How to Renew Philippine Passport: An Ultimate Guide


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Renewing your Philippine passport? 

With the newly launched ePayment system, you will be pleasantly surprised by the shorter waiting time in securing online appointment slots (from 2 to 3 months in 2017 to as early as 2 weeks to 1 month nowadays).

In this regularly updated guide, we will teach you how to renew Philippine passport from start to finish whether you’re here in the Philippines or anywhere in the world.

New applicant? Read this instead: How to Get Philippine Passport: An Ultimate Guide

 

Table of Contents

What are the requirements to renew a Philippine passport?

dfa-passport-requirements

Listed below are the basic requirements for Philippine passport renewal.

1. Confirmed online appointment.

Regular renewal applicants can only visit the DFA office by appointment. Those who fail to secure an online appointment will not be accommodated.

2. Printout of the passport appointment packet.

The passport appointment packet is a set of documents that will be sent to your email address after securing an online appointment and paying the processing fee at select ePayment channels (more on this later).

Don’t forget to print them out and bring them together with the other requirements on the day of your appointment.

3. Duly accomplished passport renewal application form (for courtesy lane applicants only).

Qualified applicants who will avail of the courtesy lane have no passport appointment packet to print (see the previous requirement) since they’ll bypass the online appointment.

Therefore, they need to accomplish the Philippine passport renewal application form. They can get this application form from the DFA on the day of their appointment. Alternatively, they can download it here (for adults) or here (for minors).

4. Personal appearance.

All applicants, regardless of age, are required to be physically present on the day of their appointment.

You can’t renew your Philippine passport by mail or through a proxy because of the need to take your biometrics, including your photo and fingerprints. The biometrics are included in the microchip of your passport and serve as an added security feature.

If you fail to show up on your appointment, whether due to an emergency or some other reason, you will be barred from making another online appointment for 30 days.

Minor applicants (below 18 years old) must be accompanied by either parent or any authorized adult companion (with authenticated Special Power of Attorney executed by the parent/s).

Read More: How to Get Philippine Passport for Minors

5. Most recent expiring or expired Philippine passport (with a photocopy of data page).

The data page refers to the second page of your current/recently expiring/expired Philippine passport.

Note that your current ePassport is already considered a valid ID regardless if it’s expired or not so there’s no need to bring additional valid ID from the list in the next section.

However, some DFA offices reportedly don’t accept an expired passport as a valid ID so if yours is expired, you might want to bring at least one valid ID from the next list as a supporting document.

6. Valid ID (original + photocopy).

You may bring one valid picture ID issued by the government.

Acceptable ID for passport renewal (at least one):

valid IDs for passport renewal
Photo Credit: DFA Philippines

7. Supporting documents.

For the change of name: Original PSA authenticated documents like a marriage contract, annotated birth certificate, annotated marriage contract showing annulment/divorce/court-ordered instruction, or death certificate of spouse (whichever is applicable). If you recently married and have decided to continue using your maiden name, the marriage contract will not be required.

For lost (or frequently lost) valid ePassport: This will be treated as NEW APPLICATION so an online appointment is required. Supporting documents include Birth Certificate (unless you can submit a photocopy of the last Philippine passport issued to you); original and photocopy of Police Report in English;  original and photocopy of the Affidavit of Loss written in English; and a penalty fee of Php 350. Take note that lost valid passports can only be re-issued after a 15-day clearing period.

For lost expired ePassport: This will be treated as NEW APPLICATION so an online appointment is required. Documentary requirements include Birth Certificate (unless you can submit a photocopy of the last Philippine passport issued to you); an Affidavit of Loss in English; and a penalty fee of Php 350.

For those who used a travel document to travel back to the Philippines: DFA likewise treats this as a new application that’s why an online appointment is still required. Supporting documents you must bring include the original travel document as well as an Affidavit of Explanation. In case you’ve lost the travel document on your way home, please present an Affidavit of Explanation and the original travel records retrieved from the Bureau of Immigration.

For damaged or mutilated passports: This is also considered a NEW APPLICATION, hence requiring an online appointment. Apart from the mutilated or damaged passport/s, please also bring an Affidavit of Explanation and the penalty fee of Php 350.

For applicants who are dual citizens: In addition to the basic renewal requirements, you should also bring your Report of Birth or Identification Certificate from the Philippine consulate or the Bureau of Immigration. Another supporting document is any valid government-issued ID in the Philippines or any of its secondary citizenship/residence counterparts.

For applicants who are naturalized citizens: Aside from the basic renewal requirements, please also bring an Identification Certificate of Naturalization from the Bureau of Immigration.

