How To Withdraw Pag-IBIG Contribution: An Ultimate Guide

Have you saved enough money in your regular Pag-IBIG account, MP2, or both? Here’s a guide on how (and when) to withdraw your Pag-IBIG contributions.

Go back to the main article: Pag-IBIG Contribution Table (with Detailed Computations and Explanations)

Table of Contents

• Watch Video: How To Withdraw Your Pag-IBIG Contribution
• Pag-IBIG Savings I or Provident Savings
  • 1. When can I claim my Pag-IBIG contributions?
    • a. Upon membership termination
    • b. Optional withdrawal
  • 2. What are the requirements to file a Pag-IBIG Provident Benefits Claim?
    • a. Basic Requirements
    • b. Additional Requirements
    • c. Important Reminders about the Requirements
  • 3. How can I withdraw my Pag-IBIG contributions?
    • Option 1: Withdrawing Pag-IBIG Contributions In-Person (Walk-in)
    • Option 2: Withdrawing Pag-IBIG Contributions Online
• The Modified Pag-IBIG II or MP2
  •  1. When can I withdraw my MP2 savings?
    • a. After the five-year maturity period
    • b. Pre-termination of MP2 savings
  • 2. How can I claim my MP2 savings?
    • Option 1: Withdrawing MP2 Savings In-Person (Walk-In)
    • Option 2: Withdrawing MP2 Savings Online
• Frequently Asked Questions
  • 1. What will happen to the unclaimed contributions of a deceased member?
  • 2. Can I withdraw my Pag-IBIG contributions if I only completed ten years of active membership?
  • 3. How can I withdraw my Pag-IBIG contributions if I’m an OFW abroad?
  • 4. Can I withdraw my Pag-IBIG contributions even if I still have existing loans?
  • 5. Can I withdraw my Pag-IBIG contributions upon membership maturity even if there were gaps in my contribution payments?
  • 6. How long does it take to withdraw my Pag-IBIG contributions?
  • 7. I want to avail myself of the optional withdrawal of my provident benefits. However, there were gaps in my contribution payments. If I pay these unpaid contributions, will I now be qualified for optional withdrawal?
• References

 

Watch Video: How To Withdraw Your Pag-IBIG Contribution

Pag-IBIG Savings I or Provident Savings

1. When can I claim my Pag-IBIG contributions?

There are two ways to obtain your regular Pag-IBIG contributions or Provident Savings: membership termination or optional withdrawal.

a. Upon membership termination

You can withdraw your entire Pag-IBIG savings (also called provident benefits)–which include all your contributions and dividends earned–when your membership ends for any of the following reasons:

• Membership maturity – Twenty years of active Pag-IBIG membership with 240 paid monthly contributions.
• Retirement – Reaching the mandatory retirement age of 65 or the optional retirement age of 60. Members with no housing loan may also opt to retire earlier under the Fund upon retirement from SSS/GSIS/government service or a private employer’s retirement plan (provided the retiring member is at least 45 years old).
• Permanent total disability (PTD) or insanity – Lost or impaired physical/mental function due to an illness or injury.
• Separation from work due to health reasons – Inability to perform your job due to severe health conditions, as certified by a doctor.
• Critical illness of the member or an immediate family member (as certified by a licensed physician) – including cancer, heart-related illness, organ failure, stroke, and neuromuscular-related illness. The “immediate family member” can be the member’s spouse, parent, children, grandparents, grandchildren, or legally adopted children. 
• Permanent departure from the Philippines – Leaving the country for good or getting a permanent residency in your host country.
• Death – the legal heirs of the member will receive the total Pag-IBIG regular savings and an additional cash benefit, which should not exceed PHP 6,000¹.

b. Optional withdrawal

Alternatively, you may claim your Pag-IBIG contributions earlier than your membership termination, as long as you meet the following conditions:

• Completing at least 15 years of active membership and 180 continuous monthly contributions without any gaps.
• No outstanding Pag-IBIG housing loan, whether as a principal or co-borrower, at the time of withdrawal.
• Members with Pag-IBIG short-term loan (STL) outstanding balance are allowed to avail of the optional withdrawal provided the outstanding balance will be deducted from the savings that the member will receive².

Related: How to Apply for Pag-IBIG Calamity Loan: An Ultimate Guide

This option can be availed only once during your entire membership. The amount you’ll receive will be 120 or 180 months’ worth of your contributions, including the dividends earned.

