Venus Zoleta

Venus Zoleta is an experienced writer and editor for over 10 years, covering topics on personal finance, travel, government services, and digital marketing. Her background is in journalism and corporate communications. In her early 20s, she started investing and purchased a home. Now, she advocates financial literacy for Filipinos and shares her knowledge online. When she's not working, Venus bonds with her pet cats and binges on Korean dramas and Pinoy rom-coms.

496 thoughts on “How To Reset Password in SSS: An Ultimate Guide

  1. i need your help i tried to register thru sss online and all information were properly filled out… then sss asked to click submit… after submitting the filled-out form a notice came in instructing me to log-in using the code they sent to my e-mail address… so i went to check my in-box but i can no longer access to it where the SSS code was sent since the phone number that i have now is new… my old phone number where i officially used to fill in every form was lost. how can i continue my sss on-line registration? using my new e-mail address. please help me.
    my previous e-mail address with the missing number: [email protected]
    my new e-mail address with the new number: [email protected]

  2. i cant access anymore to my online account..
    when i open it, this note appears ” we regret to inform you that your activation account is no longer accessible”
    i tried to reset password but cant reset it anymore.
    pls help me..tnx
    pls help me…

  3. i really cant remember what is my password so i followed you and send them my information.they reply and i used the name used id and password that they send but still i cant access my account,i tried it again but still,invalid password or user name.what will i do..i swear i put the right password.

  4. sir nakalimutan ko ang email add ko hindi na ako makapag log in sa site.ano po ang pwedeng gawin . salamat po

  5. What is the turnaround time in resetting the username and password via email?

    1. You can’t reset your password without access to your old email address. If you can’t access that email address, have it changed or updated to your new email address. You can do it by sending and email request to SSS. Instructions and template are already in the article. Once the email address has changed, you can then reset your account password on your own.

  6. Bakit po hindi macontact number nyo sa land line. May concern ako wala naman pwedeng makausap sa inyo

  7. How can i recover my user id and password?i don^t have access to the email address i used when i register online before..please help me..thank you..

  8. wala na akong access sa email ko .. wala na bang ibang paraan para ma retrieve ung account sa SSS ??

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