For applicants who are Filipino citizens by Election: Aside from the basic renewal requirements, please also bring an Affidavit of Election of Philippine Citizenship and an Identification Certificate of Election issued by the Bureau of Immigration.

 

How to Renew Philippine Passport in 5 Steps.

Whether you’re applying for the first time or renewing your Philippine passport, DFA always requires an online appointment. This section provides a step-by-step guide on how to renew a Philippine passport.

1. Secure an appointment online.

philippine-passport-renewal-appointment

Before we proceed, let me remind you that the DFA online appointment for passport renewal doesn’t apply to everyone.

For instance, Filipinos who are based abroad must go to the nearest Philippine Embassy/Consulate/Foreign Service Post to file their applications for passport renewal.

There are also applicants who are exempted from passport appointment and can avail of priority/courtesy lanes at any DFA branch/office.

Since a lot of applicants are vying for limited slots, and slots get filled up faster than they become available, you have to set an appointment even before planning for your next trip.

To book an appointment, you have two options:

Option 1: Call the DFA hotline at (02) 737-1000.

The customer service will be ready to assist you with your Philippine passport renewal concerns from Mondays thru Fridays, 8 AM to 5 PM.

Option 2: Schedule an appointment online through the DFA Passport Appointment System.

Follow the steps below to secure an appointment using this option:

First, go to the Passport Appointment System website. Click “Schedule An Appointment” from the top menu.

A pop-up box will appear warning you about fixers. Click the “Start Appointment” button.

Warning: Passport appointments are free. Never deal with fixers who are offering online passport appointments in exchange for a fee. Dealing with these shady people is at your own risk. 

Read the Terms and Conditions which remind you that the passport appointment system offers slots on a first-come, first-served basis.

Tick the box to indicate that you’ve read and acknowledged the content. Click “Start Individual Appointment” (if you’re applying for yourself) or “Start Group Appointment” (if you’re making group appointment on behalf of your family).

philippine-passport-appointment-individual-or-group

Choose the DFA branch where you’ll renew your passport.

For a complete list of DFA branches, please refer to this guide: DFA Branches: A Complete List of Where to Get or Renew Philippine Passport

philippine-passport-appointment-site-location

Once you’ve chosen your preferred DFA branch, click “Next.”

Select the appointment date and time you prefer. Dates that are marked green indicate there are remaining slots left while those marked red mean they’re fully booked.

philippine-passport-appointment-date-and-time

Remember that whatever date you choose, your appointment slot will be reserved for only 15 minutes.

After selecting your preferred date and time, tick the captcha box and click the “Next” button.

Type in the requested data in the “Personal Information” form. If the applicant is minor, additional info will be requested. Ensure all the personal details you’ve provided are complete and accurate. Click “Next” to proceed.

Provide your parents’ names and citizenship in the “Family Information” form. Click “Next” when you’re done.

Enter all the requested details in the “Application Information” form. Since your passport is for renewal, choose “RENEWAL” under Application Type.

passport-renewal-application-information

The “Basis of Philippine Citizenship” is the process through which you became a Filipino citizen. It can be by birth, election, marriage, naturalization, RA 9225, or others.

If you became a Filipino by virtue of something other than birth, don’t forget to bring the required supporting documents to prove your citizenship.

Click “Next” to proceed.

You will then be taken to a page asking for your contact information. Enter the requested information and click “Next” once you’re done.

A summary of all the answers you’ve provided will then appear.  Double-check for any misspellings, incomplete answers, or wrong details. After ensuring everything is correct, solve the captcha, tick the box that says “I am aware that possession of a passport is a privilege granted by the Government…,” and click the “Confirm” button.

philippine-passport-processing-type

Choose the processing type you prefer–either regular processing which costs Php 950 or the express/expedite processing which costs Php 1200. For more information, read the previous section: How much to renew Philippine passport?

After selecting your preferred processing type, click “Pay Now.”

A small box will then appear to give you a few reminders about the passport fee:

  • It is exclusively for the payment of the passport processing fee.
  • It is non-refundable.
  • The payment must be done within 48 hours after you receive the Reference Number in your email or else the transaction will be canceled.

After reading them, tick the box that says “I Agree” and then click the “Proceed to Payment” button.

 

2. Pay the Philippine passport fee at select ePayment channels.

how-much-to-renew-philippine-passport

Thanks to the ePayment process launched by the DFA, all applicants can now pay the passport processing fee BEFORE going to the DFA.

