If there’s an inconsistency between your actual payments and updated contribution record, contact the collecting partner where you remitted your contribution. Ask for the status of your Pag-IBIG contribution remittance.
Payments made through third-party services take two to three working days to be posted to a member’s record. So you may have to wait until your payment gets credited to your Pag-IBIG account.
If the collecting partner told you that your payment had already been transmitted to Pag-IBIG, contact the HDMF. You may need to visit a branch and show your official receipts for the months that your contribution isn’t posted.
Go back to the main article: How to Compute Your Pag-IBIG Contribution: A Complete Guide to Contribution Table and Payment