Have you saved enough money in your regular Pag-IBIG account, MP2, or both? Here’s a guide on how (and when) to withdraw your Pag-IBIG contributions.

Go back to the main article: Pag-IBIG Contribution Table (with Detailed Computations and Explanations)

Pag-IBIG Savings I or Provident Savings

1. When can I claim my Pag-IBIG contributions?

Two ways to obtain your regular Pag-IBIG contributions or Provident Savings: membership termination or optional withdrawal.

a. Upon membership termination

You can withdraw your entire Pag-IBIG savings (also called provident benefits)–which include all your contributions and dividends earned–when your membership ends for any of the following reasons:

• Membership maturity – Twenty years of active Pag-IBIG membership with 240 paid monthly contributions.
• Retirement – Reaching the mandatory retirement age of 65 or the optional retirement age of 60. Members with no housing loan may also opt to retire earlier under the Fund upon retirement from SSS/GSIS/government service or a private employer’s retirement plan (provided the retiring member is at least 45).
• Permanent total disability (PTD) or insanity – Lost or impaired physical/mental function due to an illness or injury.
• Separation from work due to health reasons – Inability to perform your job due to severe health conditions, as certified by a doctor.
• Critical illness of the member or an immediate family member (certified by a licensed physician) includes cancer, heart-related disease, organ failure, stroke, and neuromuscular-related illness. The “immediate family member” can be the member’s spouse, parent, children, grandparents, grandchildren, or legally adopted children. 
• Permanent departure from the Philippines – Leaving the country for good or getting a permanent residency in your host country.
• Death – the legal heirs of the member will receive the total Pag-IBIG regular savings and an additional cash benefit, which should not exceed PHP 6,000

b. Optional withdrawal

Alternatively, you may claim your Pag-IBIG contributions earlier than your membership termination as long as you meet the following conditions:

• Completing at least 15 years of active membership and 180 continuous monthly contributions without gaps.
• No outstanding Pag-IBIG housing loan, whether as a principal or co-borrower, at the time of withdrawal.
• Members with Pag-IBIG short-term loan (STL) outstanding balance are allowed to avail of the optional withdrawal provided the unpaid balance will be deducted from the savings that the member will receive.

Related: How to Apply for Pag-IBIG Calamity Loan: An Ultimate Guide

This option can be availed only once during your entire membership. You’ll receive 120 or 180 months’ contributions, including the dividends earned.

Also, you’ll continue to be a member until you meet any eligibility criteria for membership termination. By then, you can withdraw the rest of your Pag-IBIG savings.

2. What are the requirements to file a Pag-IBIG Provident Benefits Claim?

a. Basic Requirements

• Completed Application for Provident Benefits (APB) Claim form
• Original and photocopy of Pag-IBIG Loyalty Card and one valid ID/Two valid IDs (for those without a Loyalty Card). For retirement purposes, the valid IDs must show the member’s date of birth. If the valid IDs don’t reflect the member’s birth date, submit the PSA Birth Certificate or the one issued by the Local Civil Registry Office (LCRO). For those without a birth certificate, please submit the Non-availability of Birth Record issued by PSA and Joint Affidavit of Two Disinterested Persons.

b. Additional Requirements

You’ll also need to provide additional documents depending on your reason for claiming contributions.

For Retirement.

Optional Retirement.

• For private employees who are at least 45 years old: Photocopy of notarized Certificate of Early Retirement
• For government employees availing of the optional retirement: GSIS Retirement Voucher

Compulsory Retirement.

• For members of the AFP: Photocopies of the Order of Retirement and Statement of Service
• For members of the PNP, BJMP, and BFP: Photocopies of the Order of Retirement and Service Record

For Permanent Total Disability or Insanity/Termination from the Service Because of Health.

• Photocopy of the physician’s certificate/statement (with clinical or medical abstract)

For Critical Illness of Member or Any of His Immediate Family Member.

• Photocopy of the physician’s certificate/statement (with clinical or medical abstract)
• To prove the relationship of the Pag-IBIG Fund member to the immediate family, the claimant shall submit ANY of the following: (a) a Photocopy of the marriage contract from the PSA or LCRO and an Advisory of Marriage issued by the PSA (if the immediate family is the spouse); (b) Photocopy of the Birth Certificate issued by PSA or LCRO, Baptismal or Confirmation Certificate of the immediate family member; or (c) Photocopy of Non-availability of Birth Record issued by PSA and notarized Joint Affidavit of Two Disinterested Persons.

For Permanent Departure from the Country

• Photocopy of passport with immigrant/residence/settlement visa or any of its equivalent
• For those who are still based in the Philippines: Sworn Declaration of Intention to Depart from the Philippines Permanently (notarized)

For Death

• Photocopy of the member’s death certificate issued by PSA or LCRO
• Proof of Surviving Legal Heirs (notarized)
• If the deceased member is single: Photocopy of the Certificate of No Marriage (CENOMAR) issued by PSA
• If the deceased member is married: Photocopy of marriage contract issued by PSA or LCRO and Advisory on Marriage issued by PSA
• If the deceased member has children: Photocopy of the birth certificate issued by PSA or LCRO, Baptismal or Confirmation Certificate of all children
• If the deceased member has a child/children who is/are either below 18 years old or suffering from physical/mental incompetence: Notarized Affidavit of Guardianship
• To prove a relationship to the deceased member, the claimant shall submit ANY of the following: (a) a Photocopy of the Birth Certificate issued by PSA or LCRO, Baptismal or Confirmation Certificate of the claimant/deceased member; or (b) a Photocopy of Non-availability of Birth Record issued by PSA and notarized Joint Affidavit of Two Disinterested Persons.

