Anna Pamela Capistrano

Anna Pamela R. Capistrano is an experienced content writer who is currently pursuing a bachelor’s degree in multimedia studies at the University of the Philippines – Open University. She has been working as a freelance writer for over 6 years and has created a wide range of content for various websites. Aside from writing, she also loves cooking, baking, dancing, and watching K-dramas. As an Aquarius woman, she’s passionate about making the world a better place one step at a time.

47 thoughts on “How to Transact with Pag-IBIG Fund Online Through Virtual Pag-IBIG

  1. Hello! I’ve already paid my first pag-ibig contribution via Gcash and I wanted to create a virtual pag-ibig acount but I cannot create one and it showed that the details that I’ve provided do not match with your records even though all infos that I’ve provided were correct. What shouldy i do?

    1. Did Pag-IBIG already send you a notification confirming that your online account has been activated? If not, you have to wait for some time. If this is your first payment, it may take up to 7 days for it to reflect on your account if you’re using a third-party payment partner like GCash. Once the payment has reflected on your account, then you can already log in to your Virtual Pag-IBIG account. But again, you can only do so if your account is already activated so I suggest reaching out to Pag-IBIG at the telephone number (02) 8724-4244.

    2. Hi, I had this same problem and I have been sending them emails about this concern of mine. I got frustrated and did not reply back but then surprisingly I got a text message saying that my account has been activated.

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    1. If you’re making the payment online, it will reflect on your Virtual Pag-IBIG account usually within 3 business days.

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