I have a dash/hyphen in my first name/last name and can’t register because the system recognizes it as a special character. What should I do?

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Unfortunately, you can’t include any special character during online registration. Hence, you can’t use your hyphenated surname or first name.

In order to continue with the registration, you have to type in your name/s WITHOUT the dash or hyphen. Then, on the day of your appointment, simply inform the NBI personnel who are tasked with verifying applicant information about the said special character in your name.

This way, the hyphen or dash will be inserted before your NBI clearance gets printed.

Go back to the main article: How to Get NBI Clearance Online in the Philippines: An Ultimate Guide