Also, you’ll continue to be a member until you meet any eligibility criteria for membership termination. By then, you can withdraw the rest of your Pag-IBIG savings.

2. What are the requirements to file a Pag-IBIG Provident Benefits Claim?

a. Basic Requirements

• Completed Application for Provident Benefits (APB) Claim form
• Original and photocopy of Pag-IBIG Loyalty Card and one valid ID/Two valid IDs (for those without a Loyalty Card). For retirement purposes, the valid IDs must show the member’s date of birth. If the valid IDs don’t reflect the member’s birth date, submit the PSA Birth Certificate or the one issued by the Local Civil Registry Office (LCRO). For those without a birth certificate, please submit the Non-availability of Birth Record issued by PSA and Joint Affidavit of Two Disinterested Persons.

b. Additional Requirements

Depending on your reason for claiming contributions, you’ll also need to provide additional documents.

For Retirement.

Optional Retirement.

• For private employees who are at least 45 years old: Photocopy of notarized Certificate of Early Retirement
• For government employees availing of the optional retirement: GSIS Retirement Voucher

Compulsory Retirement.

• For members of the AFP: Photocopies of the Order of Retirement and Statement of Service
• For members of the PNP, BJMP, and BFP: Photocopies of the Order of Retirement and Service Record

For Permanent Total Disability or Insanity/Termination from the Service Because of Health.

• Photocopy of the physician’s certificate/statement (with clinical or medical abstract)

For Critical Illness of Member or Any of His Immediate Family Member.

• Photocopy of the physician’s certificate/statement (with clinical or medical abstract)
• To prove the relationship of the Pag-IBIG Fund member to the immediate family, the claimant shall submit ANY of the following: (a) Photocopy of the marriage contract from the PSA or LCRO and Advisory of Marriage issued by the PSA (if the immediate family is the spouse); (b) Photocopy of the Birth Certificate issued by PSA or LCRO, Baptismal or Confirmation Certificate of the immediate family member; or (c) Photocopy of Non-availability of Birth Record issued by PSA and notarized Joint Affidavit of Two Disinterested Persons

For Permanent Departure from the Country

• Photocopy of passport with immigrant/residence/settlement visa or any of its equivalent
• For those who are still based in the Philippines: Sworn Declaration of Intention to Depart from the Philippines Permanently (notarized)

For Death

• Photocopy of the member’s death certificate issued by PSA or LCRO
• Proof of Surviving Legal Heirs (notarized)
• If the deceased member is single: Photocopy of the Certificate of No Marriage (CENOMAR) issued by PSA
• If the deceased member is married: Photocopy of marriage contract issued by PSA or LCRO and Advisory on Marriage issued by PSA
• If the deceased member has children: Photocopy of the birth certificate issued by PSA or LCRO, Baptismal or Confirmation Certificate of all children
• If the deceased member has a child/children who is/are either below 18 years old or suffering from physical/mental incompetence: Notarized Affidavit of Guardianship
• To prove relationship to the deceased member, the claimant shall submit ANY of the following: (a) Photocopy of Birth Certificate issued by PSA or LCRO, Baptismal or Confirmation Certificate of the claimant/deceased member; or (b) Photocopy of Non-availability of Birth Record issued by PSA and notarized Joint Affidavit of Two Disinterested Persons

For a complete list of all requirements, kindly refer to the Checklist of Requirements for Provident Benefits Claim.

c. Important Reminders about the Requirements

• Documents issued abroad must be authenticated/Apostillized if the issuing country is a member of the Hague Apostille Convention like the Philippines. If not, the documents must be duly certified by the Philippine Embassy in the country where they were issued.
• For verification purposes, bring the original copy of each photocopied document on the checklist above.
• In case the member/claimant won’t be able to claim the benefits personally, submit a Special Power of Attorney and two valid IDs each of the principal and attorney-in-fact.

3. How can I withdraw my Pag-IBIG contributions?

Option 1: Withdrawing Pag-IBIG Contributions In-Person (Walk-in)

Submit the requirements to a Pag-IBIG office, ideally the branch that keeps your membership record.

Your provident benefits claim will go through an evaluation. Once your application is approved, you’ll be given a claim stub for your check pickup. 

If you’ve had only one employer, processing your claim will take only three to five working days.