For a complete list of all requirements, kindly refer to the Checklist of Requirements for Provident Benefits Claim.

c. Important Reminders about the Requirements

• Documents issued abroad must be authenticated/Apostillized if the issuing country is a member of the Hague Apostille Convention, like the Philippines. If not, the documents must be duly certified by the Philippine Embassy in the country where they were issued.
• For verification purposes, bring the original copy of each photocopied document on the checklist above.
• In case the member/claimant won’t be able to claim the benefits personally, submit a Special Power of Attorney and two valid IDs each of the principal and attorney-in-fact.

3. How can I withdraw my Pag-IBIG contributions?

Option 1: Withdrawing Pag-IBIG Contributions In-Person (Walk-in)

Submit the requirements to a Pag-IBIG office, ideally, the branch that keeps your membership record.

Your provident benefits claim will go through an evaluation. Once your application is approved, you’ll be given a claim stub for your check pickup. 

If you’ve had only one employer, processing your claim will take only three to five working days.

However, if you’ve had multiple employers, processing will take longer (around 20 working days) because your membership records at different Pag-IBIG branches must be validated and consolidated first. 

The Pag-IBIG Provident Benefits Claim will be paid to the member or his/her legal heirs through any of the following methods:

• Crediting to the claimant’s cash card or payroll account
• Check payable to the claimant. This check can be claimed by a representative provided that this representative will present the required documents
• Other modes of payment approved by the Board

Option 2: Withdrawing Pag-IBIG Contributions Online

You can also withdraw your contributions online through the Virtual Pag-IBIG. This option is available provided the reason for your withdrawal is any of the following:

• Membership term maturity
• Retirement
• Optional withdrawal (with 15 years of membership)

How to Withdraw Your Pag-IBIG Contributions Online

1. Prepare the documentary requirements. These are the scanned copies of the following: Duly-accomplished Application for Provident Benefits form; your valid ID; your selfie showing you holding the valid ID; and supporting documents depending on your reason for withdrawal.
2. Visit the Virtual Pag-IBIG site.
3. On the home page, select Claim Pag-IBIG Savings.
4. Select whether you are claiming due to regular savings maturity, retirement, or optional withdrawal (Note that withdrawal of your MP2 savings can also be availed at this point).
5. After selecting, the requirements will be shown. Click Proceed to continue.
6. Enter your 12-digit Pag-IBIG Membership ID (MID) number, then click Validate.
7. Upload the scanned documentary requirements.
8. Wait for the system to accept your application.

The Modified Pag-IBIG II or MP2

1. When can I withdraw my MP2 savings?

a. After the five-year maturity period

You can claim your Modified Pag-IBIG II savings five years after opening your MP2 account. If you want to continue saving under MP2, withdraw your savings and apply for a new account.

Suppose you don’t withdraw after the maturity period. In that case, your money will continue to earn annual dividends based on the regular Pag-IBIG savings program rates for another two years.

Afterward, your savings will no longer earn dividends and should be claimed immediately.

b. Pre-termination of MP2 savings

The Pag-IBIG Fund allows early and complete withdrawal of MP2 savings before the five-year maturity period for any of the following reasons: 

• Retirement (except for pensioners)
• Total disability or insanity
• Separation from work due to health reasons
• Critical illness (cancer, organ failure, heart-related illness, stroke, neuromuscular-related illness)

Suppose you claim your MP2 savings for any other reason. In that case, you’ll receive only 50% of the total dividend earnings (if you chose compounded dividends) or just your savings (if you decided on an annual dividend payout).

READ: How to Invest in Pag-IBIG MP2 Program: An Ultimate Guide

2. How can I claim my MP2 savings?

Once your MP2 account matures, you’ll receive a notification letter from the Pag-IBIG Fund with instructions on how to claim your savings.

The Pag-IBIG Fund only releases the MP2 earnings (dividend + cumulative savings) through check. According to members who have saved under MP2, the agency takes around one to three months to process the check payment of MP2 proceeds after maturity.

Option 1: Withdrawing MP2 Savings In-Person (Walk-In)

Here are the steps to claim your MP2 savings:

1. Within the month of your account’s maturity, go to any Pag-IBIG office to file a claim. Bring two valid IDs.
2. Wait for a text message from the Pag-IBIG Fund notifying you that your check is ready for pickup.
3. Return to the Pag-IBIG branch to claim your check—present two valid IDs.
4. Optional: If you have no plans of spending your MP2 earnings within the next five years, you can re-apply for a new MP2 account and make a one-time payment with the amount you received.

Before withdrawing your MP2 savings, you may want to check your MP2 payments via the Virtual Pag-IBIG or any other available methods.

Option 2: Withdrawing MP2 Savings Online

You can also claim your Pag-IBIG MP2 savings online through the Virtual Pag-IBIG site, given that it is already in its maturity:

Here are the steps:

1. Access the Virtual Pag-IBIG site.
2. On the home page, select Claim Pag-IBIG Savings.
3. Select MP2 Savings.
4. Upon selecting MP2 Savings, the documentary requirements will be presented, namely:

• Claim application form 
• Valid ID
• Cash card
• Selfie photo showing your valid ID and cash card

Select Proceed to continue.

5. Enter your 12-digit Modified Pag-IBIG MP2 account number and click Validate.
6. After the validation, upload the scanned copies of the requirements, then submit. 

Frequently Asked Questions

References