Note that this is not optional. All applicants are required to submit the payments through the ePayment channels, not directly to the DFA office like we used to do. 

After clicking “Proceed to Payment” (see the previous step), you will be taken to the newly launched Philippine passport ePayment portal.

The page shows the total cost of the passport fee and the list of authorized payment centers or channels where you can pay the said fee. Online payment via credit card or debit card is still under development.

Click “Proceed.”

philippine-passport-epayment-portal

Check your email for the reference number. Take note of this number and present it at the Payment Center upon payment of the processing fee.

According to DFA, you can pay the passport processing fee in any one of the following authorized establishments:

  • Bayad Center
  • EcPay
  • Pera Hub
  • Robinsons Business Center and Department Stores
  • Waltermart Department Store
  • 7-Eleven
  • USCC (Western Union)
  • Villarica Pawnshop
  • Other Payment Centers, as well as the credit/debit card payment facility, will be made available soon.

Remember, you can only confirm your appointment after paying the passport processing fee. Payment must be done within 48 hours after receiving the reference number in your email. Failure to pay it on time will cancel your passport appointment.

Here are a few things to keep in mind when paying the processing fee:

  • It is non-refundable.
  • Aside from the processing fee, you will also be charged an additional Php 50 by the Payment Center as a convenience/service fee.
  • One reference number is equivalent to one transaction. If you’re paying for several reference numbers, separate payments must be done for each reference number.
  • For questions and concerns about the ePayment portal, contact the Help Desk at (02) 234 3488 or through their email: [email protected]

Here are the following reasons why DFA implemented the ePayment system:

  • To save time. Whereas in the old system, applicants had to line up just to pay the passport fee in the DFA office, the e-payment system makes it possible for them to pre-pay the same fees in select payment centers before going to DFA. That means one less step to deal with and more time saved for both DFA staff and the passport applicants.
  • To prevent “no-show” applicants. Since the payment occurs prior to going to DFA, applicants with confirmed appointments will be forced to show up lest they forfeit the passport processing fee.
  • To accommodate more passport applicants. Because the payment is now done outside DFA, their staff will now be able to process applications faster and accommodate more applicants.
  • To prevent fixers. With the introduction of the e-payment system where appointments can only be secured with the payment of the passport fee, fixers will find it almost impossible to do under-the-table transactions.

After making the payment, keep the receipt issued to you.

A new email message will be sent confirming the payment has been successfully processed. Click the link in that email and print the following documents that are part of your passport appointment packet:

  • Checklist with your indicated schedule
  • Confirmed Application Form with the bar code, appointment reference number (ARN), and eReceipt number
  • Two (2) copies of the eRECEIPT

Bring the above documents along with other documentary requirements to the DFA Consular Office on the day of your appointment.

 

3. Go to your chosen DFA branch on your appointment date and time.

steps-to-renew-philippine-passport

It’s not easy to get an appointment slot so never ruin your chances of having your passport renewed by arriving late.

You must be at the DFA office at least 30 minutes before your appointment schedule. If you’ve chosen to renew your passport in one of the DFA satellite offices inside a mall, know that they operate during mall hours.

A companion or chaperone is only necessary if you’re a minor, senior citizen, or a PWD. Again, if you fail to show up, DFA will temporarily blacklist your name so you won’t be able to book a slot until a month after your original appointment date.

Here are a few more reminders:

  • No need to bring passport-sized photos since both your photo and biometrics will be captured during encoding (more on this later).
  • Avoid long queues by choosing an earlier schedule. The earlier you arrive at DFA, the sooner you’ll complete the transaction.
  • Follow the usual dress code for the passport picture. Make yourself presentable and don’t wear sandos/tank tops/sleeveless shirts, spaghetti straps, shorts, tubes, sandals, or slippers.

Upon arrival, go straight to the Appointment or Application Counter to present your printed documents.

Get a queue number and wait for your turn. Once your number is called, submit all your documentary requirements to the Information Counter or Processing Area for verification.

 

4. Have your photo and biometrics captured in the Encoding section.

philippine-passport-biometrics

Proceed to the Encoding section where a DFA staff will take your photo, fingerprints, and digitized signature.

Here are some reminders to ensure that you’ll go through this process with ease:

  • Applicants should show a poker face–no smiling and exposing the teeth to the camera.
  • Remove eyeglasses, contact lenses, earrings, or facial piercings. Don’t wear neck jewelry or turtleneck top. For women, only wear light make-up.
  • Look directly at the camera.

In the last step, a DFA staff will either give you a claim stub or write on the back of your official receipt the date when you can claim the passport.

