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Been waiting for your UMID for over four months?
Check your UMID card status on the SSS website if you have an online SSS account. Here’s how:
- Go to My.SSS portal.
- Enter your user ID and password. Click the Submit button.
- Hover your mouse over the E-Services menu.
- Click on “Inquiry.”
- Hover your mouse over the Member Info menu.
- Click on “SSS ID card.”
- The “SSS ID Card Production Information” table will appear. On the last row (next to “Transaction/Card Status”), you’ll see the date/s when your UMID card was generated and/or packaged, and whether it’s already for packaging or mailing.
Check your email also. If you provided your email address in your UMID application, you should have received a status update from the SSS.
If you’ve got no word about your UMID application status, you may follow it up with the SSS ID Card Production Department (IDCPD).
Email the following information and attach images of your valid IDs to [email protected]:
- Full name
- 10-digit SSS number
- UMID application date
You should get a reply from the SSS with the tracking number, your Common Reference Number (CRN), and the screenshot of the post office transaction (which includes the delivery date and reason for Return to Sender).
If you don’t receive any response after several days, call the SSS hotline at (02) 920-6446 to 55 or visit the nearest SSS branch to inquire about your UMID status.
Go back to the main article: How to Get the New SSS ID in the Philippines