However, if you’ve had multiple employers, processing will take longer (around 20 working days) because your membership records at different Pag-IBIG branches must be validated and consolidated first. 

The Pag-IBIG Provident Benefits Claim will be paid to the member or his/her legal heirs through any of the following methods:

• Crediting to the claimant’s cash card or payroll account
• Check payable to the claimant. This check can be claimed by a representative provided that this representative will present the required documents
• Other modes of payment approved by the Board

Option 2: Withdrawing Pag-IBIG Contributions Online

You can also withdraw your contributions online through the Virtual Pag-IBIG. This option is available provided the reason for your withdrawal is any of the following:

• Membership term maturity
• Retirement
• Optional withdrawal (with 15 years of membership)

How to Withdraw Your Pag-IBIG Contributions Online

1. Prepare the documentary requirements. These are the scanned copies of the following: Duly-accomplished Application for Provident Benefits form; your valid ID; your selfie showing you holding the valid ID; and supporting documents depending on your reason for withdrawal.
2. Visit the Virtual Pag-IBIG site.
3. On the home page, select Claim Pag-IBIG Savings.
4. Select whether you are claiming due to regular savings maturity, retirement, or optional withdrawal (Note that withdrawal of your MP2 savings can also be availed at this point).
5. After selecting, the requirements will be shown. Click Proceed to continue.
6. Enter your 12-digit Pag-IBIG Membership ID (MID) number, then click Validate.
7. Upload the scanned documentary requirements.
8. Wait for the system to accept your application.

 

The Modified Pag-IBIG II or MP2

1. When can I withdraw my MP2 savings?

a. After the five-year maturity period

You can claim your Modified Pag-IBIG II savings after five years since you opened your MP2 account. If you want to continue saving under MP2, withdraw your savings and apply for a new account.

If you don’t withdraw after the maturity period, your money will continue to earn annual dividends based on the rates for the regular Pag-IBIG savings program for another two years.

Afterward, your savings will no longer earn dividends and should be claimed immediately.

b. Pre-termination of MP2 savings

The Pag-IBIG Fund allows early and full withdrawal of MP2 savings before the five-year maturity period for any of the following reasons: 

• Retirement (except for pensioners)
• Total disability or insanity
• Separation from work due to health reasons
• Critical illness (cancer, organ failure, heart-related illness, stroke, neuromuscular-related illness)³ of the member or any of his immediate family members, as certified by a licensed physician
• Death of the member or an immediate family member
• Permanent departure from the Philippines
• Unemployment due to company closure or layoff
• Repatriation of an OFW member from his/her host country

If you’ll claim your MP2 savings for any other reason, you’ll receive only 50% of the total dividend earnings (if you chose compounded dividends) or just your total savings (if you chose annual dividend payout).

READ: How to Invest in Pag-IBIG MP2 Program: An Ultimate Guide

2. How can I claim my MP2 savings?

Once your MP2 account matures, you’ll receive a notification letter from the Pag-IBIG Fund with instructions on how to claim your savings.

The Pag-IBIG Fund releases the MP2 earnings (dividend + cumulative savings) through check only. According to members who have saved under MP2, the agency takes around one to three months to process the check payment of MP2 proceeds after maturity.

Option 1: Withdrawing MP2 Savings In-Person (Walk-In)

Here are the steps to claim your MP2 savings:

1. Within the month of your account’s maturity, go to any Pag-IBIG office to file a claim. Bring two valid IDs.
2. Wait for a text message from the Pag-IBIG Fund notifying you that your check is ready for pickup.
3. Come back to the Pag-IBIG branch to claim your check. Present two valid IDs.
4. Optional: If you have no plans of spending your MP2 earnings within the next five years, you can re-apply for a new MP2 account and make a one-time payment with the amount you received.

Before withdrawing your MP2 savings, you may want to check your MP2 payments via the Virtual Pag-IBIG or any other available methods.

Option 2: Withdrawing MP2 Savings Online

You can also claim your Pag-IBIG MP2 savings online through the Virtual Pag-IBIG site, given that it is already on its maturity:

Here are the steps:

1. Access the Virtual Pag-IBIG site.
2. On the home page, select Claim Pag-IBIG Savings.
3. Select MP2 Savings.
4. Upon selecting MP2 Savings, the documentary requirements will be presented, namely:

• Claim application form 
• Valid ID
• Cash card
• Selfie photo showing your valid ID and cash card

Select Proceed to continue.