For those who are too busy to return to the DFA office, a courier service can deliver your passport to your doorsteps for Php 150. To opt for this service, you can stop by and pay the fee at the Delivery Counter before leaving the DFA office.

 

5. Pick up your renewed Philippine passport or wait for the courier service to deliver it.

philippine-passport-delivery

If you availed of the delivery option before leaving the DFA, your passport will be sent to your doorsteps approximately 1 to 2 weeks after your application.

In case you’ll not be available to personally receive it, an authorized representative can do it for you. Just make sure that the person can present the following documents:

  • Claim stub or Official Receipt for your passport.
  • An authorization letter with your signature.
  • Valid photo ID.
  • Your old Philippine passport (if not canceled at the time of application).

For those who didn’t pay for the delivery, go back to DFA office and present the Official Receipt at the Passport Releasing section to claim your renewed passport. In case you can’t personally claim the passport, execute a Special Power of Attorney explaining the reasons of your unavailability and let a representative claim the passport on your behalf.

 

Tips and Warnings.

In my mock appointment, I noticed that the slots get filled up quickly, so much so that there was no slot left in all DFA Manila branches by the time I tried to book an appointment.

Follow these DFA appointment hacks to increase your chances of getting a slot:

a. If you’re a parent of a minor (7 years old and below), you can accompany him/her to the designated priority lanes at any DFA office and get your passport renewed too. No online appointment is required.

A senior citizen along with a companion can also avail of the priority lane and have their passports processed at the same time.

Take note, however, that some offices have a quota for the number of senior citizens they can accommodate every day. Some DFA branches don’t even accept applications from seniors at all.

b. Expand your choices. If all slots at DFA offices in Manila have already been taken, try Regional Consular Offices near you.

For example, during my mock appointment, all slots in Manila branches are all filled up. But when I tried to check the regional consular offices, some of them (like in Butuan) have plenty of appointment dates available.

Of course, try to reserve a slot from a DFA branch that is closest to your current location. If that’s not possible, and you’re desperate to get a slot, then it doesn’t matter where the DFA office is as long as you can shoulder the travel expenses.

c. Check the passport appointment system website every few hours or so, preferably during the wee hours (1 AM onwards).

Some people cancel their appointments and the open slots usually reappear during this time. In my case, I managed to book an appointment at 3 AM. It’s a combination of luck and the right timing that will help you secure an appointment.

d. Get a slot through travel agencies. These folks are known for booking appointments in bulk. It may cost a lot more but considering all the headaches you may get from doing it on your own, it will be worth every single cent.

Frequently Asked Questions.

1. Who can renew a Philippine passport?

2. When can I renew my Philippine passport?

3. How much is the passport renewal fee in the Philippines?

4. How long does it take to renew the Philippine passport?

5. Where can I renew my Philippine passport?

6. I have an urgent need to travel but my passport has already expired. Can I extend its validity?

7. Can I request for additional pages in my passport once it runs out of pages?

8. My current passport has my maiden name. Can I change it to my married name/husband’s surname?

9. Should I transfer my valid foreign visas from my old passport to the new one?

10. Can I renew my Philippine passport even if it still has more than one (1) year of validity?

11. I entered wrong/misspelled information in the online passport appointment form. Can I still edit it even though my appointment is already confirmed?

12. What should I do if I didn’t receive an email confirmation?

13. Can I change my appointment location and schedule?

14. If my old passport was issued around the 1990s (or older) and I lost it through the years, is it still considered for RENEWAL or NEW Application?

15. I wasn’t able to show up on the date of my passport appointment due to some emergency. Can I still reschedule it?

16. Who are exempted from passport appointment?

17. I just received my passport but noticed there’s a typographical error/incorrect information. What should I do?

18. My child is a minor/baby. How can I renew his/her Philippine passport?

19. Do I need a birth certificate for Philippine passport renewal?

20. I currently live/work abroad. How can I renew my passport without flying back to the Philippines?

21. Does the Philippine passport number change after renewal?

22. Is Postal ID a valid ID for Philippine passport renewal?

 

About the Author.

Luisito E. Batongbakal Jr. is the founder and chief content strategist of FilipiKnow, a leading online portal for free educational, Filipino-centric content. His curiosity and passion for learning have helped millions of Filipinos around the world get access to free insightful and practical information at the touch of their fingertips. With him at the helm, FilipiKnow has won numerous awards including the Top 10 Emerging Influential Blogs 2013, the 2015 Globe Tatt Awards, and the 2015 Philippine Bloggys Awards (nomination). Connect with him on Linkedin.

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