with SSS via its official Facebook page, except on the comment section. The messaging feature has been deactivated and replaced by Use App which links to the SSS Mobile app page. If you leave a comment on their Facebook posts, SSS will just give you an automated reply asking you to use the available options we’ve just discussed above to retrieve your SSS number.

2. How can I check my SSS number by text?

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As of this writing, there’s no option to verify your SSS number via Text-SSS, the text-based information service of SSS. Only members who already know their SSS numbers can register and use Text-SSS to inquire about their contributions, PRN, loan status, and loan balance.

Go back to the main article: How to Get SSS Number Online in the Philippines: An Ultimate Guide