5. Enter your 12-digit Modified Pag-IBIG MP2 account number and click Validate.
6. After the validation, upload the scanned copies of the requirements, then submit. 

 

Frequently Asked Questions

1. What will happen to the unclaimed contributions of a deceased member?

The TAV (or Total Accumulated Value) of deceased Pag-IBIG members will be paid to their heirs.

In addition, the heirs will receive a death benefit, the amount of which depends on the deceased member’s membership status with the Fund at the time of his/her death:

• For active members at the time of death: Php 6,000, regardless of the TAV amount
• For inactive members at the time of death: the amount is equivalent to the member’s TAV or Php 6,000, whichever is lower

If you’re a designated heir of a Pag-IBIG member who has recently passed away, visit a Pag-IBIG branch to apply for a provident benefits claim.

2. Can I withdraw my Pag-IBIG contributions if I only completed ten years of active membership?

No, you cannot withdraw your Pag-IBIG contributions even if you have already completed ten years of active membership. According to Circular No. 440 (or the Modified Guidelines Implementing the Optional Withdrawal of Pag-IBIG Savings), which took effect last December 2020, you can only withdraw your contributions if you have completed at least 15 years of active membership (with 180 continuous monthly savings). 

3. How can I withdraw my Pag-IBIG contributions if I’m an OFW abroad?

If you are based abroad and wish to withdraw your contributions (provided you’re eligible), you can submit a withdrawal application through Virtual Pag-IBIG. However, you need to create a Virtual Pag-IBIG account for OFWs. To do so, follow these steps:

1. Visit Virtual Pag-IBIG and click Create Account.
2. Select Account Creation for OFWs.
3. Provide your Membership ID (MID) number, name, birthdate, and Philippine mobile number.
4. Input the OTP sent to you via SMS.
5. Supply the following information: country of assignment, email address, three security questions, mother’s maiden name, and birthplace.
6. Upload a selfie picture while showing your passport or two valid IDs

After that, your Virtual Pag-IBIG account is ready. Apply for withdrawal of your contributions using the steps in this section.

An authorized representative can also apply for withdrawal of your contribution at any Pag-IBIG branch. However, note that additional requirements may be asked from your representative.

4. Can I withdraw my Pag-IBIG contributions even if I still have existing loans?

If you have an existing housing loan, whether you are the principal borrower, co-borrower, or a sponsor of it, you cannot opt to withdraw your Pag-IBIG contributions. 

Meanwhile, if you have an outstanding Pag-IBIG short-term loan, you can apply for an optional withdrawal. Take note, however, that your outstanding balance will be deducted from the amount you receive. 

5. Can I withdraw my Pag-IBIG contributions upon membership maturity even if there were gaps in my contribution payments?

Yes, as long as you have already reached 20 years of active membership with a total of 240 monthly contributions, you can withdraw your Pag-IBIG contributions even if there are gaps in your contribution payments. 

6. How long does it take to withdraw my Pag-IBIG contributions?

It usually takes 18-20 working days to process the withdrawal of your Pag-IBIG contributions. Take note that processing your withdrawal application will only start once you have submitted all the documentary requirements.

7. I want to avail myself of the optional withdrawal of my provident benefits. However, there were gaps in my contribution payments. If I pay these unpaid contributions, will I now be qualified for optional withdrawal?

According to Circular No. 440 (or the Modified Guidelines Implementing the Optional Withdrawal of Pag-IBIG Savings), having at least one gap in monthly contributions automatically disqualifies you for optional withdrawal.

Go back to the main article: How to Compute Your Pag-IBIG Contribution: A Complete Guide to Contribution Table and Payment

 

References

1. Regular Savings – Frequently Asked Questions. Retrieved 5 January 2022, from https://pagibigfund.gov.ph/FAQ_RS.html
2. Pag-IBIG Fund. (2020). Pag-IBIG Circular No. 440 (Modified Guidelines Implementing the Optional Withdrawal of Pag-IBIG Savings) (p. 2). Makati City.
3. Pag-IBIG Fund. (2018). Pag-IBIG Fund Circular No. 407 (Amended Guidelines for Modified Pag-IBIG II/MP2 Membership Program) (p. 3). Makati City.