Venus Zoleta

Venus Zoleta is an experienced writer and editor for over 10 years, covering topics on personal finance, travel, government services, and digital marketing. Her background is in journalism and corporate communications. In her early 20s, she started investing and purchased a home. Now, she advocates financial literacy for Filipinos and shares her knowledge online. When she's not working, Venus bonds with her pet cats and binges on Korean dramas and Pinoy rom-coms.

397 thoughts on “How to Reset Forgotten SSS Password, User ID, or Email Address: An Ultimate Guide

  1. gud pm po mam/sir pano po mabalik poang acct.ko po kc hnd q na rin po alam email add q po

  2. Can I change my old username in logging in my sss online, because I am not comfortable with the username I am using before?

  3. I went to SSS branch to retrieve my sss account, they gave me my forgotten username and temporary password. I’ve change my password already as per advice , but my question is can I change my old username because I’m not comfortable with the username I was using before? Thanks!

    1. Please read the new section we’ve added in the article above about how to change your SSS User ID.

    1. Everything you need to know is in the article above. If you have questions that are not answered in the article, please let me know.

  4. I already request to change my password. But still invalid .I tried to change different password combination but I was failed.😔

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